industrial design - Publications - Faculty & Research

Frederick J. Fisher

Fisher produced auto bodies specifically designed for autos rather than as modifications of horse-drawn carriages. When Cadillac placed an order for 150 closed bodies in 1910, it was the first volume order of its kind in the U.S. In 1919,... View Details

Keywords: Automotive & Aerospace

Andrew J. Higgins

biggest suppliers to the military mobilization effort for World War II. Over 90% of the navy vessels produced during the war were designed by Higgins Industries including most of the landing ships which... View Details

Keywords: Fabricated Goods

June 2006
Case

Home Equity Protection

Nearly 70% of households in the United States own their own home and, yet, virtually no household is insured against a crash in housing values. Is there a market for an insurance product, home equity protection, that would provide this protection? Focuses on the... View Details

Keywords: Housing; Insurance; Product Design; Equity; Insurance Industry

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24 Apr 2014
News

Seeing glass in a new light

Rao Mulpuri (AMP 171, 2006) wants to transform the building industry by disrupting a common product: glass. View Dynamic Glass brings smart windows to buildings, and is gaining rapid adoption in North America—the California-based company... View Details

01 Dec 2009
News

Losing Our Competitive Edge

"We design them here, but the labor is cheaper in Hell." © Drew Dernavich/Condé Nast Publications/Cartoonbank.com Today, many people are looking to high-technology sectors — like alternative energy — to be the growth engine that revives... View Details

Keywords: Gary P. Pisano; Manufacturing

01 Jun 2003
News

Up Against The Firewall

for security,” Lipner explains, “we believe that, for us, it’s an industry leadership issue. Over a year ago, Bill Gates put a stake in the ground and said we’re going to focus the company on trustworthy computing around the principles of... View Details

Keywords: Garry Emmons; Robert Austin; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services

December 2000 (Revised November 2001)
Case

Adobe Systems Incorporated

Examines Adobe's battle with Microsoft to establish de facto standards in the emerging eBook space. View Details

Keywords: Conflict and Resolution; Product Design; Technology; Information Technology Industry; United States

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27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

policy at the Harvard School of Public Health. Trained as an industrial engineer, Tucker is interested in the perspective of frontline workers in productivity and process improvement, including how internal supply chains and other... View Details

Keywords: by Paul Guttry

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Leadership Collaborative | Social Enterprise | Harvard Business School

A Peer Group of Mission Driven Leaders A new program of the Social Enterprise Initiative, the Leadership Collaborative is designed to connect and support alumni deeply engaged in social impact as a career. This community will serve as a... View Details

01 Sep 2013
News

The New Rules of E-Commerce

proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and... View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

7 PM – 11 PM EDT, 10 Oct 2018

HBX Strategy Execution

Identify and solve your company's strategic challenges with an exclusive group of like-minded senior leaders via HBX Live, a real-time, interactive online classroom. Program Dates: October 10, 2018 - November 7, 2018 View Details

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FIELD Global Immersion Resources: India

Where can I find country, industry and market information and news about India? Industry and market research View Details

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Field Course: Entrepreneurial Sales 103 - Course Catalog

businesses across all segments. The course is not designed for a specific industry but is designed for students to learn how to sell their products. Educational Objectives: The... View Details

September 2013
Case

Management Levels at Staples (A): Company and Organization (Abridged)

By: David A. Garvin

Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a... View Details

Keywords: Strategy; Managerial Roles; Organizational Design; Management Practices and Processes; Job Design and Levels; Business Processes; Consumer Products Industry; United States

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Student-Faculty-Profile

Michelle Shell & Ryan Buell

we’re beginning in the laboratory to deeply understand how anxiety in service contexts influences customer decision-making, and which operational designs work best to reduce anxiety. Then, we’ll take our insights to the field,... View Details

August 2005 (Revised March 2006)
Case

Moneyball (A): What Are You Paying For?

By: Frances X. Frei, Dennis Campbell and Eliot Sherman

Explores the contextual elements of Major League Baseball and presents data to allow for an analytic examination of alleged market inefficiencies within the sport. View Details

Keywords: Market Design; Performance; Sports; Compensation and Benefits; Sports Industry; United States

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In 1943, Gibson became head of Supreme Life Insurance, which had $53.8 million in industrial insurance policies in force. Gibson ushered in a solid seven years of growth and financial stability. Gibson’s sales force used a “mass... View Details

Keywords: Finance

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U.S. Healthcare Strategy - Course Catalog

complementing case discussions. Educational Objectives: The course aims to equip students with a strong understanding of the landscape of the US healthcare industry and key strategic challenges within it. Objectives include: Obtain... View Details

December 1997
Teaching Note

Allentown Materials Corporation (A), (B),& (C) TN

By: Michael Beer

Teaching Note for (9-498-023), (9-498-024), and (9-498-025). View Details

Keywords: Organizational Design; Change Management; Electronics Industry

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November 1997 (Revised July 1999)
Case

Guidant: Cardiac Rhythm Management Business (A)

By: Steven C. Wheelwright and Mikelle Eastley

Examines the choices Guidant must make in research and development spending and new product development. More specifically, CEO Jay Graf considers the payoffs and tradeoffs of using product development skills that he learned in CPI's core business when applied to a... View Details