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Publications

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  • All HBS Web  (11,665)
    • People  (96)
    • News  (4,331)
    • Research  (4,077)
    • Events  (80)
    • Multimedia  (275)
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  • 06 May 2013
  • News

What's the Common Ingredient for Team Success in Surgery, Banking, Software, Airlines, and Basketball?

  • 08 May 2025
  • Blog Post

Startup Roots and Engineering Ambitions: Lizzie Matusov (MS/MBA 2022)

Who are you & what are you building? I am Lizzie Matusov, cofounder and CEO of Quotient. Quotient is an AI-powered developer tool that discovers, prioritizes, and resolves the friction slowing down engineering teams. Today, over 30% of an engineering team’s... View Details
  • February 2017
  • Supplement

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
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Esty, Benjamin C., Daniel P. Gross, and Lauren G. Pickle. "The De Beers Group: Exploring the Diamond Reselling Opportunity." Harvard Business School Spreadsheet Supplement 717-806, February 2017.
  • 2025
  • Working Paper

Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions

By: Matthew DosSantos DiSorbo, Iavor I. Bojinov and Fiammetta Menchetti
Researchers have embraced factorial experiments to simultaneously evaluate multiple treatments, each with different levels. Typically, in large-scale factorial experiments, the primary objective is identifying the treatment with the largest causal effect, especially... View Details
Keywords: Factorial Designs; Fisher Randomizations; Rank Estimators; Employer Interventions; Causal Inference; Mathematical Methods; Performance Improvement
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DosSantos DiSorbo, Matthew, Iavor I. Bojinov, and Fiammetta Menchetti. "Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions." Harvard Business School Working Paper, No. 24-075, June 2024. (Revised May 2025.)
  • September 2021
  • Article

Income More Reliably Predicts Frequent Than Intense Happiness

By: Jon M. Jachimowicz, Ruo Mo, Adam Eric Greenberg, Bertus Jeronimus and Ashley V. Whillans
There is widespread consensus that income and subjective well-being are linked, but when and why they are connected is subject to ongoing debate. We draw on prior research that distinguishes between the frequency and intensity of happiness to suggest that higher income... View Details
Keywords: Life Satisfaction; Time Use; Happiness; Income; Money; Satisfaction
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Jachimowicz, Jon M., Ruo Mo, Adam Eric Greenberg, Bertus Jeronimus, and Ashley V. Whillans. "Income More Reliably Predicts Frequent Than Intense Happiness." Social Psychological & Personality Science 12, no. 7 (September 2021): 1294–1306.
  • Article

Temporal View of the Costs and Benefits of Self-Deception

By: Zoe Chance, Michael I. Norton, Francesca Gino and Dan Ariely
Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which people go beyond merely explaining away their misconduct to actively deceiving themselves. We find that those who exploit... View Details
Keywords: Hindsight Bias; Lying; Motivated Reasoning; Self-enhancement; Social Psychology; Perception; Performance Expectations
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Chance, Zoe, Michael I. Norton, Francesca Gino, and Dan Ariely. "Temporal View of the Costs and Benefits of Self-Deception." Proceedings of the National Academy of Sciences 108, no. S3 (September 13, 2011): 15655–15659.

    Building foundations for leaders' development through the personalization of management learning.

    Many MBA and executive education courses claim to "transform" managers into leaders. This study focuses on what it takes for management education to deliver on that promise and truly foster the transformational learning that enables leadership... View Details
    • 04 Jan 2021
    • Working Paper Summaries

    The Twofold Effect of Customer Retention in Freemium Settings

    Keywords: by Eva Ascarza, Oded Netzer, and Julian Runge; Video Game; Entertainment & Recreation
    • October 1992 (Revised September 1993)
    • Case

