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Show Results For
- All HBS Web
(2,178)
- News (420)
- Research (1,466)
- Events (1)
- Multimedia (6)
- Faculty Publications (640)
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
less likely to switch from a program they have spent time customizing than they are to switch from one search engine to another. "In Web search, it's going to be really easy to always tab over to another search engine," he said.... View Details
Keywords: by Julie Jette
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
distinguish between these mechanisms. Approaches that seek to identify true value from demand, without specifying mechanisms behind this wedge, are most useful when researchers are interested in evaluating allocation policies that... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster View Details
Keywords: Sean Silverthorne
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
and innovation, says Jim Heskett. What changes will allow managers to add value to the creative process? What do YOU think? What Makes a Good Leader? (25,360) Leadership comes in many shapes and sizes, and often from entirely unexpected... View Details
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
environmental value of their efforts can see a big payoff. Consumers have demonstrated willingness to reward such companies by paying 5 to 8 percent more for their products. "For the kind of CSR that Interface practices, it's important... View Details
Keywords: by Dina Gerdeman
- Profile
Jason A. Kilar
important lessons you learned from Jeff Bezos? He takes a long-term approach which is something very rare in the public markets. He is thinking decades out as opposed to quarter to quarter. He also has a simple and consistent model: which is you start from the View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
are used as a modeling framework for such studies, this data inadequacy can manifest itself as imprecision in the elements of the transition matrix. In this paper, we study how to compute maximal and minimal values for the discounted... View Details
Keywords: Sean Silverthorne
- 05 Aug 2002
- Research & Ideas
Understanding the Process of Innovation
pull this off? Focus instead on Big Idea Group's "process of innovation and value creation," says Christensen. Lack of creativity is rarely the reason for lackluster products and services coming out of the pipeline.... View Details
Keywords: by Loren Gray
- Fast Answer
Black Business Leaders and Entrepreneurship
2019-2020 report has a section on African-American consumers. Consumer & Business Demographics Demographic profiles of potential target customers including jobs and occupations, educational attainment, employment status,... View Details
- 01 Apr 1996
- News
New Releases
materials in their own training and development programs, focus on products covering key topics such as communication skills, change management, customer service, diversity, innovation, leadership, quality, sexual harassment, strategy,... View Details
- 01 Oct 2000
- News
After the Revolution: Putting the Internet in Perspective
hours a day, has a development team instead of a staff, and has no checkout lines. Bricks-and-mortar firms such as Walgreens, on the other hand, must build physical stores and employ and train store staff. Customers have to show up in... View Details
Keywords: Margie Kelley
- 08 May 2014
- News
The Sky's the Limit
promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere... View Details
- 14 Oct 2014
- First Look
First Look: October 14
These models offer very different value propositions. Firms allocate resources into distinctively different processes, and they earn returns using parallel but different profit models. Yet while most scholars view the LCC model as... View Details
Keywords: Sean Silverthorne
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
navigate conflicts both external and internal. Today, more than ever, markets exert continual pressure on organizations to cut costs and return capital to the bottom line, but building value demands that much of that same capital be... View Details
Keywords: by Paul Michelman
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer... View Details
Keywords: All Industries
- 07 Aug 2007
- First Look
First Look: August 7, 2007
studying markets with tendencies toward "early" hiring. Our data make clear that the movement of the clerkship market back to the third year of law school is highly valued by judges, but we also find that a strong majority of... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to the strategy of a for-profit firm... View Details
Keywords: Martha Lagace
- 12 Apr 2023
- News
Step Change
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna. I'm a writer and editor for the HBS Alumni Bulletin. In 2019, I met Egyptian alumna Amal Enan (MBA 2014) when she was on campus for her 5th reunion. Enan had already held a... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance