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  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

different from large, traditional Madison Avenue agencies. Instead of having stable teams based around individual clients, this upstart agency used ad hoc teams that formed and disbanded with every project. Clients commissioned specific projects rather than View Details
Keywords: by Martha Lagace
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

those participants who took the loyalty pledge, 20 percent had cheated.. But for those who didn’t take the pledge, more than twice as many—44 percent—had cheated. In a follow-up experiment, participants were given an envelope full of money and were told to View Details
Keywords: by Michael Blanding
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

at five gallons, even as the gas continued to flow, you wouldn't drive away without paying for the whole tank. "This was about doing the right thing," says Thompson. "Pride and integrity go hand in hand with me." Two... View Details
Keywords: by Theodore Kinni
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

brand in a new market when there is lots of competition involves paying attention to every spoke of the strategy wheel, every division of the emerging, evolving organization chart. The brand is involved in everything the firm does. So if... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

have two types of "sponsors" for their loyalty reward investments: manufacturers of the branded goods sold by retailers, and other partner companies presumably with higher margins, who find it economically advantageous to pay... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 08 Oct 2013
  • First Look

First Look: October 8

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1939494   Working Papers Competing Ad Auctions By: Ashlagi, Itai, Benjamin Edelman, and Hoan Soo Lee Abstract—We present a two-stage model of competing ad auctions. Search engines attract users via Cournot-style... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

securities. "In 2004 and 2005 as these subprime loans started to emerge, it really wasn't a particular problem because of the lag effect, because people who couldn't pay off these mortgages with toxic terms and exploding payment... View Details
Keywords: by Martha Lagace; Financial Services
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

the markets they serve.— David Yoffie For example, we're already seen outside the United States that Microsoft is getting enormous pressure in places like Thailand, China, and India because people simply aren't going to pay the Microsoft... View Details
Keywords: by Sean Silverthorne
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

the Opera is playing in theaters—making South Korea the only country in the world to have a live show. Yes, there is the hassle of wearing masks in public and there are potential privacy concerns over contact tracing using location data. But it may be a small price to... View Details
Keywords: by Doug J. Chung; Health
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

Hepatitis C? If so, how would its U.S. healthcare customers, who were paying $84,000 per patient, react? On the other hand, Gilead had to balance the interests of its shareholders, who paid $11 billion for an acquisition that led to the... View Details
Keywords: Carmen Nobel
  • 24 Apr 2012
  • First Look

First Look: April 24

minds of those responsible for governance. When a business is profitable and paying healthy dividends to its stockholders, fraudulent activities and accounting irregularities can go unnoticed. However, when revenue and cash flow decline,... View Details
Keywords: Carmen Nobel
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

investors tend to hold local stocks and older investors prefer dividend-paying stocks. Together, these tendencies generate geographically varying demand for dividends. Firms headquartered in areas in which seniors constitute a large fraction of the population are more... View Details
Keywords: Martha Lagace
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private... View Details
Keywords: Martha Lagace
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

As today's fiscal deficit and dragging economy continue to cast long shadows, it's easy to forget much darker times in American history. Shortly after winning its independence from Great Britain, the United States was bankrupt. Individual states weren't required to... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

Mature companies understand that to compete today they need to innovate. But finding sources of innovation while still paying attention to the current business can be a struggle. The good news, says Harvard Business School professor Lynda... View Details
Keywords: by Lynda M. Applegate
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

within an information exchange, paying attention to selected information, and responding to it appropriately. The sales rep aced this performance, steering the negotiation toward a mutually beneficial agreement. Composing The Piece At the... View Details
Keywords: by Kathleen L. McGinn
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

workers by posting vacancies. Firms act monopsonistically and set wages to retain their existing workers as well as to attract new ones. The model differs from Burdett and Mortensen (1998) in that its assumptions ensure that there is an equilibrium where all firms... View Details
Keywords: Martha Lagace
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

example, we learn how challenges have been turned into opportunities, and how you can grow successful businesses in turbulent conditions by paying close attention to execution and recruitment of strong managerial talent. Silverthorne:... View Details
Keywords: by Sean Silverthorne
  • 07 Feb 2007
  • Research & Ideas

Dividends from Schumpeter’s Noble Failure

contributions, it would have signaled the birth of truly rigorous business history. Schumpeter had a very strong attraction to history, and after writing Business Cycles, he urged again and again that economists pay more attention to... View Details
Keywords: by Thomas K. McCraw
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