    Nopane Advertising Strategy

    By: David E. Bell
    Nopane is a proprietary drug that sells in much of the United States. It faces substantial competition. The brand manager is undertaking an experiment to determine whether ad copy should be emotional-based or rational-based. The data and associated regression results... View Details
    Keywords: Competition; Intellectual Property; Advertising; Health Care and Treatment; Brands and Branding; Product Marketing; Pharmaceutical Industry; United States
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    Bell, David E. "Nopane Advertising Strategy." Harvard Business School Case 893-005, October 1992. (Revised September 1993.)
    • December 2023
    • Article

    Save More Today or Tomorrow: The Role of Urgency in Precommitment Design

    By: Joseph Reiff, Hengchen Dai, John Beshears, Katherine L. Milkman and Shlomo Benartzi
    To encourage farsighted behaviors, past research suggests that marketers may be wise to invite consumers to pre-commit to adopt them “later.” However, the authors propose that people will draw different inferences from different types of pre-commitment offers, and that... View Details
    Keywords: Consumer Behavior; Decision Choices and Conditions
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    Reiff, Joseph, Hengchen Dai, John Beshears, Katherine L. Milkman, and Shlomo Benartzi. "Save More Today or Tomorrow: The Role of Urgency in Precommitment Design." Journal of Marketing Research (JMR) 60, no. 6 (December 2023): 1095–1113.
    • Program

    Driving Digital Strategy

    you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your... View Details
    • 10 Apr 2023

    MBA Class Visit

    The excitement, energy, and unexpected insights generated by case method make it a hallmark of the HBS distinctive learning environment. We invite you to experience our stimulating academic environment by observing an MBA class in session. View Details
    • 24 Sep 2018
    • News

    Why Bad “Plot Twists” Ruin Brand Stories

    • Video

    Inside the HBS Case Method

    • Career Coach

    Whit Collier

    Whit Collier (HBS ’04, Harvard College ’99) advises students on their paths towards alignment and fulfillment in career and life. He guides clients through transitions, challenges and inflection points, bringing a balance of thoughtful and intuitive inquiry, coupled... View Details
    • April 2021
    • Case

    ClearChoice Dental Implant Centers

    By: Robert S. Kaplan, Ashiana Jivraj and Jane Barrow
    The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of dentist-owned independent implant clinics. The targeted market included 23 million people, 15% of the US adult... View Details
    Keywords: Value-based Health Care; Dental Medicine; Growth and Development Strategy; Expansion; Business Strategy; Customer Value and Value Chain; Customer Focus and Relationships; Health Industry; United States
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    Kaplan, Robert S., Ashiana Jivraj, and Jane Barrow. "ClearChoice Dental Implant Centers." Harvard Business School Case 121-082, April 2021.
    • 05 Feb 2015
    • Blog Post

    Crossing the Atlantic

    ironically, my decision to go back into consulting resulted from the incredible experiences I had at a tech startup this past summer in Zambia. Those three months in Africa gave me the opportunity to fulfill my goals of working in a tech... View Details
    Keywords: Consulting; Manufacturing
    • 04 Feb 2016
    • Cold Call Podcast

    The Space Shuttle Columbia’s Final Mission

    Keywords: Re: Amy C. Edmondson
    • Teaching Interest

    Overview

    By: Goran Calic
    Strategic Management is about efficient and effective management and the challenges arising from an ever-changing world. The field of Strategy is one of application, as a source of thinking and experience that creates value for society by making organizations better.... View Details
    Keywords: Energy Industry; Green Technology Industry; Europe; Croatia; Germany; Canada; United States
    • 1982
    • Article

    Correlates of Deficient Consumer Environments: The Case of the Elderly

    By: Rohit Deshpandé and S. Krishnan
    Although much research attention has been given to the format of consumer information environments, there has been little study of the effects of consumer environments lacking in information. This paper describes an empirical study of elderly consumers functioning in... View Details
    Keywords: Consumer Behavior; Age; Information
    Citation
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    Deshpandé, Rohit, and S. Krishnan. "Correlates of Deficient Consumer Environments: The Case of the Elderly." Advances in Consumer Research 9 (1982): 515–519.
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