Publications

July 2001 (Revised August 2002)
Case

Jamcracker

Jamcracker, a well-financed, young company is attempting to transform how IT services are delivered during a period of high-tech pessimism. Jamcracker is trying to popularize an "application service provider" (ASP) model of service delivery that will, if successful,... View Details

Keywords: Service Delivery; Information Technology; Business Startups; Information Technology Industry; Service Industry

19 Jun 2012
First Look

First Look: June 19

case:http://cb.hbsp.harvard.edu/cb/product/512085-PDF-ENG Sarvajal: Water for All John D. Macomber and Mona SinhaHarvard Business School Case 211-028 Entrepreneur wrestles with business View Details

Keywords: Sean Silverthorne

Web

Behavioral Finance & Financial Stability

Hanson , Jeremy C. Stein , Adi Sunderam & Eric Zwick OCT 2021 The authors develop models that speak to the goals and design of the government-introduced business lending and corporate bond purchase programs... View Details

Web

Negotiation, Organizations & Markets - Faculty & Research

Amit Goldenberg Computational models of reinforcement learning (RL) have significantly contributed to our understanding of human behavior and decision-making. Traditional RL models, however, often adopt a linear approach to updating... View Details

17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

Even as academic journals and business sections of bookstores fill up with titles devoted to teams, teamwork, and team players, Harvard Business School Professor Amy C. Edmondson wonders if many might be... View Details

Keywords: by Maggie Starvish

Article

Multilateral Matching

By: John William Hatfield and Scott Duke Kominers

We introduce a matching model in which agents engage in joint ventures via multilateral contracts. This approach allows us to consider production complementarities previously outside the scope of matching theory. We show analogues of the first and second welfare... View Details

Keywords: Matching; Stability; Competitive Equilibrium; Core; Networks; Competition; Joint Ventures; Balance and Stability; Groups and Teams; Entrepreneurship

Find at Harvard

December 2018 (Revised December 2019)
Case

Commonwealth Joe Coffee Roasters

By: Alexander MacKay and Ramon Casadesus-Masanell

At the end of 2016, the leadership team of Commonwealth Joe Coffee Roasters—Robert Peck, Chase Damiano, and Jeremy Martin—had begun an ambitious retail expansion strategy in the Washington, D.C. metropolitan area for their specialty coffee business. That October, they... View Details

Keywords: Cold Brew Coffee; Specialty Coffee; On-premise Coffee Market; Retail Expansion Strategy; Entrepreneurship; Business Model; Brands and Branding; Expansion; Strategy; Decision Making; Food and Beverage Industry; Retail Industry

Program

Senior Executive Leadership Program—China

Summary Today's global business environment offers many exciting prospects for talented executives and ambitious organizations. To take full advantage of emerging opportunities in China and beyond, View Details

August 2018 (Revised June 2025)
Case

Facebook—Can Ethics Scale in the Digital Age?

By: George A. Riedel and Carin-Isabel Knoop

Since its founding in 2004, Facebook has built a phenomenally successful business at global scale to become the fifth most valuable public company in the world. The revelation of Cambridge Analytica events in March 2018, where 78 million users' information was leaked... View Details

Keywords: Facebook; Ethics; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Trust; Business Model; Corporate Accountability; Social Media

Web

Finance - Faculty & Research

225-092. Citation Purchase Related Sammon, Marco, and Samuel Antill. "First Citizens' Acquisition of SVB." Harvard Business School Spreadsheet Supplement 225-733, June 2025. Subscription Lines Dilemma Accompanying Excel View Details

November 2011
Case

Pacific Grove Spice Company

By: William E. Fruhan and Craig Stephenson

Pacific Grove Spice Company is a profitable, rapidly growing manufacturer, marketer, and distributor of quality spices and seasonings. The company's business model requires significant investment in accounts receivable, inventory, and fixed assets to support sales.... View Details

Keywords: Capital Expenditures; Investments; Acquisitions; Securities Analysis; Debt Securities; Opportunities; Cost of Capital; Valuation; Investment; Capital Budgeting; Business Model; Cash Flow; Financing and Loans; Acquisition; Retail Industry; Food and Beverage Industry

13 Jul 2010
First Look

First Look: July 13

business model for women cyclists in Taiwan and globally—leveraging some of Giant's lessons learned and challenging others. The case explores Giant's historical evolution from OEM outsourcer to branded... View Details

Keywords: Martha Lagace

Program

Driving Nonprofit Performance and Innovation—Virtual

industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Chief executive officers, presidents,... View Details

2008
Book

On Competition

By: M. E. Porter

Competition is one of society's most powerful forces for making things better in many ﬁelds of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details

Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation

Find at Harvard

Rob Markey is a Senior Lecturer of Business Administration in the Technology and Operations Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum. The course focuses on how to effectively design,... View Details

October 2009 (Revised June 2010)
Case

Hulu: An Evil Plot to Destroy the World?

By: Anita Elberse and Sunil Gupta

In July 2009, Jason Kilar, the chief executive officer of Hulu, is debating whether the online video aggregator should move away from a purely advertising-supported model, and whether it should participate in an industry-wide initiative to develop and test... View Details

Keywords: Advertising; Business Model; Television Entertainment; Distribution Channels; Service Operations; Internet and the Web; Media and Broadcasting Industry; Motion Pictures and Video Industry