Publications

January 1999 (Revised December 2020)
Case

The U.S. Banking Panic of 1933 and Federal Deposit Insurance

By: Julio J. Rotemberg and Sabina M. Ciminero

After highlighting some key developments in the banking history of the United States, the case illustrates the Banking Panic of 1933 and the way in which Franklin D. Roosevelt dealt with it at the beginning of his presidency. Describes the main components of banking... View Details

Keywords: Government Legislation; Insurance; Crisis Management; Financial Crisis; Banks and Banking; History; Business and Government Relations; Banking Industry; United States

09 Mar 2021
News

Bridging the Gap

yet, the crisis has shed light on areas where business leaders can make an important difference, such as supporting schools and programs that enable students to gain skills and talents for productive employment and create a foundation for... View Details

Student-Profile

Yueran Ma

market, which had a big impact on many people’s lives. Then the global financial crisis struck when I was in high school. I felt deeply that finance is hugely important to the efficiency and well-being of a society, and I really wanted to... View Details

11 Nov 2008
Conference Presentation

A Design-Centric View of the Economy (and the Financial Crisis)

By: Carliss Y. Baldwin

Keywords: Design; Economics; Financial Crisis

June 2002 (Revised October 2002)
Background Note

Argentina: Data Supplement, 1990-2002

By: Huw Pill and Ingrid Vogel

Provides basic macroeconomic data for Argentina for the period 1990 through 2002. Covers the period from the adoption of Argentina's currency board to its ultimate demise and beyond. View Details

Keywords: Financial Crisis; Macroeconomics; Argentina

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17 Jun 2020
News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

intermittent fasting—but for your brain.” Citing a recent study linking the COVID-19 crisis to exacerbated mental health issues in Canada, Boris Tsimerinov (PLDA16, 2017), says “cultivating calm is important at a personal and organization... View Details

Keywords: Margie Kelley

18 Oct 2021
Blog Post

Embracing Activism for Social Change

behavioral health professionals in situations where their expertise would make a critical difference in resolving crisis situations, or even preventing them in the first place,” explains 2020–2021 HBS Leadership Fellow Sarika Mendu (MBA... View Details

01 Sep 2009
News

Faculty Research Online

Survive — Thrive: Leading Innovation in Good Times and Bad Cost cutting and restructuring are just the first steps in coping with the current global financial crisis and defining how business will be conducted in the future. In this... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

01 Jun 2024
News

Outside Voices

In just 15 years, Greece managed to seesaw from one economic extreme to the other, from almost breaking the eurozone at the depth of its debt crisis to becoming one of the fastest growing economies in Europe in 2023, according to the IMF. Now wages are rebounding,... View Details

Keywords: Jen McFarland Flint; illustration by Pete Ryan; immigration; repatriation; innovation; public policy; Greece

2012
Book

Harder Than I Thought: Adventures of a Twenty-First Century Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell

Being a great leader today is much harder than you think—meet Jim Barton. He's a newly minted CEO, rising leader of a firm in transition, and manager of massive complexity—thanks to our incredibly networked and increasingly unpredictable world of business. What if you... View Details

Keywords: Leadership; Complexity; Crisis Management; Problems and Challenges; Volatility

January 2013
Supplement

The Great East Japan Earthquake (C): Ishinomaki Kouwan Hospital's Response

By: Hirotaka Takeuchi, Yukiko Sakai, Rebecca Agonafir, Peter Cholewinski, Allison Kean and Emily Kloeblen

On the evening of March 11, 2011, Mayama Fumihiro, the Managing Director of Ishinomaki Kouwan Hospital knew that it would be a long, cold night. The 103 staff members and 162 patients and families were huddled on the top two floors of the four-story hospital, where... View Details

Keywords: East Japan; Earthquake; Ishinomaki Kouwan Hospital; Natural Disasters; Crisis Management; Health Care and Treatment; Health Industry; Japan

April 2004 (Revised May 2005)
Case

Telecomunicacoes de Sao Paulo SA (Telesp)

By: Lynda M. Applegate, Elizabeth Collins and Ricardo Reisen de Pinho

Set in Brazil during the period of telecommunication's privatization, CEO Manoel Amorim must define a sustainable strategy and build capabilities in his organization. View Details

Keywords: Strategic Planning; Emerging Markets; Privatization; Financial Crisis; Telecommunications Industry; Brazil

May–June 2021
Article

Case Study: What Role Should a Company Play in a National Crisis?

By: Christopher J. Malloy

The article presents a fictionalized case study asking what type of role should a company play in a national crisis, specifically a tsunami hitting Indonesia, similar to the 2004 Indian Ocean tsunami. Topics include how disasters can impact family-owned companies, the... View Details

Keywords: Emergency Preparedness; Disaster Relief; Natural Disasters; Crisis Management

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2014
Article

Why Was Boston Strong?: Law Enforcement Lessons from the Boston Marathon Bombing

By: Dutch Leonard, Christine M. Cole and Arnold M. Howitt

On April 15, 2013, at 2:49 pm, an improvised explosive device (IED) detonated near the finish line of the Boston Marathon. Three people died, and more than 260 others needed hospital care, many having lost limbs or suffered horrific wounds. Those explosions began about... View Details

Keywords: Boston Marathon Bombing; Disaster Response; Emergency Management; Crisis Management; Law Enforcement

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February 2012 (Revised April 2012)
Case

Delhi Metro Rail Corporation

By: V.G. Narayanan and Saloni Chaturvedi

Keywords: Leadership; Projects; Management; Crisis Management; Public Administration Industry; India

October 1989
Case

Federal Express: The Money Back Guarantee (A)

Discusses a large overnight express company, which guarantees its service, and which has created a major headache for one of its customers. The problem exposes deficiencies in its service and in the guarantee it has advertised heavily. A formal complaint is made to the... View Details

Keywords: Service Delivery; Crisis Management; Service Industry; Shipping Industry