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Show Results For
- All HBS Web
(6,760)
- News (1,203)
- Research (4,386)
- Events (115)
- Multimedia (62)
- Faculty Publications (3,007)
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
University; and Sorabh Tomar of Southern Methodist University. Investigating the value of diversity US public firms aren’t required to publicly disclose their workforce demographics or policies, but corporations started sharing more View Details
Keywords: by Sean Silverthorne
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
it, students get a hands-on sense of what is unique about digital economics and business models, from new businesses like 3-D printing to "classics" like Facebook. They also do a deep dive into View Details
- Research Summary
Building Career Foundations
Building Career Foundations is a multi-dimensional longitudinal project that focuses on the career development of MBAs from HBS, the Class of 1996. Employing a relational approach to career development, Higgins... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
treating platform systems and step processes as mutually exclusive architectures sets up a false dichotomy. Creating any good requires carrying out a technical recipe, i.e., performing a series of steps.... View Details
Keywords: Dina Gerdeman
- Article
The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value
By: Pablo Casas-Arce, Asis Martinez Jerez and V.G. Narayanan
This paper analyzes the effects of forward-looking metrics on employee decision-making. We use data from a bank that started providing branch managers with the customer lifetime value (CLV)—an estimate of the future value of the customer relationship—of mortgage... View Details
Keywords: Customer Lifetime Value; Forward-looking Metrics; Employees; Decision Making; Information; Customer Value and Value Chain; Banks and Banking; Mortgages; Outcome or Result
Casas-Arce, Pablo, Asis Martinez Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value." Accounting Review 92, no. 3 (May 2017): 31–56.
- 2012
- Book
The Culture Cycle: How to Shape the Unseen Force That Transforms Performance
By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
- 03 Jan 2014
- News
When CEOs Face a Board With a Past
- April–May 2024
- Article
Gone with the Big Data: Institutional Lender Demand for Private Information
By: Jung Koo Kang
I explore whether big-data sources can crowd out the value of private information acquired through lending relationships. Institutional lenders have been shown to exploit their access to borrowers’ private information by trading on it in financial markets. As a shock... View Details
Keywords: Analytics and Data Science; Borrowing and Debt; Financial Markets; Value; Knowledge Dissemination; Financing and Loans
Kang, Jung Koo. "Gone with the Big Data: Institutional Lender Demand for Private Information." Art. 101663. Journal of Accounting & Economics 77, nos. 2-3 (April–May 2024).
- Web
Power and Influence for Positive Impact | HBS Online
career. Corina Cristea Lavoie Corporate Services Manager at Debevoise & Plimpton LLP Read more learner stories * Source: 2022 surveys and course data All FAQs Power and... View Details
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
about where to receive care and who should be providing it. They also should define the success of physicians and provider organizations. When there is effective multidisciplinary care, outcomes provide... View Details
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to relate the theory of task networks and technology set... View Details
Keywords: Dina Gerdeman
- December 12, 2023
- Article
Prices for Common Services at Quaternary vs Nonquaternary Hospitals
By: Brandon W. Yan, Maximilian J. Pany and Leemore S. Dafny
Using commercial health insurance claims data from 2017-2019, we assessed whether quaternary hospitals charged higher prices for common, unspecialized services also offered by nonquaternary hospitals. We found quaternary-hospital price premiums of 8.2 percent, on... View Details
Yan, Brandon W., Maximilian J. Pany, and Leemore S. Dafny. "Prices for Common Services at Quaternary vs Nonquaternary Hospitals." JAMA, the Journal of the American Medical Association 330, no. 22 (December 12, 2023): 2211–2213.
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
acknowledged, oral history can still be seen as a critical source of data on opinions, voices, and judgements on events in which there was often silence in written records. Download working paper:... View Details
Keywords: Dina Gerdeman
- 11 May 2021
- Blog Post
Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020)
classmates, so in short order they set up a task force to examine how MBA students experience the role of class. We asked Holly and Alexxis about the task force and their hopes... View Details
- November 1990
- Case
Chemplan Corp.: Paint-Rite Division
By: Paul A. Vatter
An exercise with data that allows a discussion of regression analysis as a tool for forecasting and understanding structure. View Details
Vatter, Paul A. "Chemplan Corp.: Paint-Rite Division." Harvard Business School Case 191-090, November 1990.
- Web
FAQs - Institute For Strategy And Competitiveness
Involved Videos Books FAQs FREQUENTLY ASKED QUESTIONS (FAQS) Benefits of TDABC for Health Care Q: How is Time-Driven Activity-Based Costing (TDABC) useful in health care? A: TDABC provides accurate and actionable View Details
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
useful insights about substantive themes in political science, from regimes and representation, to states and security, to social and economic development. In addition to... View Details
Keywords: Dina Gerdeman
- 2015
- Report
Clusters and Regional Economies: Implications for the Great Lakes - St. Lawrence Region
By: Christian H.M. Ketels
The Great Lakes – St. Lawrence Region, covering eight U.S. states and two Canadian provinces located around the lakes and waterways that have given this region its name, is what economic developers call a 'macro region'. It is an area of intensive economic interaction... View Details
Keywords: Clusters; Regional Policy; Great Lakes; Economic Development; Industry Clusters; Economy; Canada; United States
Ketels, Christian H.M. "Clusters and Regional Economies: Implications for the Great Lakes - St. Lawrence Region." Report, Conference of Great Lakes and St. Lawrence Governors and Premiers, Chicago, IL, August 2015.
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details