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  • All HBS Web  (2,873)
    • People  (2)
    • News  (403)
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← Page 94 of 2,873 Results →
  • September 1999 (Revised September 1999)
  • Case

Convergys Corporation

By: Stephen P. Bradley and Kelley Porter
Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For... View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Growth and Development Strategy; Management Practices and Processes; Service Delivery; Service Operations; Strategy; Competitive Strategy; Corporate Strategy; Information Industry; Service Industry
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Bradley, Stephen P., and Kelley Porter. "Convergys Corporation." Harvard Business School Case 700-042, September 1999. (Revised September 1999.)
  • 2009
  • Working Paper

Walking the Talk in Multiparty Bargaining: An Experimental Investigation

By: Kathleen L. McGinn, Katherine L Milkman and Markus Noth
We study the framing effects of communication in multiparty bargaining. Communication has been shown to be more truthful and revealing than predicted in equilibrium. Because talk is preference-revealing, it may effectively frame bargaining around a logic of fairness or... View Details
Keywords: Equality and Inequality; Competition; Negotiation Process; Negotiation Types; Fairness; Interpersonal Communication; Game Theory; Cooperation
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McGinn, Kathleen L., Katherine L Milkman, and Markus Noth. "Walking the Talk in Multiparty Bargaining: An Experimental Investigation." Harvard Business School Working Paper, No. 10-039, November 2009.
  • Web

Online Creating Brand Value Course | HBS Online

(strategies & tactics) to enhance it. Thank you so much for this learning experience. Constantinos Sdrolian Create, nurture, and manage your organization or client’s brand strategy and value. This course has been very informative and has... View Details
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

discovered these negative results, some firms might have thrown in the towel and moved on to other projects. But Pfizer's scientists picked up on—and decided to pursue—what they thought might be an interesting side effect. That side effect led the View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • January 2012 (Revised March 2013)
  • Case

Ctrip: Scientifically Managing Travel Services

By: David A. Garvin and Nancy Hua Dai
Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure... View Details
Keywords: Scientific Management; Data-driven Management; Management; Expansion; Business Growth and Maturation; Market Entry and Exit; Mathematical Methods; Business Processes; Information Management; Travel Industry; China
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Garvin, David A., and Nancy Hua Dai. "Ctrip: Scientifically Managing Travel Services." Harvard Business School Case 312-092, January 2012. (Revised March 2013.)
  • August 2005 (Revised October 2005)
  • Case

Bill Belichick and the New England Patriots (A)

By: John R. Wells and Travis Haglock
What happens when an MBA buys a football team and hires a bunch of MBAs and a coach with an economics degree to run it? In this case, a historic three Super Bowls in five years. The end run Bob Kraft (HBS '65) used to acquire the New England Patriots. Why Kraft ignored... View Details
Keywords: Strategy; Management Style; Motivation and Incentives; Leading Change; Management Practices and Processes; Leadership Style; Sports; Management Teams; Sports Industry; United States
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Wells, John R., and Travis Haglock. "Bill Belichick and the New England Patriots (A)." Harvard Business School Case 706-413, August 2005. (Revised October 2005.)
  • January 1998 (Revised May 1999)
  • Case

General Scanning, Inc. (A)

By: H. Kent Bowen, Sean McClenaghan and Charles Tillen
General Scanning, Inc. was founded by Jean Montagu and Pierre Brosens, two MIT mechanical engineers with an interest in developing innovative products based on the early application of lasers. They invented proprietary technology for laser beam positioning and scanning... View Details
Keywords: Transition; Entrepreneurship; Management Practices and Processes; Product Development; Strategic Planning; Research and Development; Risk and Uncertainty; Commercialization; Manufacturing Industry
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Bowen, H. Kent, Sean McClenaghan, and Charles Tillen. "General Scanning, Inc. (A)." Harvard Business School Case 698-036, January 1998. (Revised May 1999.)
  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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Shah, Shashank. "Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study." Journal of Human Values 20, no. 2 (October 2014): 129–151.
  • 13 May 2013
  • Blog Post

Alumni: Where are they now? Featuring Aaron…

full-time in a high pressure career), I am helping to build a comprehensive talent acquisition strategy for the Asia Pacific region of a major multi-national company. It’s big and complex, and the hiring volumes are daunting, but the... View Details
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

emerged that explicitly links leadership and identity. Research and theorizing on leadership development have yet to specify the processes that account for identity transformations in role transitions. This paper proposes a new,... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

implementing a "forcing function" into the operating room process that keeps patients out of the OR until they've received antibiotics, thus reducing surgical site infections. For another project, she selects the hospital's... View Details
Keywords: by Julia Hanna; Health
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

display promotions away from smaller revenue brands and toward larger ones following periods of poor financial performance, indicating the behavior is being driven by parties higher in the firm than the brand managers. Download the paper:... View Details
Keywords: Martha Lagace
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will... View Details
Keywords: by Michael E. Porter; Health
  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

historically putting off building a robust platform in order to meet short-term customer needs), process debt (taking shortcuts for the sake of expediency to get things done without stopping to make core business View Details
Keywords: by Jeffrey Bussgang
  • 11 Jun 2020
  • Blog Post

Know Your Audience - Recruiting HBS Students for Venture Capital

prior finance experience, they bring a combined 14 years of Career & Professional Development expertise, helping firms develop their HBS recruiting strategy and connect with students. A Vested Interest in Venture Capital HBS students... View Details
Keywords: Venture Capital / Private Equity
  • 03 Aug 2020
  • News

A Clean Start

other chemicals) from carbon dioxide. His goal was to demonstrate—through research, discovery, and good business—a new way forward in reducing CO2 emissions. The first step was to lay out the photosynthesis process in black and white on a... View Details
Keywords: Maureen Harmon
  • 10 Jun 2014
  • First Look

First Look: June 10

arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G.... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2009
  • News

Faculty Books

essential relationship, including strategies for determining how your boss prefers to process information and make decisions, tips for communicating mutual expectations, and tactics for negotiating... View Details
Keywords: Telecommunications; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2000
  • News

Books

leap from theory to practice. This book offers specific tools for implementing time-tested programs and processes in your company now -- without overhauling your strategy or turning the entire organization... View Details
  • 29 Jul 2021
  • News

A Clean Start

photosynthesis, has figured out how to convert carbon dioxide and water into all types of things, from wood and fibers to fruits and grains,” he says. It’s a process that’s worked for 3.5 billion years. “We need to look at CO2 as a... View Details
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