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  • All HBS Web  (6,291)
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  • All HBS Web  (6,291)
    • People  (9)
    • News  (1,026)
    • Research  (4,491)
    • Events  (17)
    • Multimedia  (10)
  • Faculty Publications  (3,182)
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    Elizabeth Sheprow

    Elizabeth Sheprow is a doctoral candidate at Harvard Business School. She uses a humanistic lens to research people's emotions, relationships, and narrative dynamics at work.... View Details

    • December 2009 (Revised September 2014)
    • Case

    TD Canada Trust

    By: Dennis Campbell and Brent Kazan
    The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
    Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
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    Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)

      Howard H. Stevenson

      Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

      Keywords: venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry; venture capital industry
      • Forthcoming
      • Article

      An AI Method to Score Celebrity Visual Potential from Human Faces

      By: Flora Feng, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan and Cait Lamberton
      It has long been a mantra of marketing practice that, particularly in low-involvement situations, spokespeople should be physically attractive. This paper suggests there is a higher probability of gaining fame and influence (i.e., celebrity potential) than is captured... View Details
      Keywords: Personal Characteristics; AI and Machine Learning; Forecasting and Prediction; Marketing
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      Feng, Flora, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan, and Cait Lamberton. "An AI Method to Score Celebrity Visual Potential from Human Faces." Journal of Marketing Research (JMR) (forthcoming). (Pre-published online February 12, 2025.)
      • Web

      Admissions & Financial Support - Doctoral

      Policy (Management) Kala Viswanathan Technology & Operations Management Ahmmad Brown Organizational Behavior Ximena Garcia-Rada Marketing Patrick Ferguson Accounting & Management Byungyeon Kim Marketing... View Details
      • February 2010 (Revised August 2010)
      • Case

      Sheikh Mohammed and the Making of 'Dubai, Inc.'

      By: Anthony Mayo, Nitin Nohria, Umaimah Mendhro and Johnathan Cromwell
      Sheikh Mohammed bin Rashid Al Maktoum has converted Dubai from a sleepy little coastal village into a world-class city, famous for its ambition, drive, and economic promise. He is the founder, part-owner, and visionary behind companies such as Emirates Airlines, a... View Details
      Keywords: Development Economics; Leadership Style; Emerging Markets; Personal Development and Career; Business and Community Relations; Business and Government Relations; Dubai
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      Mayo, Anthony, Nitin Nohria, Umaimah Mendhro, and Johnathan Cromwell. "Sheikh Mohammed and the Making of 'Dubai, Inc.'." Harvard Business School Case 410-063, February 2010. (Revised August 2010.)
      • 30 Jan 2018
      • Blog Post

      HBS Global Opportunity Fellowship: Making a Difference in Africa

      manufacturing client with a senior corporate relationship manager. We drove through a dusty, potholed two-lane road and it took us the better part of the afternoon to make the visit in the hot sun, passing many street merchants along the... View Details
      • 20 Mar 2000
      • Research & Ideas

      Incubators: The New Venture Capitalists?

      They're attracting the attention of venture capital firms, who are starting their own "venture catalyst" experiments. They're catching the eye of potential startups, looking for ways to get to View Details
      Keywords: by Kenneth Liss
      • September 2001 (Revised October 2018)
      • Case

      DIENA

      By: Robert Simons and Indra Reinbergs
      Requires students to draw a new organization structure diagram for a rapidly evolving business. A/S DIENA is a newspaper publisher founded during Latvia's 1990/91 struggle for independence from the USSR with a clear social mission to support democracy. With the help of... View Details
      Keywords: Employee Ownership; Organizational Design; Marketing Strategy; Managerial Roles; Growth and Development; Economic Systems; Publishing Industry; Journalism and News Industry; Latvia
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      Simons, Robert, and Indra Reinbergs. "DIENA." Harvard Business School Case 102-001, September 2001. (Revised October 2018.)
      • 14 Nov 2011
      • Working Paper Summaries

      The Impact of Corporate Sustainability on Organizational Process and Performance

      Keywords: by Robert G. Eccles, Ioannis Ioannou & George Serafeim; Accounting
      • June 2005 (Revised August 2010)
      • Case

      Distrobot Systems, Inc.

