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  • 2015
  • Working Paper

A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage; Organizations
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  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

known in the field as “costly signaling.” And in some cases, they are doing so even when talking about negative feelings goes against workplace norms. “You're showing that you're willing to risk social sanctions in order to try to help... View Details
Keywords: by Pamela Reynolds
  • March 2021 (Revised August 2024)
  • Case

Hotwire.com: Navigating Through Turbulence

By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
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  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

business operations, he settled on the field of health care as an area where he could really make a difference. "There is no lack of problems in health care, and I think that someone with a structured analytical background can make a... View Details
Keywords: by Michael Blanding; Health
  • Web

Advancing Global, Public, and Societal Health - Health Care

The course provides an understanding of how business can play a significant role in improving the quality of life of low- income individuals and households especially in developing country environments, but also in some developed country situations. View Details
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

more intent than the other—and that intent might contribute to feelings of being selfish." Putting The Hypotheses To The Test The researchers conducted a series of experimental and field studies to test the extent to which networking... View Details
Keywords: by Carmen Nobel
  • 16 Nov 2010
  • News

The HBS Tunnels

and even to Soldiers Field Park (this tunnel is a long, dark pipe 5½ feet in diameter). The Kresge-Weeks tunnel is better lit than 20 years ago, and soft rubber tiles have replaced the planks. But a bit of water is still running on the... View Details
Keywords: Keith Larson
  • 14 Dec 2016
  • HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

  • 01 Sep 2023
  • News

Case Study: The Home Team

it to market.” But with 400 Burros working in farm fields from California to Japan, the company is reaching a tipping point: “We’re shifting from an engineering mindset around getting it to work to a scaling mindset and an expanding set... View Details
Keywords: Jen McFarland Flint; Real Estate
  • Web

Dean Nitin Nohria | About

Dean Nitin Nohria 2010–2020 As dean, Nitin Nohria established five strategic priorities to guide the School: innovation, intellectual ambition, internationalization, inclusion, and integration with the University. Highlights from his time as dean include: curricular... View Details
  • Web

Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

other-regarding behavior, we fielded an experiment through a text-to-give campaign in Greece. How Social Entrepreneurs Zig-Zag Their Way to Impact at Scale By: V. Kasturi Rangan & Tricia Gregg Nov 2019 | California Management Review 62,... View Details
  • 17 Nov 2015
  • Blog Post

What is HBS START Week?

whom they will spend the rest of the year; it’s an exciting day! Initial cases are led by FIELD faculty and are designed to ease students into the structure of a case discussion.  Socially, the SA and the START Ambassadors lead a series... View Details
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

into the field so often, so it does.” Develop an algorithm that goes deep. Large firms may be able to design their own in-house machine learning algorithms to employ their AI system. Smaller firms can contract one of the many consulting... View Details
Keywords: by Michael Blanding
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

the field of vision necessary to help.'" But if that's the case, perhaps the adviser can recommend speaking with someone else more qualified. Other advice-giving mistakes include: Communicating the advice poorly Misdiagnosing a... View Details
Keywords: by Dina Gerdeman
  • September 2013
  • Article

Cultures as Learning Laboratories: What Makes Some More Effective than Others?

By: Elaine Mosakowski, Goran Calic and P C Early
With a mandate to globalize, business school educators have increasingly embraced global service learning as an important technique for creating global mind-sets and enhancing cultural understanding in students. While we applaud this movement from the domestic to the... View Details
Keywords: Business Education; Learning; Cognition and Thinking; Cross-Cultural and Cross-Border Issues
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  • 2019
  • Working Paper

The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
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  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

the last major consumer packaged goods advertiser to stay with a 15 percent fee, is moving in this new direction. It is sometimes a pragmatic pathway to managing risk, uncertainty, and performance for the long-term benefit of both parties. Advertising has been a... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

straightforward example. Q: You have a chapter coming out in the new book Advances in Decision Analysis called "Negotiation Analysis: Between Decisions and Games." Please tell us more about the emerging field of negotiation... View Details
Keywords: by Martha Lagace
  • Fast Answer

Bloomberg: finding people

How do I find information on people using Bloomberg?   For a specific person: Type the person's name and hit HELP, then choose PEOPLE. To screen for people: Type PEOP and hit GO for the People /search menu. Fill in amber fields... View Details
  • Web

Business Finance Course Online | HBS Online

Credential Verification page: School: Harvard Business School Online Dates Attended: [The year you participated in the program Degree: Other; Certificate in Leading with Finance Field of Study: Leave blank Grade: "Complete" Activities and... View Details