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  • 04 Nov 2022
  • News

How Bullying Manifests at Work - and How to Stop It

  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

provides, but also opened my way of thinking to see all the different types of career paths that there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and... View Details
Keywords: Consumer Products / Retail
  • 17 Oct 2019
  • Working Paper Summaries

Persuasion by Populist Propaganda: Evidence from the 2015 Argentine Ballotage

Keywords: by Rafael Di Tella, Sebastian Galiani, and Ernesto Schargrodsky
  • 07 Aug 2012
  • News

HBS Faculty on Olympic Lessons

Keywords: Professors Stephen Greyser, John D.Macomber, and John Gourville; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 26 Mar 2019
  • Working Paper Summaries

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

Keywords: by Michelle A. Shell and Ryan W. Buell; Health
  • 01 Apr 2001
  • News

Beyond the Rim: New Paths to Success in Asia

“The new cases will feed our curriculum, we have opened lines of communication with many new companies, and the case method has found a firm foothold in China.” A second collaborative program, Competing in... View Details
Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

was level, and he took advantage. Eventually he would build Akfen Holding, today one of the biggest infrastructure construction and operations companies. “As an outsider in the previous era, this was a... View Details
Keywords: by Sean Silverthorne
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

documentation, litigation defense, and regulatory compliance. These excessive documentation requirements also strain the patient-physician relationship, reducing the time patients spend with their doctors View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • July 2021
  • Article

Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy

By: Enrico Cantoni and Vincent Pons
We test whether politicians can use direct contact to reconnect with citizens, increase turnout, and win votes. During the 2014 Italian municipal elections, we randomly assigned 26,000 voters to receive visits from city council candidates, from canvassers supporting... View Details
Keywords: Campaigns; Candidates; Elections; Experiment; Political Parties; Turnout; Voting Behavior; Voting; Political Elections; Behavior; Interpersonal Communication; Italy
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  • 24 Jul 2018
  • News

How Amy Hood Won Back Wall Street and Helped Reboot Microsoft

At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better... View Details
  • 01 Dec 1999
  • News

Covering the Issues

decade. Coverage of School- and alumni-sponsored community outreach programs were featured in the early 1970s, including several pieces on volunteer consulting projects. In addition, in a special 1979... View Details
Keywords: Susan Young, Deborah Blagg, and Garry Emmons
  • 28 Jan 2015
  • Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

operatives getting out in the communities and face-to-face contacts. Phone banks were de-emphasized. "It was a historic moment for the 2008 and 2012 elections in the way ground... View Details
Keywords: by Dina Gerdeman
  • December 2021
  • Article

Negativity Spreads More Than Positivity on Twitter after Both Positive and Negative Political Situations

By: Jonas Paul Schöne, Brian Parkinson and Amit Goldenberg
What type of emotional language spreads further in political discourses on social media? Previous research has focused on situations that primarily elicited negative emotions, showing that negative language tended to spread further. The current project extends existing... View Details
Keywords: Negative Emotions; Emotional Influence; Emotional Resonance; Political Discourse; Emotion Contagion; Intergroup; Interactive Communication; Emotions; Government and Politics; Social Media
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  • April 2012 (Revised May 2012)
  • Case

EILEEN FISHER: Repositioning the Brand

By: Anat Keinan, Jill Avery, Fiona Wilson and Michael Norton
Well-established fashion brand Eileen Fisher has traditionally appealed to older women. However, to drive growth, Eileen Fisher's management team wants to target a younger demographic and has revamped its Fall product line to offer more fashionable styles to appeal to... View Details
Keywords: Marketing; Brand Management; Brand Positioning; Market Segmentation And Target Market Selection; Retailing; Fashion; Corporate Social Responsibility; Brands and Branding; Product Positioning; Segmentation; Social and Collaborative Networks; Growth and Development Strategy; Social Media; Retail Industry; Fashion Industry
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  • Web

The Global Health Delivery Project - Institute For Strategy And Competitiveness

faculty to join the private community on GHDonline to discuss case-based global health delivery education. Research: Research cases explore the impact of global health initiatives on national health systems with commissions from the World... View Details
  • August 2011
  • Case

Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective

By: Joshua D. Margolis and Anthony J. Mayo
Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is... View Details
Keywords: Interpersonal Communication; Perspective; Outcome or Result; Performance Evaluation
Related
  • March 2018
  • Article

Enacting Knowledge Strategy Through Social Media: Passable Trust and the Paradox of Non-work Interactions

By: Tsedal Neeley and Paul Leonardi
Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little is known about how to enable such sharing. Recent research suggests that social media may promote knowledge sharing because they allow social lubrication and... View Details
Keywords: Knowledge Sharing; Strategy; Social and Collaborative Networks; Employees; Interactive Communication; Trust
Related
  • July 2003
  • Article

Community, Joining, and Specialization in Open Source Software Innovation: A Case Study

By: Georg von Krogh, Sebastian Spaeth and Karim R. Lakhani
Keywords: Civil Society or Community; Applications and Software; Information; Information Technology Industry
Related
  • 16 Mar 2023
  • Blog Post

Insights and Inspiration: A Look Back at the Summer Venture in Management Program

ways to go about life and grow as a person. What was the SVMP participant community like? When you put together a classroom of individuals from diverse backgrounds and... View Details