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  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

advantage in a world of impatient investors, restive employees, and demanding customers? Do they require leaders who have fewer answers, more questions, and a bias for testing and quick action? Are investors, employees, and customers willing to trade yesterday's... View Details
Keywords: by James Heskett
  • 22 Jan 2018
  • Sharpening Your Skills

Why You Are Unhappy at Work

tampatra Some 71 percent of American workers are hunting for new jobs, and a hefty percentage feel they are not paid fairly or get enough recognition, according to the 2017 Mind the Workplace report. Time pressure, megalomaniacal... View Details
Keywords: by Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

managed market disruptions and opportunities through acquisition and organic innovations. Its latest brands, 3DVIA, offers 3D models and lifelike experiences to a new non-professional client category, the consumer. In November 2009,... View Details
Keywords: Martha Lagace
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture... View Details
Keywords: by Roberta Holland
  • 06 Jan 2003
  • What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

Summing Up Those with firsthand experience suggest, in response to this month's column, that few CEOs with a reason to be there can forego investment in China. However, there is a reason why involvement today is most likely to be as a... View Details
Keywords: by James Heskett
  • 07 Apr 2003
  • Research & Ideas

Three Steps for Crisis Prevention

accounting firms fiercely lobbied Congress to block new regulations that would have limited auditors' ability to provide consulting services. Appearing at congressional hearings in 2000, accounting firm CEOs... View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the... View Details
Keywords: by Michael Raynor
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

undercapitalized, incompetent insurance entrants will be reduced by competition and regulation by state regulatory bodies. Q: In your new article in Harvard Business Review, you write, "The current health insurance system in the... View Details
Keywords: by Martha Lagace
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208070 iPhone vs. Cell Phone Harvard Business School Case 708-451 The launch of Apple's iPhone marked a pivotal new chapter in the story of mobile music (the uniting of... View Details
Keywords: Martha Lagace
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

employees to raise their creative game. But Eric Schmidt, CEO of Google, has a different approach, creating an organization that values and rewards innovation rather than attempting to create it with his bare hands. AG Lafley, P&G's... View Details
Keywords: Re: Multiple Faculty
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

  Working PapersPlatform Envelopment (revised) Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To enter established markets, aspiring providers of View Details
Keywords: Martha Lagace
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

From tech to media to management consulting firms, layoffs are back. Downsizing during a healthy economy can help lay the foundation for efficient growth or make space for new roles that harness newer technology, such as artificial... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile Starbucks View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 15 Oct 2001
  • Research & Ideas

Four Questions for David Garvin and Michael Roberto

of Motorola, Jack Welch of G.E., Andy Grove of Intel, and Chuck Knight of Emerson Electric all used inquiry processes extremely effectively. All were CEOs who led their companies through long periods of growth and profitability. Q: You... View Details
Keywords: by Martha Lagace
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

fascinated by the old British style of operation. And advertising was seen as a glamorous thing” Kapur discusses his years as a developing ad man and eventual executive chairman of O&M India in a new interview with Sunil Gupta, the... View Details
Keywords: by Sean Silverthorne; Advertising
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

new line of business. (Starbucks partners with hot-spot provider, T-Mobile and Hewlett-Packard to offer users subscription plans that average under $40 per month.) We are moving to a time when broadband will be totally ubiquitous, part of... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Chuang, CEO of Aquent, an employment services company headquartered in Boston. In roughly half of the new initiatives Aquent has invested in over the last few years, Chuang estimates, "we have gotten... View Details
Keywords: by Melissa Raffoni
  • 20 Oct 2010
  • Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

trust we have lost with society," Nohria told some 100 attendees. "It is an extraordinarily promising idea as important a topic as we have at this time." The workshop, the first conference sponsored by HBS's new Business... View Details
Keywords: by Sean Silverthorne; Accounting
  • 01 Aug 2016
  • Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

Retail executives aren’t always giving stockholders the straight scoop about the financial standing of their companies in comments around earnings announcements—and some may be providing misleading information, potentially for their own benefit. That’s the upshot of... View Details
Keywords: by Dina Gerdeman; Financial Services
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

(Editor's Note. Carl Icahn is in the news again. On Monday, SEC filings revealed the militant investor has sold his entire stake in eBay, after successfully pushing the company to spin off its PayPal operation. Harvard Business School... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
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