Accountable Care Organization - Publications - Faculty & Research

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

components: actionable customer selection criteria (because resources spent on accounts A and B are not available for accounts C, D, and so on); clarity about the buying process for target customers as it... View Details

Keywords: by Kristen Senz

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

Others identified factors accounting for too much focus. Yadeed Lobo said: "I think focus in organizations might have its roots in competitive strategy, intense focus on differentiation or cost... View Details

Keywords: by James Heskett

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Organizations and Human Resources at Université du Québec à Montréal; and Wharton doctoral candidate Serenity Lee. "Sharing information about one’s personal lifestyle and beliefs online with the wrong colleague may expose employees to... View Details

Keywords: by Rachel Kim Raczka

Web

John H. McArthur | About

committee memberships, and consulting posts in business, government, education, and health care organizations around the world. For many years, he served as chair of Boston’s Brigham and Women’s Hospital... View Details

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

managers who earned higher pay didn’t perform better or work longer hours than those who earned less. The researchers found that higher-paid employees worked a similar number of days and hours, and they brought in similar sales revenue to the View Details

Keywords: by Dina Gerdeman

23 Jul 2013
First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve... View Details

Keywords: Anna Secino

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

them on his own project tasks. Moreover, he frequently consulted them for their ideas on the project—ideas that were often implemented. He was a champion for the project, selling it throughout the organization whenever he heard of doubts... View Details

Keywords: by Martha Lagace

01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

before.” “Today’s jobs are expanding in terms of what is expected of people, but the resources people get to do those jobs is not expanding” “In many companies today, people are being held accountable for measures that are much wider than... View Details

Keywords: by Dina Gerdeman

04 Jun 2018
What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

track5 How Does a Board Introduce to the Organization a CEO Fired Elsewhere for Inappropriate Behavior? The question of conditions under which a board might hire a CEO fired elsewhere for inappropriate behavior, the subject of this... View Details

Keywords: by James Heskett

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

start (S) doing," and then asking those same people to hold you accountable for what they included on the list. More honest, no-holds-barred conversations with bosses and direct reports are also part of recovery, he adds. Finally,... View Details

Keywords: by Kim Girard

21 May 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

“Reimaging Capitalism” into practice by helping funds build investing strategies and philosophy around how they evaluate potential investments via a series of ESG ratings. I’m currently organizing a teach-in for the company management to... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

Scenario 1: The Overcapacity M&a A great many mergers and acquisitions occur in industries that have substantial overcapacity; these tend to be older, capital-intensive sectors. Overcapacity accounts for 37% of the M&A deals in... View Details

Keywords: by Joseph L. Bower

04 Oct 2011
First Look

First Look: October 4

from the institutional status quo, namely, (1) changes that diverge from the institutionalized template of role division among organizations and (2) changes that diverge from the institutionalized template of role division among... View Details

Keywords: Sean Silverthorne

Profile

Emily Schlichting

understanding the industry you're regulating. Getting the joint degree is the best way to ensure I am literate on both sides of the health care equation." Incorporating business into her education fits View Details

Keywords: Healthcare/Biotech; Nonprofit/Government/Education

Research Summary

Overview

By: Matthew C. Weinzierl

My academic research centers on uncovering and closing gaps between the theory and reality of tax policy. My main contribution has been to identify and address a mismatch between the goals for taxation typically assumed in theory and the goals the public and... View Details

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

Web

HBS - The year in Review

Negotiation, Organizations & Markets Thomas Graeber Negotiation, Organizations & Markets Jillian Jordan Negotiation, Organizations & Markets James Riley Organizational Behavior... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

accounting scandals, companies have engaged in "earnings games," evidenced by widespread earnings restatements: Over the past five years there have been more than 1,000 restatements, reflecting a lack of board oversight. Many... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

27 Jan 2009
First Look

First Look: January 27, 2009

Alejandro Ruzzier Abstract It is often argued that competition forces managers to make better choices, thus favoring managerial autonomy in decision making. I formalize and challenge this idea. Suppose that managers care about keeping... View Details

Keywords: Martha Lagace

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

lower their expectations when job applicants or students come from low-income neighborhoods. It’s a stigma that’s hard to overcome.” Purpose Built Communities has been addressing that challenge since 2009, when the organization was... View Details

Keywords: Deborah Blagg

Publications