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  • All HBS Web  (1,990)
    • People  (3)
    • News  (390)
    • Research  (1,309)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (569)
← Page 95 of 1,990 Results →
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

Putting Customers At The Core Of Your Business Be the Anti-Hero Our message begins simply enough: you can't be good at everything. In services, trying to do it all brilliantly will lead almost inevitably to mediocrity. Excellence requires... View Details
Keywords: by Deborah Blagg; Service
  • 23 Mar 2010
  • First Look

First Look: March 23

use by examining the relationship between convex pay schemes and overconfidence. In a laboratory experiment, subjects chose between a piece rate and a convex pay scheme. We find that overconfident subjects are more likely than others to choose the convex scheme, even... View Details
Keywords: Martha Lagace
  • 23 Jun 2009
  • First Look

First Look: June 23

and Jonathan T. Kolstad Publication:American Economic Journal: Economic Policy (forthcoming) Abstract We consider the welfare economics of firm entry when input supply is inelastic. Prior studies suggest that with elastic supply of inputs, free entry is likely to View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

agreements. Set in early 2007, nearly two years after significant modifications in these systems and procedures. Stryker has compiled a remarkable track record of consistently high growth in profitability over more than 20 years. The... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman & CEO Bill George and the retirement of four long-time directors. The company had experienced rapid View Details
Keywords: Martha Lagace
  • 01 Apr 1998
  • News

World Class Learning

Turkey. When the video ends, Janice McCormick, director of Academic Services, flicks on the lights and leads the group on its first foray into case method learning. Despite McCormick's encouragement, it is an awkward exercise, marked by... View Details
Keywords: Eileen K. McCluskey
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

treat non-hospitalized patients with COVID-19. Dapansutrile aims to selectively target the immune system’s intense inflammatory response to the SARS-CoV-2 viral infection that can lead to a “cytokine storm.” As such, it is well positioned... View Details
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit. This case presents the structure of these payment methods, focusing on... View Details
Keywords: Martha Lagace
  • 23 Nov 2020
  • Blog Post

We Rise

growth in funds focused on underserved populations, and limited partners have shown more interest in increasing the number of women and people of color in venture firms and within the venture-backed founder community. “Whether it is in VC... View Details
  • 01 Sep 2020
  • News

We Rise

encouraging: Recent years have seen a growth in funds focused on underserved populations, and limited partners have shown more interest in increasing the number of women and people of color in venture firms and within the venture-backed... View Details
Keywords: April White; Finance
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

were not present for much of American history. That reflects a couple of things. The growth of the state has been quite dramatic, relative to the early decades of the American experience. There was, much like today, a huge concentration... View Details
Keywords: by Sean Silverthorne
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

that, at the aggregate level, is similar to the one sector neoclassical growth model, while, at the disaggregate level, has implications for the path of observable measures of technology adoption. We estimate our model using data on the... View Details
Keywords: Martha Lagace
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

their businesses while staying true to their cultural roots. We sat down with Associate Professor Mukti Khaire, lead author of Noma: A Lot on the Plate; and Associate Professor Anat Keinan and Professor Michael I. Norton, authors of... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 08 May 2007
  • First Look

First Look: May 8, 2007

Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had... View Details
Keywords: Martha Lagace
  • 01 Dec 2009
  • News

The Fab Four

as chairman of Millennium Promise (MP), he helps lead an organization with the vision of ending extreme poverty worldwide by 2025. Despite this shift, Walker sees more similarities than differences between his careers in the private and... View Details
Keywords: Julia Hanna; contests; Technical and Trade Schools; Educational Services; Data Processing, Hosting, and Related Services; Information; News, Library, Internet, and Other Services; Information; Fabricated Metal Product Manufacturing; Manufacturing
  • 18 Aug 2021
  • News

Alumni on the Black Lives Matter Movement

community leaders and Celtics players: equity in education, economic opportunity and empowerment, equity in health care, criminal and law enforcement, breaking down barriers and building bridges between communities, and voting and civic engagement. AUGUST 28 After... View Details
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

economic growth has stagnated, and poverty is on the rise. Most people in Latin America, the Middle East, and Central Asia are poorer today than they were ten years ago, and most Africans were better off forty years ago. The average per... View Details
Keywords: by George C. Lodge
  • 02 Nov 2020
  • Blog Post

WE RISE

venture-backed startup Landit, a personalized career path platform, she sees more diversity in VC. “There are certainly more women,” she says. “There are more people of color, and there are more different types and stages of funds.” She finds this last point most... View Details
Keywords: Entrepreneurship; Other Financial Services; Venture Capital / Private Equity
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

result of equilibrium product differentiation when some facts are nonverifiable. We use the model to address several questions, including the impact of competition on bias, the incentives to report unpopular news, and the impact of owner ideology on bias. In general,... View Details
Keywords: Martha Lagace
  • Web

Art Nature Business

irreparable damage to the earth and will soon have no choice but to gamble on increasingly dubious theories. A favorite theory of engineers as a last resort to stop global warming is the blocking out of the sun. With this body of work I have been assessing and... View Details
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