Emergency Management - Publications - Faculty & Research

29 Mar 2023
News

Supporting Earthquake Victims in Turkey and Syria

in the area. The product had been in development for years prior to the disaster, says Polatoğlu, developed to address a rise in natural disaster–related emergencies caused by climate change. “Moreover, we have designed a special... View Details

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

people in other parts of the organization think of the new focus. They thereby set themselves up to be blindsided by concerns that emerge much later. A smaller number of well-intentioned top managers make... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

18 Nov 2013
Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

communicate and made abbreviations like RT (retweet) and ICYMI (in case you missed it) part of the lingo of Twitter users everywhere. What to make of all this? Senior Lecturer Chet Huber, who joined the School's General Management unit... View Details

Keywords: by Chet Huber; Technology

Profile

Laura Arjona

impact of my contribution." Encouraged by friends working in the financial sector, Laura obtained a position at UBS Investment Banking after graduation, staying for two years in the energy group. "When I started, news was just starting to View Details

01 Jun 2000
News

Flexibility Is Key to Product Development in Internet Time

authors propose that a process emphasizing learning and adaptation is the key to successful innovation in this emerging age. To understand the procedures required for product evolution in these new circumstances, the researchers studied... View Details

Keywords: Judith A. Ross

26 Apr 2011
News

Do You See What I See?

management practice Sandra Sucher, who teaches a section of the course. “It’s all about engaging the ‘other,’ and leaders can be notoriously poor at separating out their own perception from the way that other people might see things.”... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

12 Mar 2013
First Look

First Look: March 12

technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked customers in View Details

Keywords: Sean Silverthorne

02 May 2000
Research & Ideas

Leading Professional Service Firms

The HBS Executive Education course Leading Professional Service Firms (LPSF) is an intensive, one-week program that focuses on management issues unique to these firms. It provides a forum for participants from around the world to apply... View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

more and more cases, when leaders make critical decisions, they are not choosing among specific, detailed options, each supported by in-depth analysis, nor are they expecting to implement the option they choose in a familiar, predictable, or View Details

Keywords: by Joseph L. Badaracco

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

Will Hurwitz. McDonald’s emerges from a slump With 40,000 mostly franchised restaurants across the world, McDonald’s serves some 63 million customers daily and employs more than 2 million workers. The brothers who founded the chain in... View Details

Keywords: by Avery Forman; Food & Beverage

Web

How Voluntary Investor Disclosures Can Sharpen Company Priorities | Working Knowledge

significantly more time. As new rules and frameworks continue to emerge globally, the research shows why the market itself may embrace well-crafted guidance: Sharing relevant information can shorten the learning curve for View Details

01 Jan 2005
News

Judith R. Haberkorn, 111th AMP, 1992

general manager of Special Services for NYNEX, responsible for servicing New England's largest corporate customers. Later that same year, she was named general manager of Access Markets, Marketing, and... View Details

January 2025 (Revised April 2025)
Case

Mercado Libre: The Best Is Yet to Come

By: Krishna G. Palepu, Fernando Fragueiro, Carla Larangeira and Mariana Cal

In 2024, Marcos Galperín, CEO and co-founder of Mercado Libre, reflected on its 25-year rise as Latin America’s largest marketplace, fintech leader, and most valuable public company. With operations spanning 18 countries and a robust ecosystem combining e-commerce,... View Details

Citation

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18 Feb 2014
News

Stick with Plan A

Ezuza, Inc., a Mexico City-based mobile payments company she launched in 2007 that focuses primarily on the unbanked and under-banked in emerging markets. Zuza means "gain" in Zulu; the e stands for "electronic." "Ezuza is interested in... View Details

Keywords: Robert S. Benchley; Waleed Iskandar (MBA 1993); Telecommunications

20 Apr 2010
First Look

First Look: April 20

business solution designed to enable line managers and executives to convert data to information to insights. The case also details how the company partnered with an emerging technology start-up, Netezza.... View Details

Keywords: Martha Lagace

21 Jan 2009
First Look

First Look: January 21, 2009

Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709017 JetBlue Airways: Managing Growth Harvard Business School Case 609-046 Considers the situation facing David Barger, President and... View Details

Keywords: Martha Lagace

01 Mar 2010
News

Money Matters

interests that later proved complementary when it came to carving up iTrust management responsibilities. Agarwala grew up in Calcutta, the original capital of India during British colonial rule, dreaming of playing cricket. He ultimately... View Details

Keywords: Roger Thompson; Finance

03 Apr 2006
Research & Ideas

The Competitive Advantage of Global Finance

Dow, General Motors, Nestlé, and Petrobras) and smaller entrepreneurial firms (such as the U.K.'s AIFS and China's BabyCare) undertake critical financing, investment, risk management, and incentive management issues to take full advantage... View Details

Keywords: by Sean Silverthorne; Financial Services

June 2010 (Revised December 2019)
Case

Piramal e-Swasthya (A): Attempting Big Changes for Small Places - in India and Beyond

By: Rosabeth M. Kanter and Matthew Bird

Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then why can't India deliver healthcare to the... View Details

Keywords: Health Care and Treatment; Service Delivery; Social Entrepreneurship; Change Management; Emerging Markets; Health Industry; India