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  • All HBS Web  (3,829)
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  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

paper. The Research The researchers studied data from OutsourceCo (a pseudonym), a major provider of outsourced teleradiology services in the United States, with more than 1,400 client sites, mainly hospitals and radiology group... View Details
Keywords: by Paul Guttry; Health
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

case study "When Stars Migrate, Do They Still Perform Like Stars?" looks at the "portability" of performance and the likelihood that some positions may improve or diminish one's prospects for career... View Details
Keywords: by Martha Lagace; Sports
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

and study of the Great American Business Leaders database. The project identified and analyzed the accomplishments of some 860 top executives in the 20th century, and results are now starting to emerge. A portion of the database is free... View Details
Keywords: by Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

commonly reach into their network of contacts for the expertise they need for a given company, she observed. Based on her interviews with around seventy people—VCs, MCs, and entrepreneur teams they were coaching—and several HBS case View Details
Keywords: by Martha Lagace
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

around show business. Q: What are you working on next? A: I just released a new case on fashion magazine Vogue, which I can't wait to teach later this month, and have a few other exciting case View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

How Do Incumbents Fare in the Face of Increased Service Competition?, Campbell, fellow HBS professor Frances X. Frei and doctoral student Ryan W. Buell explore this dance between service levels, customer loyalty, and competitive strategy. The View Details
Keywords: by Julia Hanna
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

2.0" turned up on the online encyclopedia one day—and was recommended for deletion—McAfee and colleague Karim R. Lakhani knew they had the makings of an insightful case study on collaboration and... View Details
Keywords: by Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization). Download the Paper: http://people.hbs.edu/lramarajan/Ramarajan%20et%20al%202010.pdf... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

developed by the company’s marketers and strategists. “They want to react to changing demand and supply conditions,” says study author Alexander J. MacKay, an assistant professor of business administration at Harvard Business School who... View Details
Keywords: by Kristen Senz; Retail
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

that are part of operating in today's world." Envisioning The Future Bartlett describes Transnational Management as being in a constant state of evolution. The most recently added chapter, "The Future of the Transnational," includes a View Details
Keywords: by Julia Hanna
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Charitable Trust did a study of both pension and OPEB shortfalls in the 30 largest cities in the United States. The unfunded pension deficits for these cities amounted to $99 billion, while the unfunded retiree healthcare benefits totaled... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

who has studied how companies make organizational decisions in industries such as health care and education. “They are figuring out how to use the information of managers and combine it with this new technology.” Testing the testers To... View Details
Keywords: by Michael Blanding; Employment
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

with the largest market caps in their industries, underperform in a majority of cases the average stock in their respective sectors over the next one-, three-, five-, and 10-year periods. In fact, "top dogs" enjoy that status,... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

large. Of particular interest to business leaders are a number of case studies of successful BOP business models. The co-editors are all associated with HBS: V. Kasturi (Kash) Rangan and John Quelch are... View Details
Keywords: by Sean Silverthorne
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

effort into a commercial website and app. "They realized that some of the interventions they identified were useful to people, but there was no real mechanism to have them be utilized," says Norton, who along with John wrote a recent HBS View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 09 Jul 2012
  • Research & Ideas

The Unconscious Executive

amount of information. Studying the unconscious mind offers exciting new avenues for research, including creativity, decision making, and sleep. Research by Bos and his colleagues suggests that unconscious thought supports the kind of... View Details
Keywords: by Martha Lagace
  • 06 Jan 2010
  • What Do You Think?

Is a Stringent Climate Change Agreement a Pot of Gold?

to lead the way, forcing other countries to act with or without an agreement? And should countries that will benefit most from the entrepreneurial opportunity, as Bharath Krishnan and Ajay Kumar Gupta implied, help finance others? What do you think? Original Article... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

of Weak Interests By Gunnar Trumbull Empirical studies have consistently shown a capacity to coordinate when the collective interest is both material and evident. One of the early studies to assess the... View Details
Keywords: Re: Gunnar Trumbull
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