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  • August 2011
  • Supplement

Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

By: David A. Garvin
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details
Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Information Technology Industry; India
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  • 2016
  • Book

Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business

By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
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  • 2017
  • Working Paper

The Need for Speed: Effects of Uncertainty Reduction in Patenting

By: Mike Horia Teodorescu
Patents are essential in commerce to establish property rights for ideas and to give equal protection to firms that develop new technologies. Young firms especially depend on the protection of intellectual property to bring a product from concept to market. However,... View Details
Keywords: Startups; Natural Language Processing; Machine Learning; Patents; Business Startups; Risk and Uncertainty; Outcome or Result; Green Technology Industry
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  • October 2014 (Revised March 2015)
  • Case

Integrated Reporting at Aegon

By: Robert G. Eccles, George Serafeim, Sydney Ribot and Michael Krzus
In 2011, Aegon adopted integrated reporting—a corporate reporting approach that sought to present company performance in a holistic light by considering medium- to long-term issues, stakeholder opinions, and the relationship between material financial and nonfinancial... View Details
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  • February 2009 (Revised September 2009)
  • Supplement

Yahoo! in China (B)

By: Sandra J. Sucher and Daniel Baer
Describes the actions that Jerry Yang took to manage the aftermath of the Shi Tao incident following the 2007 Congressional hearing. View Details
Keywords: Ethics; Cross-Cultural and Cross-Border Issues; Policy; Government Legislation; Crisis Management; Business and Government Relations; Internet; Information Technology Industry; China; United States
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  • July 2001 (Revised December 2001)
  • Case

American Express Interactive

By: Lynda M. Applegate
Follows the protagonist, Sonia Sharpe, as she and her American Express Interactive Team attempt to develop and market an interactive, on-line, corporate travel service in a highly competitive environment. Looks at the possible resources and partnerships a company needs... View Details
Keywords: Corporate Entrepreneurship; Partners and Partnerships; Growth and Development Strategy; Competitive Strategy; Marketing Strategy; Product Positioning; Applications and Software; Technological Innovation; Global Strategy; Expansion; Information Technology; Vertical Integration; Financial Services Industry; Travel Industry
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  • September 1992 (Revised October 1992)
  • Case

Acid Rain: The Southern Co. (B)

By: Forest L. Reinhardt
In addition to the issues of expected cost minimization elucidated in Acid Rain: The Southern Co. (A), problems involving regulatory uncertainty are critical to the firm's Clean Air Act compliance strategy. The regulatory uncertainty affects, and is affected by, the... View Details
Keywords: Energy Generation; Business Strategy; Environmental Sustainability; Cost vs Benefits; Risk and Uncertainty; Strategic Planning; Investment Return; Government Legislation; Wastes and Waste Processing; Business and Government Relations; Utilities Industry; Energy Industry; United States
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  • 30 Jan 2024
  • Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

Columbia University. When AI, open source, and incentives collide The findings have implications for any kind of innovation drive stemming from crowdsourcing, a method of gathering information from large groups that has been around for... View Details
Keywords: by Rachel Layne; Technology
  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

cross-pollinate through committees, seminars, speeches, athletic events, or even chance meetings. Zoom, Slack, and social media facilitate some virtual information sharing, but it’s unclear to what degree. While it’s still early days in... View Details
Keywords: by Ben Rand
  • 09 Mar 2023
  • HBS Seminar

Gerard Cachon, Wharton

  • December 1998 (Revised October 2007)
  • Case

Tele-Communications, Inc.: Accelerating Digital Deployment

By: Thomas R. Eisenmann
The top management team at Tele-Communications, Inc. (TCI), the largest U.S. cable company, conceived and implemented a dramatic operational turnaround and a radical new technology strategy over an 18-month period beginning in late 1996. View Details
Keywords: Technological Innovation; Value Creation; Operations; Information Management; Business Strategy; Information Technology Industry; Information Technology Industry; United States
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  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years have dealt with the management... View Details
Keywords: by James Heskett
  • Web

Finding Job Opportunities - Alumni

Careers Finding Job Opportunities Careers Finding Job Opportunities Starting to get the job search underway but feeling overwhelmed? These tools can help you stay organized and informed as you start to explore your options. Finding Job... View Details
  • February 2011
  • Supplement

Carbon Trading Simulation: Brown Cement Inc.

By: Peter A. Coles
This simulation presents students the opportunity to experience firsthand the economics of carbon markets and permit trading. Each student has private role information about a company he or she manages. The student must make decisions about pollution-reducing... View Details
Keywords: Decisions; Economics; Investment; Business or Company Management; Market Design; Pollutants
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  • May 2011
  • Article

Overconfidence by Bayesian Rational Agents

By: Eric J. Van den Steen
This paper derives two mechanisms through which Bayesian-rational individuals with differing priors will tend to be relatively overconfident about their estimates and predictions, in the sense of overestimating the precision of these estimates. The intuition behind one... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Knowledge Acquisition; Risk Management; Prejudice and Bias
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  • 01 Dec 2023
  • News

The Imposter Among Us

Drill In 1981, I was promoted to CIO of a Fortune 500 chemical company, with responsibility for both information systems and the nationwide telecommunications network. My background didn’t include any strength with telecommunications; in... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

relevant leading indicators and coach/develop selling behaviors. Thus managing sales performance and not only reviewing quotas and after-the-fact outcomes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53314 October... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2018
  • HBS Seminar

John Helveston, Boston University

    SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good

    View Details

    • Person Page

    Positions

    dollarDEX (1998-2007)

    Retired chief executive, non-executive chairman

    One of world's top 30 in online finance (Institutional Investor, March 2003). Wealth management firm in Asia, and has... View Details