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  • 18 May 2010
  • First Look

First Look: May 18

food production by 2030. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510025-PDF-ENG Life Journey Profile: Amee Chande Bhaskar Chakravorti and Shirley M. SpenceHarvard Business School Case 810-110 Examine the life journey of... View Details
Keywords: Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

innovation with more recent work on open innovation. These fundamentally different and inconsistent innovation logics are associated with contrasting organizational boundaries and organizational designs. We suggest that when critical... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

restaurants to engage in review fraud. We then turn our attention to negative review fraud and find that increased competition by similar restaurants is the driving force behind it. Download working paper:... View Details
Keywords: Anna Secino
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a good blue-collar job was with a... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

who need them, especially among vulnerable populations. Racial inequities, laid bare by the pandemic, and social unrest provoked by recent police killings have escalated tensions. In the course of writing... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • Research Summary

Overview

By: Kris Johnson Ferreira
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details
Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry
  • November 2017
  • Supplement

Loss Prevention at Mac's Convenience Stores (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull
Supplement to HBS No. 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac’s Convenience Stores, implemented between 2007 and 2017. View Details
Keywords: Public Relations; Community Relations; Change Management; Leading Change; Training; Knowledge Dissemination; Working Conditions; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada
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  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

collaboration by making information available when and where it's needed. They routinely capture data on processes to discover how work really happens. Finally, they study these data in an effort to find... View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

Competitive advantage. Corporate strategy. The competitive advantage of nations. All over the world these terms quickly bring to mind the groundbreaking work of HBS professor Michael Porter, whose two... View Details
Keywords: Re: Michael E. Porter
  • 04 Aug 2009
  • First Look

First Look: August 4

games with complete information. Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work Authors:Jennifer Kish Gephart, James R. Detert, Linda K. Trevino, and Amy C. Edmondson... View Details
Keywords: Martha Lagace
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

clones. The Approach—the Paths Of Learning My basic purpose in this volume is to carry out the fundamental task of the historian: to record where, when, how, and by whom technical knowledge was... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

imitate: The core-competency perspective focused attention on the importance of knowledge creation and building learning processes for competitive advantage. 2 But this approach, too, faced limits as companies recognized that their people... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 13 Jul 2010
  • First Look

First Look: July 13

Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/vision-statement-mapping-the-social-internet/ar/1   Working PapersForeign Entry and the Mexican Banking... View Details
Keywords: Martha Lagace
  • January 2008 (Revised May 2011)
  • Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman
In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details
Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry
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  • November 2008
  • Supplement

Differences at Work: Sameer (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Sameer (B) HBS Case No. 9-609-054, Sameer leaves the firm at the summer's end without confronting his employer about the jokes and wondering whether he made the right choice. Later Sameer's former employer calls him to apologize for their... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Resignation and Termination; Working Conditions; Opportunities; Behavior
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  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

must work together to accomplish challenging goals, psychological safety will facilitate their ability to overcome barriers to communication created by their differences. Although psychological safety may be... View Details
Keywords: Martha Lagace
  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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  • 06 Dec 2010
  • Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I... View Details
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Experiment of On-the-job Learning of Knowledge Production by Local Workers Reporting to Return Migrants By: Choudhury, Prithwiraj Abstract—I study whether return migrants facilitate View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

effect of variation in experience on performance. The problem is that variation in experience improves a team's information processing capacity and knowledge base but also creates coordination challenges. We hypothesize that team... View Details
Keywords: Martha Lagace

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