Trust - Publications - Faculty & Research

March 2023
Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal

In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details

Citation

Purchase

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

commons costs. If that’s the case, then one election prediction seems easy to make: Facebook’s ethics problems will linger into 2020—and beyond. [Image: Derick Hudson] Related Reading: Can Mark Zuckerberg Rebuild Trust in Facebook? Why We... View Details

Keywords: by George Riedel

22 Apr 2015
Op-Ed

Reforming Greece: Myths and Truths

trust the government to do the right thing. Distrust, such as exists between Greece and its creditors, brings harsh measures and a tight leash. This is well established in the literature and is related to building 'relational contracts,'... View Details

Keywords: by George Serafeim

Profile

David A. Frankel

through an hourglass.” Finding binary certainty is an unrealistic expectation, Frankel said. “Most of the best decisions I made, I didn’t have binary certainty. It was 51 percent at the most. What underpins those decisions and what is non-negotiable for me are 100... View Details

05 Apr 2018
News

A Philanthropic Eye Reframes African American Abstract Art

firm that provides strategic consulting services for private equity and venture funds. Also a former member of the Obama administration’s Committee on the Arts and Humanities, she serves as a trustee of the Getty Trust and the Art... View Details

Keywords: Jill Radsken

17 Nov 2020
Blog Post

Partners and Families Are an Integral Part of the MBA Experience

had to make sure that they found a doctor they liked and could trust in Boston. While Dylan and his wife Michelle decided to move to Boston months in advance so that she could deliver the baby here and not have to worry about traveling in... View Details

Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

increase the trust that society places on your business. I would also urge you to focus on a core principle of design thinking, which is “and” rather than “or” thinking—in other words, searching expansively for creative and novel... View Details

Web

Winning with Digital Platforms Online Course | HBS Online

Concepts What Is a Platform? Value Creation and Capture Growth Factors Featured Exercise Articulate dynamic pricing’s benefits and drawbacks Define the most important characteristics of economies of scale Determine how platforms build View Details

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

passable strategy should win over an organization relying heavily on rules, procedures, and coloring inside the lines. However, other research emphasizes the importance of engagement based on trust resulting from leaders and employees who... View Details

Keywords: by James Heskett

04 Aug 2006
What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

information, trusting the market to do your job, and understanding the "power of free" combined with money-making services or products. Does the Long Tail represent what some would call a "paradigm shift"? Who will the... View Details

Keywords: by James Heskett

26 Jun 2000
Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

process of testing drugs and bringing them to market. No matter how ingenious a business model may appear, however, all panelists agreed that the trust of patients remains paramount. Patient trust, then, could well emerge as the ultimate... View Details

Keywords: by Martha Lagace; Health

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

companies to disclose material events within four days. Determine whether this is the acceptable benchmark or if disclosure should happen sooner. Technology: Ensure that the modes of communication and supporting technologies are sufficient to maintain the View Details

Keywords: by Hise Gibson and Anita Lynch

Profile

Hiroshi Mikitani

Europe, Latin America and Asia. “Our mission is to be the number one Internet company in the world,” Mikitani said. In a recent post on LinkedIn, Mikitani shared his thoughts on how to become a successful entrepreneur. He offered three pieces of advice:... View Details

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Digital Exhibits | Baker Library

Digital Exhibits All Exhibits From Concept to Product: Meroë Morse and Polaroid’s Culture of Art and Innovation, 1945–1969 Explores the extraordinary career of Meroë Morse—a key contributor to the development of instant photography, View Details

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5.6 MBA Community Standards Annual Report | MBA

Achieving this mission requires an environment of trust and mutual respect, free expression and inquiry, and a commitment to truth, excellence, and lifelong learning. Students, program participants, faculty, staff, and alumni accept these... View Details

01 Sep 2012
News

Curb Your Smartphone Habit

them feel too vulnerable. The list is long. So what makes people change their minds and embrace the process? We developed a process, which is described in the book, but much of it has to do with small units of predictable time off and facilitated check-ins aimed at... View Details

Keywords: Deborah Blagg; smartphones; Colleges, Universities, and Professional Schools; Educational Services; Telecommunications; Information

01 Jan 2003
News

Daniel L. Vasella, M.D.

TO CURRENT STUDENTS "While facts and knowledge are important, interpersonal skills, respect for others, and the ability to establish mutual trust are equally significant-and sometimes more so-as you move ahead in your career. To succeed... View Details

19 Apr 2011
First Look

First Look: April 19

211-044 Magna International, Inc., a Canadian-based automotive parts manufacturer, is considering whether and how to unwind its dual-class ownership structure. A family trust controlled by the founder owns a 0.65% economic interest in the... View Details

Keywords: Sean Silverthorne

12 May 2009
First Look

First Look: May 12, 2009

follow these practices successfully will have a distinct advantage over their shortsighted competitors. When Contracts Destroy Trust Authors:Deepak Malhotra Publication:Harvard Business Review 87, no. 5 (May 2009): 25 Abstract Contracts... View Details

Keywords: Martha Lagace

01 Jun 2022
News

Blissful Thinking

Equation: Want Nothing + Do Anything = Have Everything. A seventh book is set to drop this fall, and an eighth—based on his popular SXSW talk, “Building Trust in Distrustful Times”—is in the works. His 3 Books podcast has been recognized... View Details

Keywords: Dan Morrell; illustration by Dan Winters

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