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  • September 2011 (Revised September 2015)
  • Case

Hassina Sherjan

By: Robert G. Eccles, George Serafeim and Pippa Eccles
Hassina Sherjan was born in Afghanistan but grew up and was educated in the United States. A trip to Afghanistan when she was an adult inspired her to move back to her home country with two missions. The first was to educate young women through a non-profit... View Details
Keywords: Environmental Accounting; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Social Entrepreneurship; Leadership; Innovation Leadership; Development Economics; Growth and Development; Problems and Challenges; Retail Industry; Afghanistan; United States
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  • April 2008
  • Case

Chunghwa Telecom Co., Ltd. (A)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
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  • 08 Apr 2013
  • Research & Ideas

How to Demotivate Your Best Employees

to a decrease in plant productivity by 1.4 percent, which added up to a cost of almost $1,500 a month for the plant. "Having your top performers demotivated for all eight hours on the job ended up creating a much bigger productivity hit... View Details
Keywords: by Dina Gerdeman; Service
  • Web

Technology & Innovation - Faculty & Research

projects rather than purely increasing patenting. April 2014 Article Botsourcing and Outsourcing: Robot, British, Chinese, and German Workers Are for Thinking—Not Feeling—Jobs By: Adam Waytz and Michael I. Norton Technological innovations have produced robots capable... View Details
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Online Business Courses & Certifications | HBS Online

bring innovations to market by discovering customer jobs to be done and aligning your business’s resources, processes, and profit formula. 6 weeks, 5 hrs/week Pay by August 28 $1,850 Certificate Design Thinking and Innovation Srikant... View Details
  • May–June 2025
  • Article

What People Get Wrong About Psychological Safety

By: Amy C. Edmondson and Michaela J. Kerrissey
Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details
Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication
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  • 2023
  • Working Paper

Learning to Use: Stack Overflow and Technology Adoption

By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies. Using data from Stack Overflow – one of the most popular Q&A websites worldwide – and implementing an instrumental-variable approach, we find that users whose questions... View Details
Keywords: Technology Adoption; Knowledge Sharing
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  • Article

Human Capital and the Future of Work: Implications for Investors and ESG Integration

By: Sakis Kotsantonis and George Serafeim
Human capital development (HCD) is a key consideration for most companies, but only recently have investors focused on understanding the risks and opportunities related to human capital with the emergence of environmental, social, and governance (ESG) investment... View Details
Keywords: Future Of Work; ESG; Employee Engagement; Employee Compensation; Human Capital; Human Resources; Employees; Compensation and Benefits; Wages
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  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

to get your foot in the door. (c) 2018 Julia B. Austin Leadership One thing often overlooked when considering a new job is the leadership of your prospective company. Serial entrepreneurs will have a very different approach than someone... View Details
Keywords: by Julia B. Austin
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

a decision to assess all board members and the top 200 executives regarding their historical and future ability to effectively perform their jobs while truly acting in accordance with our values. Being true to our vision and values will... View Details
Keywords: by James Heskett; Banking
  • Web

Healthy Outcomes - Managing the Future of Work

absenteeism. Read the report Media Coverage Tips on Going Freelance During the Covid-19 Pandemic Ray A. Smith 31 Jan 2021 | Wall Street Journal Here’s where skilled freelancers can find jobs Kathy Kristof 09 Jan 2021 | Los Angeles Times... View Details
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

our actions and opportunities, at least in the short run. It is our job as directors, managers, and employees to resist the temptation to conform to the pressures of equity and debt markets when those markets do not have the private... View Details
Keywords: by Michael C. Jensen
  • Web

Leadership Fellows

will be given to students on a rolling basis) March 13, 2025: Final student proposal deadline, including organization details and final job description March 24, 2025: Decisions sent to students Recruiting Partners Below is a sample of... View Details
  • Web

HBS - The year in Review

the first campus construction projects completed after the launch of the Advancing Racial Equity plan , the renovation reflects the School’s efforts to partner with minority-owned businesses and bolster job site diversity. Sustainability... View Details
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some... View Details
Keywords: by Carmen Nobel; Health
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

real world events, on that end of the spectrum. Audiences exchange precious time off from long jobs to engage with entertainment. I feel the stories they turn to should inspire them, uplift them, and at least, do what the category name... View Details
Keywords: Robert Bochnak
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

And they may not admit to themselves or others how lonely or mentally exhausting the job is and try to “tough it out,” refusing to seek help from people they trust. As the previous section suggested, finding a confidante and making the... View Details
Keywords: by Michael Blanding
  • Web

Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

programs included the introduction of safety shoes, eye goggles, and guards for heavy machinery. To better understand worker productivity and job satisfaction, Western Electric became increasingly interested in studies from the social,... View Details
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

certain firearms from stores and restrict gun sales. 8. You Don’t Have to Quit Your Job to Find More Meaning in Life Before you give notice and go on a vision quest, consider this: Fulfillment doesn't require big change, says research by... View Details
Keywords: by Danielle Kost