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  • October–December 2022
  • Article

How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty

By: Michaela J. Kerrissey, Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy and Christopher Peabody
Background: Psychological safety—the belief that it is safe to speak up—is vital amid uncertainty, but its relationship to feeling heard is not well understood.
Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
Keywords: Burnout; Crisis; Psychological Safety; Feeling Heard; Process Adaptation; Interpersonal Communication; Well-being; Health Care and Treatment; Adaptation
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  • December 2018
  • Case

Good Energy Group PLC

By: John R. Wells and Benjamin Weinstock
Founded at the end of 1999 by Juliet Davenport and Martin Edwards, Good Energy was the number-two renewable-energy seller in the United Kingdom at the end of 2016, supplying over 71,000 of the country’s 27 million households and small businesses with 100% renewable... View Details
Keywords: Power/Energy; Green Energy; Renewables; Wind Power; Electricity; Power; Strategy Development; Electric Vehicles; Customer Service; Energy Policy; Barriers To Entry; Renewable Energy; Growth and Development Strategy; Competitive Strategy; Business and Government Relations; Problems and Challenges; Strategy; Energy Industry; United Kingdom
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  • Article

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
Keywords: Quality; Media; Relationships; Marketing Reference Programs; Books; Publishing Industry
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  • December 2006 (Revised October 2016)
  • Case

eClinicalWorks: The Paths to Growth

By: Robert F. Higgins and Mark Rennella
In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field... View Details
Keywords: Young Companies; Strategic Revelation; Strategy And Execution; Strategy Development; Strategy And Leadership; Financing Strategy; Financing Risk; Financing; Expansion; Business Growth and Maturation; Organizational Culture; Financing and Loans; Customer Focus and Relationships; Acquisition; Growth and Development Strategy; Information Technology Industry; Health Industry; Massachusetts
Related
  • Web

2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

Schillers website Consistent with their positive views on the effectiveness of the bank-focused regulation passed since 2008, discussed below, participants rated banks as only moderately likely to be at the center of a financial crisis... View Details
  • 20 Dec 2016
  • First Look

December 20, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51996 forthcoming Quarterly Journal of Economics Catering to Investors Through Security Design: Headline Rate and Complexity By: Célérier, Claire, and Boris Vallée... View Details
Keywords: Carmen Nobel
  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

0.5 percent. The federal tax cut reduced rates by 14 percent, so the income-shifting motivation is likely to be much stronger.” Prior research largely focused on how personal taxes impact income inequity, and Rouen wanted to take a... View Details
Keywords: by Roberta Holland
  • Web

Historical Data & Sources - Business History

Historical Data Visualization Historical Data & Sources All Records Data & Sources Adult Literacy Rates World Bank, World Development Indicators database Central Intelligence Agency, The World Factbook National Center of Education... View Details
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

more money to do the job or you make the job easier to do.” Given the critical nature of the crisis, the company opted to do both. In addition to raising wages, it also sought to ease the burden and lower its attrition rate for new... View Details
Keywords: by Pamela Reynolds
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

rate himself on various skills, like how many words per minute he types, without the applicant knowing he would be tested on the skill later in the day. Minor says applicants hoping to get a job are unlikely to lowball their answer, so... View Details
Keywords: by Roberta Holland
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

immigrant “gateways” such as New York and California seeing more than 40 percent of new businesses led by immigrants. The study also found that immigrant-led companies start smaller but grow at a faster rate and are more likely to survive... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

and the infection rates here are astronomical. Frazier: I think they're like 25% of the world's infections. Neeley: It's scary. It's really, really scary. I mean, it's scary when it comes to thinking about sending children back to school... View Details
Keywords: by Staff; Pharmaceutical
  • 21 May 2015
  • Blog Post

3 Ways to Fund Your HBS MBA

similarities, there are a number of important differences that are worth considering. Many people base their decision about which loan to get based on interest rates and payment plans. Federal Loans Private Educational Loans What Are... View Details
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

cases where a truck will need to be driven by a human or a cash register will need a person to operate it, but will you need as many humans? The answer is “no.” And will the unemployment rate increase at some point? I suspect it will.... View Details
Keywords: by Dina Gerdeman
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

regulatory scrutiny and investors’ appetite for high yields. [div class=infogram-embed data-id=_/dXAGwnYmit60tm0vtk17][/div]But even with more defaults, fintech lenders weren’t likely to be hurt, in part because the companies charge higher View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

with outside organizations should not be driven by input costs, taxes, subsidies or even the wage rates for scientists and engineers, as they often are. Instead, R&D investments should flow preferentially to the locations with the... View Details
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

depicting workplace interactions. In both situations, emotions were either ignored or acknowledged. Participants consistently rated people who commented about negative emotions as more trustworthy, giving them View Details
Keywords: by Pamela Reynolds
  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Kendall Square and, to his dismay, laying off hundreds of workers due to the post-war slump. "Everyone left at Polaroid knew that, at the present rate of decline, the business, the company, and their jobs might not survive 1947 or the... View Details
  • March 2005 (Revised January 2006)
  • Case

Foreign Exchange Hedging Strategies at General Motors: Transactional and Translational Exposures

By: Mihir A. Desai and Mark Veblen
How should a multinational firm manage foreign exchange exposures? Examines transactional and translational exposures and alternative responses to these exposures by analyzing two specific hedging decisions by General Motors. Describes General Motors' corporate hedging... View Details
Keywords: Multinational Firms and Management; Currency Exchange Rate; Expansion; Credit Derivatives and Swaps; Financial Management; Investment Funds; Risk and Uncertainty; International Finance; Auto Industry
Related
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Income Inequality By: Nallareddy, Suresh, Ethan Rouen, and Juan Carlos Suárez Serrato Abstract—This paper studies the effects of corporate tax changes on income inequality. Using state corporate tax rate changes as a setting, we show that... View Details
Keywords: Dina Gerdeman