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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

in the moment.” She suggests Amazon may have been better off pursuing a management concept known as structured empowerment, where a company standardizes operations but allows flexibility for employees to make their own choices in key... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

purpose, and in turn put workers at a greater risk for depression, opioid addiction, and even suicide, Whillans says. “It’s important for managers to realize the psychological threat that workers are facing as they come up against ageism and View Details
Keywords: by Michael Blanding
  • Research Summary

"Creating Competitive Advantage Through Knowledge Management" (with Elie Ofek)

This project explores how the concept of Knowledge Management (KM) is likely to impact competition among professional services firms (e.g. Consultants, Accounting Firms and Advertising Agencies). Assuming that the "KM technology" exhibits economies of scale, first we... View Details
  • July 2021
  • Article

Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

By: Goran Calic and Maryam Ghasemaghaei
Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation
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  • December 2019
  • Article

Invest in Information or Wing It? A Model of Dynamic Pricing with Seller Learning

By: Guofang Huang, Hong Luo and Jing Xia
Pricing idiosyncratic products is often challenging because the seller, ex ante, lacks information about the demand for individual items. This paper develops a model of dynamic pricing for idiosyncratic products that features the optimal stopping structure and a seller... View Details
Keywords: Dynamic Pricing; Idiosyncratic Products; Item-specific Demand; Demand Uncertainty; Active Seller Learning; The Value Of Information; Price; Information; Value; Learning
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  • June 2012
  • Article

A Reexamination of Tunneling and Business Groups: New Data and New Methods

By: Jordan I. Siegel and Prithwiraj Choudhury
One of the most rigorous methodologies in the corporate governance literature uses firms' reactions to industry shocks to characterize the quality of governance. This methodology can produce the wrong answer unless one considers the ways firms compete. Because... View Details
Keywords: Governance; System Shocks; India
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  • February 2005 (Revised June 2006)
  • Case

UAL, 2004: Pulling Out of Bankruptcy

By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer... View Details
Keywords: Bankruptcy; Compensation; Costs; Loans; Reorganization; Cost; Restructuring; Financing and Loans; Insolvency and Bankruptcy; Compensation and Benefits; Air Transportation Industry; United States
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  • November 2002 (Revised November 2006)
  • Case

Tax-Motivated Film Financing at Rexford Studios

By: Mihir A. Desai, Gabriel J. Loeb and Mark Veblen
The head of production for Rexford Studios must analyze the terms and value consequences of an international financing involving a German film fund. The financing involves a sale-leaseback structure where international tax rules give rise to a sizable economic pie that... View Details
Keywords: International Finance; Financing and Loans; Taxation; Cash Flow; Financial Strategy; Financial Management; Competition; Film Entertainment; Entertainment and Recreation Industry; Financial Services Industry; Germany
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  • 2006
  • Working Paper

Future Lock-In: Future Implementation Increases Selection of 'Should' Choices

By: Todd Rogers and Max H. Bazerman
People often experience tension over certain choices (e.g., they should reduce their gas consumption or increase their savings, but they do not want to). Some posit that this tension arises from the competing interests of a deliberative "should" self and... View Details
Keywords: Decision Choices and Conditions; Attitudes; Conflict and Resolution; Cognition and Thinking
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    Maxim Alekseev

    Maxim Alekseev is a doctoral student in Business Economics at Harvard Business School. His research interests include international trade and financial intermediation.

    Before coming to HBS, Maxim received his B.A. summa cum laude in Economics from... View Details

    • 29 Nov 2022
    • Research & Ideas

    Is There a Method to Musk’s Madness on Twitter?

    structure is a bit out of hand and, by any metric, above comparable social media companies. And so, there is definitely an incentive here for them to try to get that in line sooner rather than later. If you compare Meta/Facebook to... View Details
    Keywords: by Christina Pazzanese, Harvard Gazette; Technology
    • Web

    Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

    these, while often easy to measure, do not always correlate with clinical outcomes. Similarly, structural measures, patient experience, and other indicators are often substituted for outcomes. There are several basic principles of outcome... View Details
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    on the United States, killing nearly 3,000 people with four hijacked airliners—and throwing the FBI’s structure and identity into question. Since its founding in 1908, the organization had focused primarily on solving domestic crimes and... View Details
    Keywords: by Carmen Nobel
    • Web

    Business Strategy - Institute For Strategy And Competitiveness

    com pany’s overall success depends on its ability to compete—and more than 90% of competition occurs at the business unit level. Strategic thinking must encompass two areas: the structure and health of an industry, and the company’s... View Details

      Rajiv Lal

      Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

      • Web

      Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

      their time to the condition delivers care. IPUs can involve affiliated staff and integration with partner services Care is ideally co-located in dedicated facilities. A hub and spoke structure connecting multiple or affiliated sites,... View Details

        Brian J. Hall

        Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

        Keywords: accounting industry; consulting; consumer products; executive search; financial services; high technology; investment banking industry; management consulting; private equity (LBO funds); restaurant; sports; venture capital industry

          W. Carl Kester

          Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

          Keywords: asset management; banking; education industry; financial services; investment banking industry; pharmaceuticals; private equity (LBO funds)
          • 24 Oct 2018
          • Sharpening Your Skills

          Startup or Established Company? Which Is Best for You?

          fit. “At our first startup after a series of roles at large enterprise software companies, we tried to force a big company perspective on how we did employee feedback and reviews. We were too structured with this initially and quickly cut... View Details
          Keywords: by Julia B. Austin