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(8,994)
- Faculty Publications (1,899)
Show Results For
- All HBS Web
(8,994)
- Faculty Publications (1,899)
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Overview
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Overview
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Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- Teaching Interest
Product Management
A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop, launch and improve their product over time. Taught by an experienced former Google... View Details
- Research Summary
Product Policy and Pricing
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Reflection
Corporations as Critical Social Institutions
My current research examines the extent to which corporations are emerging as critical social institutions. Over the past century, and especially in recent decades, firms have taken on... View Details
- Forthcoming
- Article
Regulatory Incentives for Innovation: The FDA's Breakthrough Therapy Designation
- Research Summary
Research Summary
There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details
- Research Summary
Resource-Based Entrepreneurship
- Teaching Interest
Scaling Ventures, HBS Online
- Research Summary
Science-Based Business and the Business of Science
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The Global Agglomeration of Multinational Firms
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The Global Networks of Multinational Firms (with Maggie Chen)
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The Unexpected Effects of Workplace Connectivity
While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details
- 2024
- Chapter
Visionaries and Transformative Product Launches in Computing and Information Business History
- Research Summary
War & Peace
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