Ideas - Publications - Faculty & Research

09 Nov 2022
In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details

Keywords: by Lynn Schenk and Danielle Kost

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

their culture so that some of these ideas begin to permeate and shape the behaviors and actions of their employees. Level 4: At level 4, firms become agnostic about whether they produce all the inputs they provide to their customers and,... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Startup Marketplace for Used Furniture The Twofold Effect of Customer Retention in Freemium Settings Beyond Pajamas: Sizing Up the Pandemic Shopper Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Rachel Layne

Web

Online Business Essential Courses | HBS Online

ideas with your classmates, broaden your perspective, and challenge your worldview. Social Join a global community of business professionals. Learn from and network with peers before, during, and after your course. Ask questions,... View Details

Web

Dan Lufkin | Baker Library | Bloomberg Center | Harvard Business School

Transcript (PDF) Dan Lufkin, HBS 1957, was a cofounder of Donaldson, Lufkin & Jenrette (DLJ). Among his early contributions to DLJ’s success was the idea of focusing on small high-growth firms rather than the blue chip stocks other... View Details

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

at work and why it matters. Gazette: Though everyone can find it hard to feel comfortable in their own skin, especially at work, you say the idea behind this course came out of the challenges that Black people, as well as other... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Web

New Venture Competition | Social Enterprise | Harvard Business School

for eligible graduate students across Harvard University to explore social entrepreneurship and test ideas for social innovation in a rigorous and supportive environment. Social Enterprise Track entries may include nonprofit, for-profit,... View Details

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Fascinadora View Details

Keywords: by Kristen Senz

01 Jun 2023
News

Curb Appeal

illegal dumping. She has expanded the use of data analytics and plans to implement citywide, curbside composting over the next 20 months. And she is exploring the idea of collecting residential trash in the kind of large communal... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

17 Jan 2011
Research & Ideas

Being the Boss

assumptions, and values as well. Authority cannot compel such change. Your Formal Authority Is Less Likely to Elicit People's Knowledge and Insight Every individual in an organization possesses knowledge, skills, and new ideas of... View Details

Keywords: by Carmen Nobel

Web

My Summer of Joy with the National Parks Service - Recruiting

barriers to resources that allow communities to live healthy lives. As soon as I got to campus though, I realized I had no idea how those interests translated into a career path. At least, not yet. The first two months of RC (first) year... View Details

31 Jul 2023
News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details

Keywords: Management of Companies and Enterprises; Management

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

computers operate longer. All Innovative ideas start out as half-baked propositions.— Clayton M. Christensen, Michael E. Raynor, and Scott D. Anthony Companies march along a performance trajectory by introducing successive sustaining... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

01 Jun 2024
News

Again and Again

Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details

Keywords: Publishing Industries (except Internet); Information

Fall 2020
Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

By: Michael A. Wheeler

Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details

Keywords: Art; Negotiation; Arts

Citation

Find at Harvard

13 Jul 2010
First Look

First Look: July 13

PublicationsHow Will You Measure Your Life? Authors:Clayton M. Christensen Publication:Harvard Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/how-will-you-measure-your-life/ar/1 The... View Details

Keywords: Martha Lagace

January 2025
Module Note

Understanding and Addressing Gender Gaps

By: Katherine Coffman

This module provides a framework for students to analyze how gender stereotypes, through their impact on beliefs about others and beliefs about ourselves, contribute to gender gaps in the workplace. The module proceeds in three parts. First, through a case and an... View Details

Citation

Purchase

May 2024 (Revised May 2024)
Case

Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

By: Jon M. Jachimowicz and Alexis Lefort

Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details