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  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

mention” candidates, Tony Hsieh, Jack Ma, and Richard Branson. Musk did his undergraduate work at Wharton and completed a graduate degree in physics at Stanford. Hsieh displayed entrepreneurial skills as a student at Harvard College where... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile apps that reps can view... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • First Look

November 17, 2015

that improved player development. In 2014 Hopp, who had personally invested 300 million in the club, built a “footbonaut,” an automated training environment that collected data on players’ skills and strengths. The tool, one of three in... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

especially the efficient functioning of the courts. Greece has excellent human capital, as evidenced by the supply of qualified engineers and the availability of skilled labor. It lacks the institutions and the governance system that... View Details
Keywords: by George Serafeim
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

spreading that skill set through the organization can solve more and bigger problems," Tucker says. "They're not going to get better by picking the right problem. They're going to get better by becoming better problem-solvers." Decision... View Details
Keywords: by Paul Guttry
  • 26 Apr 2011
  • First Look

First Look: April 26

optimal commodity taxation. We then calibrate the model to evidence on the relationship between skills and preferences and extensively examine the quantitative case for taxes on future consumption (saving). In our baseline case of a unit... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

business owners who come to our programs tell us they are finding today's market to be the most fertile ground for innovation that they've ever seen, and they are impatient to build the skills needed to take advantage of the current... View Details
Keywords: by Staff
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are recognizing that View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 13 Sep 2004
  • Research & Ideas

Cash and the Woman-Owned Business

would-be partners are not convinced that women have the necessary financial skills and management savvy. These assumptions are based on several different, but closely related, stereotypes about women, money, and financial management... View Details
Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

knowledge transfer depends on identifying not only what is to be transferred—but how. And the transfer will never take place without a willing, skillful coach and a receptive, able learner. Leonardo da Vinci notwithstanding, no one is an... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

and improve knowledge and skills regularly ." Robert Soloman observed that the problem is not universal in that "companies that follow a lean methodology, where the initial focus is on a Minimum Viable Product (MVP) typically do... View Details
Keywords: by James Heskett; Computer; Technology
  • 15 Aug 2005
  • Research & Ideas

The Founding CEO’s Dilemma: Stay or Go?

and deal with a very different set of challenges for which many founder-CEOs are not equipped. Objectively, many founders might agree that the CEO's job will require skills they don't have, but emotionally, they are very attached to the... View Details
  • November 2003 (Revised October 2005)
  • Case

Leading the Josie Esquivel Franchise (A)

By: Boris Groysberg and Laura Morgan Roberts
Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed into a star analyst. Should Esquivel accept an offer to leave Lehman Brothers for Morgan Stanley? To make this... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Resignation and Termination; Job Offer; Franchise Ownership; Performance; Personal Development and Career; Personal Characteristics; Competitive Strategy; Competitive Advantage
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Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (A)." Harvard Business School Case 404-054, November 2003. (Revised October 2005.)
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

are significantly different to the inter-industry vertical FDI visible at the two-digit level. These subsidiaries are not readily explained by the comparative advantage considerations in traditional models, where firms locate their low View Details
Keywords: Martha Lagace
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

managers are being held to higher standards when it comes to justifying customer investments. We foresee the need for marketing professionals to develop even greater analytical skill as the field continues to evolve. This should be a very... View Details
Keywords: by Sean Silverthorne
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

wasn't the issue—the division still had the superior technology overall. Nor was talent a problem—Becton Dickinson continued to retain the skilled engineers that had made it the leader in its field. The organization's design didn't seem... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 14 Aug 2012
  • First Look

First Look: August 14

to 30 engineers. This initiative was very successful, but the firm then found itself with a lack of leadership skills at all levels of the organization to manage a company of a much larger size, growing by a factor of 10 over 10 years.... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2012
  • Research & Ideas

A Few Firms Have Outsized Influence in D.C.

question to economists," says Harvard Business School Associate Professor William R. Kerr. "It's uncharted territory." Kerr's interest in the topic came from studies he's done on immigration issues—in particular, looking at how the importation of highly... View Details
Keywords: by Michael Blanding
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the... View Details
Keywords: by Kim Girard; Banking
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a... View Details
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