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  • May–June 2023
  • Article

Which Firms Gain from Digital Advertising? Evidence from a Field Experiment

By: Weijia Dai, Hyunjin Kim and Michael Luca
Measuring the returns of advertising opportunities continues to be a challenge for many businesses. We design and run a field experiment in collaboration with Yelp across 18,294 firms in the restaurant industry to understand which types of businesses gain more from... View Details
Keywords: Advertising; Digital Marketing; Outcome or Result
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  • January 2018
  • Article

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

By: Edward L. Glaeser, Scott Duke Kominers, Michael Luca and Nikhil Naik
New, "big" data sources allow measurement of city characteristics and outcome variables at higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for... View Details
Keywords: Analytics and Data Science; Urban Scope; City
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  • May 2021
  • Article

Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure

By: Ginger Zhe Jin, Michael Luca and Daniel Martin
This paper uses laboratory experiments to directly test a central prediction of disclosure theory: that strategic forces can lead those who possess private information to voluntarily provide it. In a simple sender-receiver game, we find that senders disclose favorable... View Details
Keywords: Communication Games; Disclosure; Unraveling; Experiments; Information; Product; Quality; Communication; Consumer Behavior
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  • April 2024
  • Article

Decision Authority and the Returns to Algorithms

By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
We evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these... View Details
Keywords: Algorithmic Aversion; Algorithmic Decision Making; Algorithms; Public Entrepreneurship; Govenment; Local Government; Crowdsourcing; Crowdsourcing Contests; Inspection; Principal-agent Theory; Government Administration; Decision Making; Public Administration Industry; United States
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  • 22 Apr 2013
  • Research & Ideas

Earth Day: Recent Research on Sustainability

about real estate, urbanization, sustainability, and infrastructure. LEED-ing by ExampleWhen a local government decides to pursue environmentally aware construction policies for its own buildings, the private sector follows suit,... View Details
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

actually hinder the most important part of problem-solving: actually solving the problem. Research by Ethan Bernstein and colleagues. The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs (34,436) David Yoffie and View Details
  • Article

Missing the Near Miss: Recognizing Valuable Learning Opportunities in Radiation Oncology

By: Palak Kundu, Olivia Jung, Luca F. Valle, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
“Near miss” events are valuable low-cost learning opportunities in radiation oncology as they do not result in patient harm and are more pervasive than adverse events that do. Near misses vary depending on the presence of a latent error of behavior or process, and the... View Details
Keywords: Radiation Oncology; Cognitive Biases; Health Care and Treatment; Learning
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  • 09 Jan 2013
  • Sharpening Your Skills

Sharpening Your Skills: Understanding Customers

Customer Feedback Not on elBulli's Menu At its height, Chef Ferran Adrià's elBulli restaurant may have been the most popular in the world, but why? In professor Michael Norton's course, students learn about marketing from a business owner... View Details
Keywords: Re: Multiple Faculty
  • 10 Feb 2016
  • Sharpening Your Skills

Sharpening Your Skills: New Insights into Career Development

While humblebragging runs rampant on Twitter, it's a lousy self-promotion tactic that usually backfires according to recent research by Ovul Sezer, Francesca Gino, and Michael Norton. Professional Networking... View Details
Keywords: Re: Multiple Faculty
  • 28 Jul 2009
  • Research Event

Business Summit: Real Estate

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 14, 2008 Moderator: Howard H. Stevenson, HBS Faculty Speakers: View Details
Keywords: Re: Howard H. Stevenson; Construction; Real Estate
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

Authors:Werner Erhard, Michael C. Jensen, and Kari L. Granger Abstract The sole objective of our ontological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural... View Details
Keywords: Sean Silverthorne
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

reflect the use of higher inventory levels by retailers to drive increased profits but with overall reduced gross profitability returns on the inventory investment. These results support the notion that the increased deployment of... View Details
Keywords: Sean Silverthorne
  • Article

Financial Analysis of Pediatric Resident Physician Primary Care Longitudinal Outpatient Experience

By: Robert S. Kaplan, Carole H. Stipelman, Brad Poss, Laura Anne Stetson, Luca Boi, Michael Rogers, Caleb Puzey, Sri Koduri, Vivian S. Lee and Edward B. Clark
Objective
To determine whether residency training represents a net positive or negative cost to academic medical centers, we analyzed the cost of a residency program and clinical productivity of residents and faculty in an outpatient primary care practice with or... View Details
Keywords: Academic Medicine; Cost; Children; Graduate Medical Education
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  • 10 Jun 2014
  • First Look

First Look: June 10

  Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We examine how reducing search frictions in secondary markets affects... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2019
  • Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

  Excerpt by Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee Blacks have been integral to the economic foundation of the United States since its inception, yet that foundation was forged on an institutionalized inequality, which... View Details
  • 22 Sep 2009
  • First Look

First Look: September 22

the mechanism of industry migration proposed in models like Duranton (2007). Shaping Online Consumer Choice by Partitioning the Web Authors:Jolie M. Martin and Michael I. Norton Publication:Psychology and... View Details
Keywords: Martha Lagace
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

retailer which opened four new stores; two openings occur in retail trading areas which had been previously served by direct channels alone and two openings occur in retail trading areas which had been served View Details
Keywords: Martha Lagace
  • 14 Jun 2011
  • First Look

First Look: June 14

somebody else's point of view and seeking out safe ways to allow themselves to become vulnerable. Read the article: http://hbr.org/2011/06/managing-yourself-the-paradox-of-excellence/ar/1 Segmenting the Base of the Pyramid Authors:V. Kasturi Rangan, View Details
Keywords: Sean Silverthorne
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Negative) Experiences: Risk-Seeking in the Domain of Gains? Authors:Jolie Mae Martin, Gregory M. Barron, and Michael I. Norton Abstract In contrast to research which has conflated losses with negative experiences and gains with positive... View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

style. Paul Marshall will address the issues of stimulating growth in companies that have been up and running for a while, because our participants are, by and large, running very large corporations or they are entrepreneurs who started a... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery

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