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All HBS Web
(6,065)
- People (32)
- News (2,217)
- Research (2,244)
- Events (15)
- Multimedia (112)
- Faculty Publications (1,111)
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- 02 Oct 2000
- What Do You Think?
What Lies Beyond NAFTA?
economies. The conclusion is that it has created jobs on both sides of the border while sharpening the ability of Mexican companies to compete. The Mexican business community is learning to cope not only with foreign competitors, but also...
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by James Heskett
- July – August 2009
- Article
Restoring American Competitiveness
By: Gary P. Pisano and Willy C. Shih
For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's...
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Competitive Advantage;
Value;
Production;
Innovation and Invention;
Product Development;
Government and Politics;
Social Issues;
Management Practices and Processes;
Investment;
Research and Development;
Job Cuts and Outsourcing;
Competency and Skills;
Service Industry;
United States
Pisano, Gary P., and Willy C. Shih. "Restoring American Competitiveness." Harvard Business Review 87, nos. 7-8 (July–August 2009). (Winner of McKinsey Award. First Place For the best articles published each year in the Harvard Business Review presented by McKinsey & Company.)
- 07 Jun 2016
- Op-Ed
Can Brand Trump Win a Presidency?
rather than be about Trump. A successful brand is owned by its consumers. It delivers benefits that speak to their needs and aspirations. If brand Trump can project convincing superiority on those issues like jobs and national security...
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- 03 Mar 2010
- What Do You Think?
To What Degree Does “Identity” Affect Economic Performance?
experienced little loyalty on the part of their employers, can any longer identify with their organizations and, in a broader sense, their economy? Economist Robert Shiller's response to this question is sobering. He says: "In most civilian fields, View Details
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by Jim Heskett
- 05 Sep 2006
- First Look
First Look: September 5, 2006
sample company invested in marketing, ex ante, at levels close to those that would have maximized returns, observed ex post. Managing Creativity in Small Worlds Authors:Lee Fleming and Matt Marx Periodical:California Management Review 48, no. 4 (summer 2006) Abstract...
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Sean Silverthorne
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
or deflate the people who were working for them. They were trying to do a good job of leading their teams, but lacked an effective model for how to behave. So, I would say sweat the small stuff, not only when you're dealing with your...
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Re: Teresa M. Amabile
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, and growth. For many years, Mobil pursued a...
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by Robert S. Kaplan & David P. Norton
- 01 Apr 2008
- First Look
First Look: April 1, 2008
whose job is growing accounts with a lot of potential and farmers whose job is to maintain strong and broad-based relationships. CRLs must walk a fine line between being close to the client, even considered...
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Martha Lagace
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
app-based ride-hailing, shopping, and food-delivery platforms working more hours to compensate for pandemic-related job losses within their households. As this trend accelerated, Oberholzer-Gee and Katsnelson looked for an opportunity to...
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- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
Wildebeest added: “There is a good case to be made that deficits from loose monetary policy are the actual cause of the ever-widening income disparity in the US and nearly every major economy.” (JohnfrmClevelnd reminded Wildebeest that MMT “includes a federally-funded...
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by James Heskett
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
taking people from unemployment to good jobs (in the case of FocusHope, in partnership with the auto industry). The US community college network, by instituting the kind of co-op program with industry similar to the kind Northeastern...
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- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing...
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- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
between companies and their communities, but also put pressure on the middle class, which were suddenly in competition for jobs with skilled workers around the globe. "And how did our society respond to pressures on the middle...
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by Dina Gerdeman
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
proposed that "the board could tie the CEO's exit package with the grooming of a successor." B.V. Krishnamurthy said that "the ultimate solution may be similar to the job rotation concept of the Japanese companies in their...
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Re: James L. Heskett
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
private sector. Individuals are going to extraordinary lengths to connect with others and to do their jobs better. They're frequently overworked and underpaid. The question is this: Can we as a nation get the systems, structures, and...
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- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut...
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- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
after the country's civil war ended in 2002. Still, Werker says, Angola is one of the world's most poorly run governments, with its ruling power controlling most of its resources. Although Nigeria's oil boom from 1968 to 1976 created many View Details
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by Kim Girard
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at...
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by Sean Silverthorne
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
In 1999, Tom Herman and Kaleil Isaza Tuzman, best friends since childhood, quit their comfortable jobs to start govWorks, with millions of VC dollars to back them up. Their goal was nothing if not grandiose: to use Internet payment...
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by Walter Kuemmerle
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
Vogel was the most hopeful about Japan's ability to recover, but saw it as a tough job for Japan's policymakers. "It is not clear how you combine the best of their old system with the new," he cautioned. "That is still...
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by Hilah Geer