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  • All HBS Web  (5,582)
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    • News  (2,154)
    • Research  (1,830)
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  • All HBS Web  (5,582)
    • People  (28)
    • News  (2,154)
    • Research  (1,830)
    • Events  (13)
    • Multimedia  (68)
  • Faculty Publications  (1,049)
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  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

take the lead. He understood the incident’s implications went well beyond the specifics, triggering widespread concerns about racial bias in the country and threatening to damage Starbucks’ image as a safe, friendly place to gather with... View Details
Keywords: by Bill George; Technology; Food & Beverage
  • May 2021
  • Article

Choice Architecture in Physician–patient Communication: A Mixed-methods Assessment of Physicians' Competency

By: J. Hart, K. Yadav, S. Szymanski, A. Summer, A. Tannenbaum, J. Zlatev, D. Daniels and S.D. Halpern
Background: Clinicians’ use of choice architecture, or how they present options, systematically influences the choices made by patients and their surrogate decision makers. However, clinicians may incompletely understand this influence.... View Details
Keywords: Choice Architecture; Health Care and Treatment; Interpersonal Communication; Decision Choices and Conditions; Competency and Skills
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Hart, J., K. Yadav, S. Szymanski, A. Summer, A. Tannenbaum, J. Zlatev, D. Daniels, and S.D. Halpern. "Choice Architecture in Physician–patient Communication: A Mixed-methods Assessment of Physicians' Competency." BMJ Quality & Safety 30, no. 5 (May 2021).
  • Apr 23 2023
  • Interview

Bringing Together the Rising Generation

  • Web

Ruth Mulan Chu Chao Center | About

Ruth Mulan Chu Chao Center Dr. Chao, daughters and their families with Harvard University President Drew Faust and Harvard Business School Dean, Nitin Nohria Ruth Mulan Chu... View Details
  • Portrait Project

Sarah Moore

Growing up, bouncing from one unstable home to the next, I learned three truths: I was shameless: I lacked respect for others I was scrappy: I used my circumstances to get my way I wasn't worth the effort. When I was 15, I met the Brackens, a View Details
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

their means, the authors say in their working paper. “Put yourself in the shoes of the consumer,” says Di Maggio, the Ogunlesi Family Associate Professor of Business Administration. “You see something you like, you put it in the shopping... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • 28 Jul 2023
  • Blog Post

How I Landed My Manufacturing Internship at HBS

companies Kristen had suggested I apply to. The recruiter and I shared a personal connection – her father was from Buffalo, my hometown in Western New York. As a child, I took a family weekend vacation to... View Details
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

    Rebel Talent

    Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth,... View Details

    • Web

    Negotiation, Organizations & Markets - Faculty & Research

    boomerang—the question returns quickly to its source. We document three types of boomerasks: ask-bragging (asking a question followed by disclosing something positive, e.g., an amazing vacation); ask-complaining (asking a question followed by disclosing something... View Details
    • 10 Jan 2023
    • Op-Ed

    Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

    journaling where they write their responses to the prompts below and then we discuss them together. Whether or not you have a coach with whom to process your answers to these prompts, you should find journaling your responses to be a... View Details
    Keywords: by Julia Austin
    • 18 Oct 2023
    • News

    Spreading the Words

    and their friends and families, uses tablets and educational games to teach math, English, and local languages at... View Details
    Keywords: April White
    • March 2008 (Revised February 2009)
    • Case

    Transparent Value LLC

    By: Sharon P. Katz, Krishna G. Palepu and Aldo Sesia, Jr.
    Leading index company Dow Jones recently signed a license and joint marketing agreement with Transparent Value LLC, the creator of a new fundamentals-based valuation methodology. The agreement allowed Dow Jones to offer a family of indexes based on the Transparent... View Details
    Keywords: Asset Management; Stocks; Price; Performance Expectations; Mathematical Methods; Valuation
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    Katz, Sharon P., Krishna G. Palepu, and Aldo Sesia, Jr. "Transparent Value LLC." Harvard Business School Case 108-069, March 2008. (Revised February 2009.)
    • Web

    Behavioral Finance & Financial Stability

    Bubbles for Fama By: Robin Greenwood , Andrei Shleifer & Yang You FEB 2017 Authors Greenwood, Shleifer, and You evaluate Eugene Fama's claim that stock markets do not exhibit price bubbles using US and... View Details
    • Article

    The Role of Interactivity in Local Differential Privacy

    By: Matthew Joseph, Jieming Mao, Seth Neel and Aaron Leon Roth
    We study the power of interactivity in local differential privacy. First, we focus on the difference between fully interactive and sequentially interactive protocols. Sequentially interactive protocols may query users adaptively in sequence, but they cannot return to... View Details
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    Joseph, Matthew, Jieming Mao, Seth Neel, and Aaron Leon Roth. "The Role of Interactivity in Local Differential Privacy." Proceedings of the IEEE Annual Symposium on Foundations of Computer Science (FOCS) 60th (2019).
    • February 2013 (Revised March 2013)
    • Case

    Agero: Enhancing Capabilities for Customers

    By: Robert Simons and Natalie Kindred

    This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

    Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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    Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
    • 27 Sep 2018
    • Research & Ideas

    Religion in the Workplace: What Managers Need to Know

    position at an Abercrombie & Fitch store in Oklahoma, especially after a manager told her she’d receive a call in a few days about orientation. But then, nothing. A friend who worked at the store did some digging into her application... View Details
    Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
    • 13 May 2019
    • Blog Post

    The Many Facets of Becoming a Mother at HBS

    of the biggest challenge at HBS broadly: what do you focus your time on?  There are so many options – classes, fun, networking, entrepreneurship, job searches, family, etc. – and it’s impossible to be good at more than a couple of those. ... View Details
    • 01 Dec 2023
    • News

    Endless Possibilities

    Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where... View Details
    Keywords: Julia Hanna
    • 04 Jun 2024
    • Research & Ideas

    Navigating Consumer Data Privacy in an AI World

    generative artificial intelligence (AI) explodes, companies face balancing individual privacy, coveted data insights, and the law—all while pursuing competitive advantage. Eva Ascarza, the Jakurski Family... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
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