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Publications

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  • All HBS Web  (3,416)
    • People  (4)
    • News  (674)
    • Research  (2,387)
    • Events  (12)
    • Multimedia  (9)
  • Faculty Publications  (1,277)

Show Results For

  • All HBS Web  (3,416)
    • People  (4)
    • News  (674)
    • Research  (2,387)
    • Events  (12)
    • Multimedia  (9)
  • Faculty Publications  (1,277)
← Page 95 of 3,416 Results →
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

ramifications for Facebook’s long-term business success. But can Facebook avoid changing its business model? What do you think? Original Column Mark Zuckerberg, founder and CEO of Facebook, one of the most dominant firms on the internet... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 17 Apr 2012
  • First Look

First Look: April 17

Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

All of the most valuable firms in the world today are platforms, starting with Apple, Microsoft, Google and Amazon. But platforms do not evolve in predictable ways, and there is a lot that managers and entrepreneurs can learn about past,... View Details
Keywords: by Martha Lagace
  • Web

2024 Reunion Presentations - Alumni

nominal and real interest rates in the last four decades, and how their recent trends and their potential evolution in a world characterized by structural changes in the way economies are organized and in geopolitical tail risks might... View Details
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

Taking a Stand. Patagonia pulled its advertising from Facebook and has recently renewed its call on other firms to boycott the platform until Facebook can make sure its products do no harm. What would taking a stand look like for your... View Details
  • 24 May 2017
  • News

Ilene H. Lang, MBA 1973

stars aligned for Lang to marry her avocation with her vocation in 2003 when she was named president of Catalyst, a research and advisory firm that helps bring women into senior leadership roles. “I had followed Catalyst almost from its... View Details
Keywords: Susan Young
  • 25 Aug 2022
  • News

Up on the Corner

helped create this situation. Or as Calvin Young (MBA 2015), a Baltimore native and 2016 mayoral candidate who now works at the private equity firm Green Street Impact Partners, puts it, “there was real intentionality around the policies... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 02 Jun 2010
  • First Look

First Look: June 2

is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price... View Details
Keywords: Martha Lagace
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Using Public-Private Partnerships to Improve Firm Survival, Employment Growth, and Innovative Performance Authors:Chai, Sen, and Willy C. Shih Abstract Scientific research and its translation into commercialized technology is a driver of... View Details
Keywords: Sean Silverthorne
  • Web

Launching Tech Ventures | HBS Online

calculate the key metrics for determining if you’ve achieved product-market fit 5-6 hrs Module 3 Venture Capital and Startup Financing Learn how venture capital firms and the fundraising process operate and how to approach a VC and... View Details
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

markets and ecosystems through their ability to transfer a package of financial, organizational, and cultural assets, skills, and ideologies across national borders. It argues such firms have been shapers of, as well as responders to,... View Details
Keywords: Dina Gerdeman
  • 16 Aug 2011
  • First Look

First Look: August 16

destination countries like the U.S. Read the paper: http://www.people.hbs.edu/wkerr/Kerr_Kerr FEP11_ImmSurvey.pdf   Working PapersThe Organization of Firms Across Countries Authors:Nicholas Bloom, Raffaella... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2013
  • First Look

First Look: June 18

wage comparisons affect firm policies on executive pay? This paper explores that question using a 1992 SEC proxy disclosure rule that mandated increased disclosure of executive pay. We argue that this rule differentially increased wage... View Details
Keywords: Anna Secino
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

the world's foremost commercializer of products of new technologies in consumer electronics including the Walkman, Triton Color TV, the VCR, the CD (and CD-ROM), and the DVD. Matsushita became the industry's most successful firm in... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • September 2023 (Revised September 2023)
  • Teaching Note

Roche: Innovation and Access to Healthcare

By: George Serafeim
Teaching Note for HBS Case No. 123-075. In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first investor event focused exclusively on its efforts to impact access to healthcare. While Roche had recently set an ambitious goal to... View Details
Keywords: ESG; Access To Care; Healthcare; Healthcare Access; Innovation; Social Impact; Affordable; Health Care and Treatment; Innovation and Invention; Product Development; Resource Allocation; Corporate Social Responsibility and Impact; Health Industry
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Serafeim, George. "Roche: Innovation and Access to Healthcare." Harvard Business School Teaching Note 124-028, September 2023. (Revised September 2023.)
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

meeting, make a presentation, and give performance feedback. The third theme was the need for MBAs to develop a better sense of the realities of organizations within which leaders operate. Politics—issues of power, coalitions, and hidden... View Details
Keywords: by Martha Lagace; Education
  • October 2016
  • Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
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Campbell, Dennis, and Gamze Yucaoglu. "Turkasset: Bringing Customer-Centricity to Debt Collection." Harvard Business School Case 117-023, October 2016.
  • Research Summary

Capitalism as a System of Governance

My research interest is in further exploration of the analytic utility of an original conception of capitalism as an indirect, three level system of governance for the economic relationships within political entities, and mostly within nation states. This three level... View Details
  • March 2025
  • Case

The Changing Climate on Wall Street

By: Clayton S. Rose, Maxim Pike Harrell and Michael Norris
Increasing and conflicting regulatory requirements and political pressures regarding climate change tested the leaders of U.S. financial institutions, as they struggled to determine how best to comply while managing their business and its risks.
In October 2024,... View Details
Keywords: Competency and Skills; Decision Making; Cost vs Benefits; Ethics; Corporate Accountability; Leadership; Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Risk and Uncertainty; Insurance; Climate Change; Change Management; Banking Industry; Financial Services Industry; Insurance Industry; United States; Europe
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Rose, Clayton S., Maxim Pike Harrell, and Michael Norris. "The Changing Climate on Wall Street." Harvard Business School Case 325-020, March 2025.
  • 23 Oct 2012
  • First Look

First Look: October 23

(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead View Details
Keywords: Sean Silverthorne
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