Trust - Publications - Faculty & Research

03 May 2021
What Do You Think?

Where Does CEO Activism Go From Here?

made it clear that “we believe broad participation and trust in the election process are vital to its integrity.” Some of the signatories were recruited in a Zoom meeting of more than 100 CEOs organized by Jeffrey Sonnenfeld, a professor... View Details

Keywords: by James Heskett

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

facing down the pressures of investors and Wall Street analysts. As Gaurav Goel puts it, "Steve's successors would need courage and confidence to do things differently." In particular, there will be a critical period until the new leadership establishes the... View Details

Keywords: by James Heskett; Computer

07 Mar 2005
What Do You Think?

Should Business Management Be Regarded as a Profession?

conform to the strictures and codes of ethics similar to those characteristic of medicine, law, and the clergy? These are two of the questions posed in a provocative article reprinted from a new book, Restoring Trust in American Business,... View Details

Keywords: by James Heskett

01 Apr 1996
News

Stasis and Turmoil: HBS Research for the Real World

"That is a big mistake." Predictability allows everyone to know what the rules are, establishing an atmosphere of trust so that people can work together productively in an organization, Stevenson argues. Companies can provide more stable... View Details

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

commons costs. If that’s the case, then one election prediction seems easy to make: Facebook’s ethics problems will linger into 2020—and beyond. [Image: Derick Hudson] Related Reading: Can Mark Zuckerberg Rebuild Trust in Facebook? Why We... View Details

Keywords: by George Riedel

22 Apr 2015
Op-Ed

Reforming Greece: Myths and Truths

trust the government to do the right thing. Distrust, such as exists between Greece and its creditors, brings harsh measures and a tight leash. This is well established in the literature and is related to building 'relational contracts,'... View Details

Keywords: by George Serafeim

Profile

David A. Frankel

through an hourglass.” Finding binary certainty is an unrealistic expectation, Frankel said. “Most of the best decisions I made, I didn’t have binary certainty. It was 51 percent at the most. What underpins those decisions and what is non-negotiable for me are 100... View Details

05 Apr 2018
News

A Philanthropic Eye Reframes African American Abstract Art

firm that provides strategic consulting services for private equity and venture funds. Also a former member of the Obama administration’s Committee on the Arts and Humanities, she serves as a trustee of the Getty Trust and the Art... View Details

Keywords: Jill Radsken

24 Sep 2013
First Look

First Look: September 24

portfolios. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45597 August 2013 Social Psychological & Personality Science I'm Sorry About the Rain! Superfluous Apologies Demonstrate Empathic Concern and Increase Trust... View Details

Keywords: Sean Silverthorne

18 Feb 2021
Blog Post

SIPs in 2021

absence. She built trust with us early on and we were able to go so much deeper as a result.” Startup Bootcamp Over at Startup Bootcamp, which in 2017 pioneered the concept of short January courses (SIPs), organizers Allison Mnookin,... View Details

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details

Keywords: by Michael Blanding

25 May 2016
Research & Ideas

How Consumers and Businesses are Reshaping Public Health

in terms of improved patient outcomes. Related Reading: Can Consumers be Trusted with Their Own Health Care? How Should We Pay for Health Care? Is Health Care Making You Better—or Dead? View Details

Keywords: by John A. Quelch; Health

07 Sep 2010
Research & Ideas

Mindful Leadership: When East Meets West

enable students to develop greater awareness of themselves, their motivations, and their strengths and shortcomings. This process is most effective when real-world experiences can be reflected upon to deepen self-understanding in a supportive and View Details

Keywords: by Sean Silverthorne

Web

How to Communicate your Organizations’ People-Centered Values - Recruiting

in bringing in external facilitators can build a higher degree of trust with employees. Communicating with Candidates at HBS HBS Recruiting Partners are encouraged to utilize Eliason’s recommendations and include diversity and inclusion... View Details

18 May 2017
News

Pioneer Spirit

rehabilitation projects have won numerous state and local awards and two have received a total of five national awards, including two from the National Trust for Historic Preservation. Freeman believes he knows why his “I’ll give that a... View Details

Keywords: Constantine von Hoffman

01 Jun 2003
News

Student Conferences, at a Glance

Trust your instincts. “Make sure you can raise your hand and say, ‘Something doesn’t look right.’ ” Venture Capital & Private Equity Conference February 1, 2003 Sponsor: HBS Venture Capital & Private Equity Club Keynote speakers: Timothy... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

20 Sep 2021
Blog Post

Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.

friends, and mentors who have helped him to build his career. Professors Anita Elberse and Joshua Margolis were Laitsas’ professors in the classroom and have become trusted advisors. HBS alum and fellow basketball player, Dan Sunwoo (MBA... View Details

03 Dec 2012
HBS Case

HBS Cases: Against the Grain

weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details

Keywords: by Martha Lagace; Food & Beverage

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

and exploring their dark sides can be a healing experience. In learning about crucibles others have faced, you realize you are not alone in facing great challenges. Intimate sharing builds trust among group members and leads to higher... View Details

Keywords: by Bill George

12 Dec 2006
First Look

First Look: December 12, 2006

accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money, opportunity, credibility, and... View Details

Keywords: Martha Lagace

Publications