      By: William A. Sahlman
      Distrobot is a start-up that has developed a new system for warehouse automation. The company is trying to raise money to finance the launch of the product. The founder must decide how much capital to raise, from whom, and on what terms. View Details
      Keywords: Financing and Loans; Product Launch; Business Startups; Business Strategy; Distribution Industry; Service Industry
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      Sahlman, William A. "Distrobot Systems, Inc." Harvard Business School Case 805-082, June 2005. (Revised August 2010.)

        Global Portfolio Diversification for Long-Horizon Investors

        We show that the secular upward shift in short-run cross-country correlations of stock and bond returns does not necessarily imply a decline in the benefits of global portfolio diversification for long-horizon investors. We show that this increase in correlations has... View Details
        • October 2021
        • Article

        Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

        By: Nicolas Padilla and Eva Ascarza
        The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
        Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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        Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
        • Program

        Leading in the Digital Era

        culture and capabilities for the digital era Accelerate the adoption of digital tools and data to respond to a changing market Build and leverage ecosystems to accelerate innovation and resilience Expand your personal and professional... View Details
        • 14 Aug 2014
        • Working Paper Summaries

        The State of Small Business Lending: Credit Access During the Recovery and How Technology May Change the Game

        Keywords: by Karen Mills & Brayden McCarthy; Banking; Financial Services
        • February 2018 (Revised August 2018)
        • Case

        OpenInvest

        By: Shawn Cole, Boris Vallée and Nicole Tempest Keller
        Founded by a team of hedge fund and NGO alumni, OpenInvest launched its platform in 2015 to enable retail investors to tailor their portfolios to their personal values in an automated way, for instance by screening out weapons manufacturers stocks or overweighting... View Details
        Keywords: Fintech; Impact Investing; Investment Portfolio; Customization and Personalization; Technological Innovation; Social Issues; Growth and Development Strategy; Business Model; Financial Services Industry
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        Cole, Shawn, Boris Vallée, and Nicole Tempest Keller. "OpenInvest." Harvard Business School Case 218-064, February 2018. (Revised August 2018.)
        • 10 Sep 2010
        • Working Paper Summaries

        The Impact of Corporate Social Responsibility on Investment Recommendations

        Keywords: by Ioannis Ioannou & George Serafeim; Financial Services
        • Research Summary

        Firm and aggregate volatility

        US publicly traded companies have become more volatile over the postwar period. This trend has been the result of increased competition in product markets through deregulation, through more intensive innovation activity, and through easier access to capital markets.... View Details

        • 2024
        • Working Paper

        Appropriate Entrepreneurship? The Rise of China and the Developing World

        By: Josh Lerner, Junxi Liu, Jacob Moscona and David Yang
        Global innovation and entrepreneurship has traditionally been dominated by a handful of high-income countries, especially the US. This paper investigates the international consequences of the rise of a new hub for innovation, focusing on the dramatic growth of... View Details
        Keywords: Entrepreneurship; Venture Capital; Emerging Markets; Economic Growth; China
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        Lerner, Josh, Junxi Liu, Jacob Moscona, and David Yang. "Appropriate Entrepreneurship? The Rise of China and the Developing World." Harvard Business School Working Paper, No. 24-061, March 2024. (Revise and Resubmit, Journal of Political Economy. National Bureau of Economic Research Working Paper No. 31898 and European Corporate Governance Institute Working Paper No. 964/2024. Related discussion published as “China’s Rise Reshaped Global Entrepreneurship and Expanded the Benefits of Innovation,” VoxDev, 2024 and “Sharing the Entrepreneurial Wealth,” VoxChina, 2024 and VoxEU, 2024.)
        • January 1999 (Revised March 2004)
        • Case

        AMB Consolidation, The

        By: William J. Poorvu and Daniel J. Rudd
        Anne Shea, assistant vice president at the Curators' Fund (The Fund), is responsible for investing roughly $80 million in real-estate assets. Less than three years ago, Anne invested $40 million into a commingled fund run by AMB Institutional Realty Advisors, Inc., a... View Details
        Keywords: Private Ownership; Conflict of Interests; Industry Structures; Property; Investment; Public Ownership; Real Estate Industry
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        Poorvu, William J., and Daniel J. Rudd. "AMB Consolidation, The." Harvard Business School Case 899-144, January 1999. (Revised March 2004.)
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