Publications

March 2022 (Revised April 2022)
Case

MTN: Unlocking Value While Driving Socioeconomic Progress

By: Benjamin C. Esty, Pippa Tubman Armerding and Dilyana Karadzhova Botha

On March 10, 2021, Ralph Mupita the new CEO of MTN Group, Africa's largest telecommunications company, presented the group’s 2020 annual results and unveiled a new strategy to “drive growth and unlock value.” Despite MTN’s leadership in most of its markets, the... View Details

Keywords: Decision Making; Goals and Objectives; Valuation; Emerging Markets; Business Strategy; Financial Management; Information Technology; Corporate Finance; Telecommunications Industry; Africa; South Africa; Ghana; Nigeria

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

range of adaptation, however. As markets and technologies undergo historic change, so too must the current model of capitalism. Each new episode of capitalism emerges from the complex interplay of three forces: (1) New human yearnings... View Details

Keywords: by Martha Lagace

09 Mar 2010
First Look

First Look: March 9

descriptive study of these processes in an emerging category-modern Indian art. Discourse analysis revealed how market actors shaped the construction of meaning in the new category by reinterpreting historical constructs in ways that... View Details

Keywords: Martha Lagace

01 Dec 1996
News

Starting Up and Starting Over

landlord, the entrepreneur, or the worker contributed most to England's prosperity. Later, as HBS Dean, Gay's primary duty was to prepare his students for their role in the administrative organization that was emerging as the business... View Details

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

Radiologist Some parts of the teleradiology model closely resemble outsourcing in industries like electronics, business processes, or software development. The health-care customer—typically a hospital—sees the need for a service that is... View Details

Keywords: by Paul Guttry; Health

03 Feb 2003
Research & Ideas

Web Services

ongoing challenges, agreed Rod Smith, vice president of emerging technologies for IBM. "Interoperability will be a cornerstone word from now on, whether you're in wireless, the Internet, or Web services integration." I would... View Details

Keywords: by Julia Hanna; Service

25 Aug 2022
News

Ready for Departure

accelerate construction projects. And now, finally, travel plans are back on. Here, alumni from the field share insights into how the industry has readied itself for your arrival at the airport—and what to expect in the next era of travel... View Details

Keywords: Jen McFarland Flint; illustrations by Chris Gash; Air Transportation; Transportation

01 Apr 1997
News

Critical Information: MIS Monitors the Ever-Changing World of IT

framework for IT baselining and planning, is examining how the new information economy is transforming the traditional management principles of the industrial economy. Nolan is studying, for example, how IT is changing the traditional... View Details

Keywords: Elaine Gottlieb

February 2009 (Revised December 2009)
Case

Merck: Global Health and Access to Medicines

By: V. Kasturi Rangan and Katharine Lee

The case describes the effort of Merck, a global leader in pharmaceuticals, in making available its medicines to the poor. The challenge for the company (or for that matter, any pharmaceutical company) is how to integrate its business strategy with its corporate social... View Details

Keywords: Globalized Firms and Management; Health Care and Treatment; Emerging Markets; Corporate Social Responsibility and Impact; Poverty; Business Strategy; Pharmaceutical Industry

24 Nov 2009
First Look

First Look: Nov. 24

divisions. Our two studies allow us to demonstrate that spontaneous within-game dialogue and manipulated pre-game talk lead to the same results. Download the paper: http://www.hbs.edu/research/pdf/10-039.pdf PublicationsCost Structure Patterns in the Asset Management... View Details

Keywords: Martha Lagace

Web

A Rewarding Work Life - Edwin H. Land & Polaroid | Harvard Business School

work. Business historian Harold Livesay writes that Land "advocated a belief in the harmony and symbiosis among work, virtue, profit, beauty, technology, and progress." 32 Addressing the future of industrial research in 1944, Land... View Details

February 2002 (Revised February 2003)
Case

Argentina's Financial System: The Case of Banco de Galicia

By: Rafael M. Di Tella, Tarun Khanna, Huw Pill, Alexandra de Royere and Ingrid Vogel

Describes the development of Argentina's financial system after the "Tequila Crisis" that came about as a result of the speculative attack on the Mexican peso's peg to the U.S. dollar in December 1994. Although Argentina's banking system was strengthened overall due to... View Details

Keywords: Finance; Emerging Markets; Macroeconomics; Business Strategy; Banks and Banking; Financial Crisis; Family Business; Acquisition; Banking Industry; Argentina