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- All HBS Web
(2,858)
- People (2)
- News (394)
- Research (2,066)
- Events (3)
- Multimedia (6)
- Faculty Publications (1,209)
- 26 Feb 2008
- First Look
First Look: February 26, 2008
display promotions away from smaller revenue brands and toward larger ones following periods of poor financial performance, indicating the behavior is being driven by parties higher in the firm than the brand managers. Download the paper:... View Details
Keywords: Martha Lagace
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
threat of increased service competition," says Campbell. Differences Across Markets Customers and companies trade off between price and service. "Every customer has his or her own level of service sensitivity," says Buell. "There's a sorting View Details
Keywords: by Julia Hanna
- 13 May 2013
- Blog Post
Alumni: Where are they now? Featuring Aaron…
full-time in a high pressure career), I am helping to build a comprehensive talent acquisition strategy for the Asia Pacific region of a major multi-national company. It’s big and complex, and the hiring volumes are daunting, but the... View Details
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
implementing a "forcing function" into the operating room process that keeps patients out of the OR until they've received antibiotics, thus reducing surgical site infections. For another project, she selects the hospital's... View Details
- 01 Mar 2009
- News
An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care
“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’ offices are set up as... View Details
Keywords: Health, Social Assistance
- 10 Jun 2014
- First Look
First Look: June 10
arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G.... View Details
Keywords: Sean Silverthorne
- Web
Staff Directory | Baker Library
Research Specialist Curriculum & Learning Services Benjamin Johnson Senior Processing Archivist Special Collections & Archives Dennis Kavlakoglu Taxonomy and Information Architecture Specialist Metadata & Knowledge Systems Danielle Kost... View Details
- 11 Jun 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Venture Capital
prior finance experience, they bring a combined 14 years of Career & Professional Development expertise, helping firms develop their HBS recruiting strategy and connect with students. A Vested Interest in Venture Capital HBS students... View Details
Keywords: Venture Capital / Private Equity
- 01 Jun 2019
- News
Case Study: Mind the Gap
supply of talent to attract clients first, or vice versa. Building the supply side has been straightforward, but convincing enterprise clients to leverage talent as a service as part of their strategy has been more challenging, Berendt... View Details
- 01 Mar 2009
- News
Faculty Books
essential relationship, including strategies for determining how your boss prefers to process information and make decisions, tips for communicating mutual expectations, and tactics for negotiating... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
style, and thus set prices that limit market penetration. The winning strategy diverges from this approach in almost every respect. When innovators develop products that people want to pull into their lives, they create markets that serve... View Details
Keywords: Sean Silverthorne
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
Summing Up Should CEO succession processes be certified? Respondents to this month's column agree that CEO succession is badly managed, perhaps accounting in large part for the fact that few "inside outsiders" ever make it into... View Details
Keywords: Re: James L. Heskett
- 03 Aug 2020
- News
A Clean Start
other chemicals) from carbon dioxide. His goal was to demonstrate—through research, discovery, and good business—a new way forward in reducing CO2 emissions. The first step was to lay out the photosynthesis process in black and white on a... View Details
Keywords: Maureen Harmon
- Web
What We Do | Research Associates
basis and did everything from asking people to fill out surveys and explaining what the process was about to making sure that the tax preparers understood the splitting service. There was a lot of on-the-ground data collection and... View Details
- November 2008
- Article
Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms
By: Heidi Gardner, N. Anand and Timothy Morris
Diversification into innovative domains through new practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct... View Details
Keywords: Diversification; Lawfulness; Code Law; Management Practices and Processes; Service Operations; Innovation and Invention; Management Analysis, Tools, and Techniques
Gardner, Heidi, N. Anand, and Timothy Morris. "Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms." Special Issue on Professional Service Firms: Where Organization Theory and Organizational Behavior Might Meet, edited by Roy Suddaby, Royston Greenwood, and Celeste Wilderom Journal of Organizational Behavior 29, no. 8 (November 2008).
- 01 Sep 2008
- News
Faculty Books
A Sense of Urgency by John P. Kotter (Harvard Business Press) Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his 1996 book, Leading Change, Professor Emeritus Kotter revealed why change is so hard and... View Details
- March 1998 (Revised June 1998)
- Case
BCI Growth III: November 1993
By: Josh Lerner
Supplements BCI Growth III: May 1993. View Details
Keywords: Private Equity; Business Growth and Maturation; Consolidation; Acquisition; Wastes and Waste Processing; Service Industry; United States
Lerner, Josh. "BCI Growth III: November 1993." Harvard Business School Case 298-103, March 1998. (Revised June 1998.)
- 01 Jun 2015
- News
Creating Change
(HBS Archives Photographs: Student Life) In 1970, there were no female members of the Harvard Club of New York City, and women entered the club through a separate entrance. Alumna Roslyn Payne (MBA 1970) and her classmates were determined to change that. Their View Details
Keywords: April White
- 21 Aug 2017
- Blog Post
From Germany to HBS
classroom truly becomes a magical place. While discussing a wide range of topics, from the strategy of Airbus to supply chain ethics in the Bangladeshi garment industry, you draw from each other’s experiences in frequently heated but... View Details
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice... View Details
Keywords: Dina Gerdeman