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  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

manage Internet services. Seek external licenses. Through external licensing, projects that aren't being used internally might unlock additional revenues on the outside. Procter & Gamble follows this path as part View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

perspectives so students can understand everything that's happening. One of those cases was actually on financial fraud at Bausch & Lomb, a fraud uncovered by the press in a lot View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

minutes. Consider regular dance breaks during the day. Meditation An overriding theme in our CEOs’ responses was the necessity of responding, not reacting, to crises. They frequently mentioned the need to avoid the flight-or-fight... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

Law”—that everything can look like a failure in the middle—and don’t make it a self-fulfilling prophecy by getting bogged down in crisis details. Think about impact beyond the crisis and have a stockpile of... View Details
Keywords: by Danielle Kost
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

Struggle is an experience we instinctively avoid, looking for any way to minimize the hard work and pain involved in getting what we want. And yet—nearly every book we read and movie we watch involves someone struggling mightily to achieve their ends. Like them, we... View Details
Keywords: by Michael Blanding
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

organic compounds are excellent proxies for overall system performance. These take the pulse of your workspaces just as a doctor would record your physical pulse, offering a quick and continuous check that View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

everything I believe in. Either they work or not. That is the job of being chief executive. Fortunately, they did work." She was quick to point out, however, that the approach depended on high-quality... View Details
Keywords: by Martha Lagace
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

McElheran explains. "He is on top of everything in that organization. He knows all the people. He oversees their training. He looks at the software every day. He runs experiments. He customized all the... View Details
Keywords: by Maggie Starvish
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Your patient health care data is most likely scattered throughout the medical universe, in everything from notes scribbled by various doctors to test results resting in far-flung computer systems. So when medical professionals need to... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 20 Nov 2000
  • Research & Ideas

Moving from Supply Chains to Supply Networks

we will get into the coordination and control of the supply chain. To help explain what coordination means, we position the supply chain manager as the conductor of the orchestra who must bring View Details
Keywords: by Staff
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

penniless orphan from St. Croix. Between 1781 and 1789, Hamilton immerses himself in everything he can read about public finance, because he knows that the current system of government in the independent... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

for public servants already trying to solve these problems. Don’t show up assuming you know everything about the problem and why it hasn’t been fixed. We absolutely want to bring outsiders in. We also want to bring the insiders out View Details
Keywords: by Martha Lagace
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

The COVID-19 pandemic continues to rock the workplace with no end in sight, leaving business leaders to struggle with a wide variety of challenges, including keeping staff members happily engaged—and employed. To make sense View Details
Keywords: by Dina Gerdeman
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

offered in the lounges—showers, spa, Internet connection, appetizing free food and drinks, along with the opportunity to rest during a layover—is exceptional value to members. There is even a higher class of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
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