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Show Results For
- All HBS Web
(4,516)
- People (9)
- News (2,060)
- Research (2,038)
- Events (3)
- Multimedia (2)
- Faculty Publications (1,205)
- 01 Sep 2007
- News
Faculty Research Online
investment managers and firms. See http://hbswk.hbs.edu/item/5648.html. Delivering the Digital Goods: iTunes vs. Peer-to-Peer Apple’s iTunes music download service and illegal peer-to-peer (P2P) music downloads offer two contrasting... View Details
- 01 Sep 2024
- News
The Exchange: Lessons from the Edge
Image by John Ritter Professors Geoff Jones and Tarun Khanna had been toiling away from their respective HBS offices for many years, each of them interested in emerging markets but expressed through different disciplines: Jones, a historian, was studying how the world... View Details
- 15 Jun 2021
- News
From Das’s Desk
accomplished in service of the alumni community. Virtual Programs Alumni programs that were scheduled in Boston and around the world rapidly transformed into virtual events using the Zoom platform. Working with our faculty and our... View Details
- 01 Jun 2010
- News
The Art and Science of Teaching
Doug Lemov (MBA ’04), a charter-schools consultant and managing director of True North Public Schools, a network of schools in upstate New York, is a former teacher, principal, and charter-school founder. After years of trying to analyze and improve education results... View Details
- July 2001 (Revised February 2002)
- Case
Enspire Learning
An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details
Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Web Services Industry
Hallowell, Roger H., Frank J Andrasco, Hans ten Cate, and Bjorn Billhardt. "Enspire Learning." Harvard Business School Case 802-001, July 2001. (Revised February 2002.)
- 01 Dec 2019
- News
INK: Big News for Small Business
a whole set of new concerns. Who owns your data? If the algorithm has bad information about you, do you get to fix it? Does the regulator get to look at the algorithm? What if it leads to discrimination and creates disparate impact? If we... View Details
Keywords: Jen McFarland Flint
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
mail. Their idea became Hotmail, the world’s first free web-based email service and the first electronic mail for tens of millions of users. While it was only a promise, the parties struck a deal less than 48 hours after they first met.... View Details
- Profile
Luc Sirois
was, the shape, the volume, and could shoot on it full force. It provided information so patients could have stronger, better treatments without destroying what didn’t need to be destroyed,” he says. “Today, all treatment is done like... View Details
- 01 Apr 2002
- News
Career Transitions, Continuing Education Focus of Washington, D.C., Club
(18th PMD), noting that "the club depends on a solid core team of people." As part of the club's ongoing effort to expand its social enterprise agenda, Melissa T. Williams (MBA '95) and Ernest A. Blackwelder (MBA '88) spearhead the Community View Details
- 24 May 2016
- News
Advice for This Year's Graduates
- January 2007 (Revised December 2007)
- Case
Digital China Holdings Limited: Managing the Transition from a Product-oriented to a Service-oriented Company
By: F. Warren McFarlan, Guoqing Chen, Kai Reimers and Xunhua Guo
Digital China is the largest Chinese independent systems integrator (IBM and HP are larger). Describes their history and their current strategy and invites the student to advise them as to how they should continue to grow in the future. This is the closest China... View Details
Keywords: History; Information Technology; Service Operations; Growth and Development Strategy; Technology Industry; China
McFarlan, F. Warren, Guoqing Chen, Kai Reimers, and Xunhua Guo. "Digital China Holdings Limited: Managing the Transition from a Product-oriented to a Service-oriented Company." Harvard Business School Case 307-093, January 2007. (Revised December 2007.)
- 01 Sep 2012
- News
Results and Recognition
Appealing Messages David Lindholm (MBA 1959, AMP 100, 1987) If there’s a way to capture the attention and interest of his Class of 1959 Section C classmates, David Lindholm will find it—and he has, through a series of cleverly written and View Details
- 01 Dec 2005
- News
Last Look
Who, what, where, when, and why .we’d appreciate any information that will help us identify what’s going on in this photograph plucked from the archives of Baker Library. Please contact us at bulletin@hbs.edu, or HBS Alumni Bulletin,... View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
discovery in a legal case. The wise don't do it. But this can be a costly practice, given our faulty memories. And in the age of WikiLeaks and the Internet, when every "secret" seemingly becomes public before long, the new advice is to avoid trying to keep... View Details
Keywords: by James L. Heskett
- 01 Dec 2003
- News
Insider Knowledge
19fa3d517837d2a3a5724cd478d6306e Omari Bouknight (HBS ’04) turned his experience gaining admission to business school into his first book Your MBA Game Plan: Proven Strategies for Getting into the Top Business Schools (Career Press). He and coauthor Scott Shrum, an MBA... View Details
- 01 Mar 2003
- News
Books
to new product and service failure rates of 80 percent or more, Zaltman urges market researchers to challenge the status quo. “The sinking of the Titanic resulted from a failure to question two-and-a-half decades of practice,” he notes.... View Details
- 01 Mar 2007
- News
Ideas That Stick
trained to believe that the more abstract and sweeping our statements are, the more intelligent we’ll seem. It sounds more profound to talk about improving customer service than about what people working at the counter should do. But we... View Details
- 01 Sep 2016
- News
Advancing the Vision for HBS
HBS faculty “By supporting the faculty, you are investing in transformational learn ing experiences and pathbreaking research.” Frances X. Frei, UPS Foundation Professor of Service Management, Senior Associate Dean for Executive Education... View Details
- 01 Dec 2007
- News
Last Look - December 2007
What’s Going on Here? Who, what, where, when, and why .we’d appreciate any information that will help us identify what’s going on in this photograph plucked from the archives of Baker Library. Please contact us at bulletin@hbs.edu, or HBS... View Details