Filter Results:
(3,092)
Show Results For
- All HBS Web
(3,092)
- News (588)
- Research (2,061)
- Events (25)
- Multimedia (27)
- Faculty Publications (1,166)
Show Results For
- All HBS Web
(3,092)
- News (588)
- Research (2,061)
- Events (25)
- Multimedia (27)
- Faculty Publications (1,166)
- 14 Apr 2015
- First Look
First Look: April 14
considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's... View Details
Keywords: Sean Silverthorne
- 01 Oct 2021
- Blog Post
Video Blog: My Experience in the Joint MS/MBA Engineering Sciences Program
View Video TRANSCRIPT Kaelyn Griffin: Hi, my name is Kaelyn Griffin and I'm a second-year MS/MBA student here at Harvard Business School. In this video, I wanted to talk a bit more about how I view the MS/MBA Program and why I decided to apply to it. I actually applied... View Details
- Web
Negotiation - Course Catalog
(often-overlooked) value-creating potential in different situations; Design and execute agreements that unlock maximum value on a sustainable basis; End up with an appropriate share of the value that is negotiated; Understand the vital role of ethics in negotiation,... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you... View Details
- 01 Mar 2016
- News
Faculty Q&A: Price Check
relatively low investment when they go beyond the common approaches of determining price based on intuition, competition, or a standard cost-plus-markup formula. How does this connect with your research on dynamic pricing? Many retailers... View Details
- 12 Apr 2011
- News
Twelve Global Finalists Compete at HBS
Consulta uses production line best practices to deliver fast, reliable, affordable and standardized medical appointments to low income families that are uninsured and underserved by the public system, in the poorest districts of Brazil’s... View Details
Keywords: Multiple alumni
- 01 Jun 2010
- News
Get Well Soon
takeaway for students is the power of transparency as a mechanism for change,” says Tucker. “Another is the motivational value of benchmarking themselves to an internal standard of zero accidents instead of rationalizing poor perfor-mance... View Details
- Web
1.20 Joint Degree Programs | MBA
procedures that govern academic and student life at both Harvard Business School and the second Harvard graduate school in which they are enrolled. If a community standards concern arises involving a student who is simultaneously pursuing... View Details
- 25 Aug 2021
- News
Reimagining Chicago’s Schools
Back in 2011, when Melissa Zaikos (MBA 2000) first began digging deeply into the standardized test scores of the Chicago Public Schools system, she saw that elementary schools seemed to be getting better in the Chicago area. But once... View Details
- 01 Dec 2003
- News
Alumni Luminaries Discuss Careers, Values with HBS Students
was evident in the questions put to a panel composed of this year's winners of the School’s highest honor, the Alumni Achievement Award. These distinguished graduates were selected for their contributions to their companies and communities as well as their high View Details
- 21 Aug 2008
- News
Stylin’ at Gallatin
percent of the discarded materials were recycled in some way. Three thousands bricks were reused in the renovation. Gallatin is the second residence hall and fifth building on the HBS campus to achieve LEED certification for construction that meets sustainability View Details
- 11 Mar 2008
- First Look
First Look: March 11, 2008
between customized and standardized approaches to care and challenges students to examine their preconceived notions of the social role of a health care delivery organization. Dr. Heidi Behforouz, PACT's director, must decide whether a... View Details
Keywords: Martha Lagace
- 29 May 2001
- Research & Ideas
Howard Stevenson on the Lessons of the Internet Era
something," and identify ways to change the business. Also on the technology front, Stevenson urged companies to consider using hosting services and application service providers to manage non-mission-critical applications, and to emphasize View Details
Keywords: by Sean Silverthorne
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
central role in a variety of corporate settings ranging from strategy and marketing to finance and human resources. Behavioral economics provides frameworks for knowing where and how to augment standard economic analyses with more... View Details
Keywords: by Dina Gerdeman
- 06 May 2025
- Blog Post
The Incredible Land of Ice and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet
market. One key advantage of engineered carbon removal solutions like theirs is that these solutions are easier to monitor and verify, resulting in high-quality credits. Climeworks’ credits are certified by Puro.earth, using the Puro View Details
- 01 Sep 2008
- News
Letters to the Editor
from the wisdom and experience of the General, imparted by him through frequent contact and regular visits. Deryck Tweedley (MBA ’58) Dar es Salaam, Tanzania Doriot Taught Standards of Behavior Your article on Professor Doriot brought... View Details
- 18 Apr 2018
- First Look
First Look at New Research and Ideas, April 18, 2018
beliefs. However, introducing some specificity and clarity to the standards of assessment (Experiment 1) or to the trait’s definition (Experiments 2 and 3) reduces or eliminates this bias in judgment. We find stronger support for a... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- News
Harvard Center Shanghai Names New Executive Director
Taiwan and Hong Kong at Citibank, American Express, and Standard Chartered Bank. Fluent in Mandarin, he was one of the first Americans to teach at Peking University after the resumption of diplomatic relations between China and the United... View Details
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
Airlines' daily operations meetings and multiple voicemail updates, or the North Carolina women's soccer team. With many facts on the table and many communication channels open, denial is difficult if not impossible. Communicating expectations clearly. Constantly... View Details
Keywords: by Rosabeth Moss Kanter
Henry Ford
cars per day. Ford was the first auto manufacturer to focus on a single model with a standardized chassis made of interchangeable parts. Ford became a national celebrity when, in 1914, he announced a basic wage of $5 per day for an 8-hour... View Details
Keywords: Automotive & Aerospace