Retail Government Services - Publications - Faculty & Research

01 Sep 2007
News

How to Take a Stand On UBS and Climate Change

financial services companies as it determines its stand on a matter of increasing public prominence. Oberholzer-Gee teaches the case in Strategies Beyond the Market, a second-year elective that focuses on the interplay between business... View Details

Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services

01 Dec 1999
News

Q & A: Herb Kohl

implement strategy. In a retail business, no matter what you decide in the office, if the people out in the stores don't execute it, your business isn't going to be worth a darn, because they're the ones who deal with your customers. So... View Details

Keywords: Susan Young

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details

Keywords: by James Heskett

01 Dec 2007
News

Hi-Ho, Hi-Ho

Investment Banking: 10.5% Investment Management: 7.3% Hedge Funds: 5.3% Private Equity/LBO: 12.4% Sales & Trading: 2.0% Venture Capital: 2.5% Other: 4.4% Consulting 21.1% Manufacturing 17.3% Biomed/Pharma: 3.7% Consumer Products: 4.9% Technology: 6.0% Other: 2.7% View Details

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets. Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details

Keywords: by Nancy F. Koehn; Retail; Retail; Retail

Charles R. Walgreen

Though Walgreen was trained as a pharmacist, he was an equally astute businessman. Walgreen personally manufactured some of his drugs in order to be able to maintain profitable low prices, and he also offered Walgreens branded merchandise and other View Details

Keywords: Retail

01 Jun 2010
News

Laura Alfaro to Costa Rican Post

HBS associate professor Laura Alfaro is taking a leave of absence from the School to serve as Minister of National Planning and Economic Policy in her native Costa Rica. At 38, Alfaro, who has no prior service in Costa Rican public... View Details

Keywords: Government; Government

01 Mar 2009
News

An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care

“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’... View Details

Keywords: Health, Social Assistance

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

occupation or possession by grant/gift, and tributary or chieftaincy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54766 Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging... View Details

Keywords: Dina Gerdeman

01 Sep 2014
News

New Idea: On-Demand Package Delivery

they return to campus this month. On the to-do list? Forging partnerships with e-commerce retailers (which might offer a Boxxify option at checkout) and car services like Uber (whose drivers could deliver... View Details

Keywords: Francis Storrs

01 Dec 2014
News

Instilling Production with Principles

pro-environmental policies are money savers and the key to her company’s continued success, Yang says. More Retail Revolutions Recycling the Consignment Shop Bigger than the local consignment shop and easier than eBay, thredUP, cofounded... View Details

Keywords: April White; fashion; Manufacturing

Web

Class Profile | MBA

/ E-Commerce 9% Financial Services 10% Health Care / Biotech 8% Manufacturing / Industrial / Energy 9% Media / Entertainment / Travel 4% Military 5% Nonprofit / Government / Education 6% View Details

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

The price tag is evolving. It wasn't long ago that potential buyers had only to contemplate a single figure on a price tag—Mattress $799. But increasingly consumers are being presented with "partitioned" prices. Look at your monthly cable bill, where you might see a... View Details

Keywords: by Sean Silverthorne; Retail

07 Jan 2025
Blog Post

Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands

consumer retail clients, including luxury retail brands like Oscar de la Renta, BCBG, and Badgley Mishka. During this time, Twist found that she was a “marketer at heart” and entered HBS with a plan to... View Details

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the... View Details

Keywords: by Carmen Nobel

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

outfitter Timberland, begun in 1989 when City Year requested from Timberland fifty pairs of boots for its urban youth service corps, founded the previous year. The service corps program organizes youths from... View Details

Keywords: by James Austin

01 Sep 2003
News

Alumni Navigator Takes Off

Staying in touch with the School’s network of 65,000 graduates just got a lot easier. Directory search, the most popular feature on the Alumni Web site, now uses the same cutting-edge technology that powers searches on Barnes & Noble.com, IBM.com, and other major View Details

Keywords: Educational Services; Educational Services

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

As the US Congress prepares to replenish its Paycheck Protection Program for small businesses, questions still linger: Do guaranteed loans for small businesses work in the long term? Who wins? Employees? Businesses? Taxpayers? The answer appears to be yes for all... View Details

Keywords: by Rachel Layne; Financial Services

November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry

Citation

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08 Sep 2003
Research & Ideas

A Bold Proposal for Investment Reform

should be a nonprofit organization, with responsibility for rating the performance of financial analysts from the viewpoint of retail investors. We believe that there are costs as well as benefits from liquidity in the capital market. The... View Details

Keywords: by Ann Cullen; Financial Services

Publications