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  • All HBS Web  (3,714)
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

likely to be overlooked for top assignments and promotions. As partners and friends, we are checked out and unhappy. Rebels—those who practice “positive deviance” at work—are harder to manage, but they are good for the bottom line: their... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

merger between Aetna and Humana, two of the largest health insurers in the United States. The 838,000 consumers who were insured by Aetna exchange plans in 2016 will be forced to select other public exchange plans or purchase individual... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 08 Apr 2014
  • First Look

First Look: April 8

exhibit less support for government-led redistribution and greater acceptance of wage inequality (e.g., United States versus Western Europe). If individual nations evolve along this pattern, a vicious cycle could form with reduced social... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

alternative could be joint partnerships in which banks fund the small businesses they wish to, and direct those that they are unable to fund to a vetted third-party fintech partner. While this is practice has become the law in the View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
  • 24 May 2011
  • First Look

First Look: May 24

consistent with these ideas, some policy practice and much of the academic criticism of policies inspired by Porter's cluster work have taken a different direction, looking instead into ways of creating clusters. The fifth section... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing exemplars from around the world,... View Details
Keywords: Martha Lagace
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

wealth-based discrimination in employee-customer relations and that envy toward wealthy customers and empathy toward those of similar economic status drive much of this illegal behavior. Implications for both theory and practice are... View Details
Keywords: Sean Silverthorne
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

a long time to build up a culture of integrity for any inspection service,” Quelch says. Plus in China, some suspect that foreign brands are at times unfairly targeted, accused of food safety violations that may be fabricated or... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

employees, rather than doing what's necessary to rehabilitate the business." According to Gilson, this provides compelling evidence that "US bankruptcy laws and restructuring practices have played a critical role in driving the... View Details
Keywords: by Kim Girard; Financial Services
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Millions of Americans, from hourly retail staffers to corporate vice presidents, wrestle with the demands of work while parenting young children, caring for a sick spouse or aging parent—or both. That juggling act is made even tougher by rigid View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 03 Nov 2015
  • First Look

November 3, 2015

integral component of management control systems and play a significant role in achieving desirable performance outcomes. We focus on a key environmental performance objective—reduction of carbon emissions—as a setting in which to examine... View Details
Keywords: Sean Silverthorne
  • December 2010
  • Article

Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry

By: Christopher Marquis and Zhi Huang
This study focuses on the imprinting of institutional environments, particularly how founding institutions impact intra-organizational capabilities and how such imprints may have different external manifestations in subsequent historical eras. We introduce the concept... View Details
Keywords: Mergers and Acquisitions; Commercial Banking; Organizations; Theory; Policy; Government and Politics; Management Practices and Processes; Strategy; Competency and Skills; United States
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Marquis, Christopher, and Zhi Huang. "Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry." Academy of Management Journal 53, no. 6 (December 2010): 1441–1473.
  • February 2010
  • Teaching Note

The Cleveland Clinic: Growth Strategy 2008 (TN)

By: Michael E. Porter, Elizabeth O. Teisberg, Jennifer F Baron and Carolyn Daly
Teaching Note for 709473. View Details
Keywords: Health Care and Treatment; Value; Restructuring; Groups and Teams; System; Transformation; Expansion; Integration; Alignment; Goals and Objectives; Leading Change; Customer Focus and Relationships; Health Industry; Cleveland; United States; Abu Dhabi; Canada
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Porter, Michael E., Elizabeth O. Teisberg, Jennifer F Baron, and Carolyn Daly. "The Cleveland Clinic: Growth Strategy 2008 (TN)." Harvard Business School Teaching Note 710-466, February 2010.
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

small—even integrated into the side of existing structures, improving convenience while further reducing construction costs. Because service is on demand, passengers need not wait for a vehicle to arrive, and changing lines would be a... View Details
Keywords: by Martha Lagace; Transportation
  • 07 Aug 2015
  • Research & Ideas

Obama’s Clean Power Plan: Can Nuclear Power Beat the Global Threat of Coal?

This week, President Obama and the Environmental Protection Agency released the final version of the Clean Power Plan, a major set of rules and incentives aimed at reducing greenhouse gas emissions from America's power plants. The plan requires each state to meet a... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

structures, we adopt a process perspective and find that integration was achieved despite an incentive structure that did not support it. By drawing a distinction between the incentive landscape and the planning process, we identify... View Details
Keywords: Martha Lagace
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

virtual shopping carts. Another fake: claim credit (and commissions) where none is due. Hogan was charged by eBay of collecting millions of dollars in commissions on purchases he did not generate. How can marketers protect themselves from these shady View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55048 From Immigrants to Americans: Race and Assimilation During the Great Migration By: Fouka, Vasiliki, Soumyajit Mazumder, and Marco Tabellini Abstract—How does the appearance of a new out-group affect the economic,... View Details
Keywords: Dina Gerdeman
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

courses were general and descriptive ("Economic Resources of the United States," "Railroad Organization and Finance") and taught primarily through lectures from the economist's point of view. The situation remained... View Details
Keywords: by David A. Garvin
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

that "fundamental to trust is integrity so I would build the foundation on integrity." Other favorites included "the extent to which I feel my manager or my organization is being real with me ( doing what it says on the... View Details
Keywords: by James Heskett
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