Publications

January 2021
Case

Aster DM Healthcare: Budgeting for a Crisis

By: V.G. Narayanan and Amy Klopfenstein

In April 2020, Alisha Moopen, Deputy Managing Director of Aster DM Healthcare, a network of clinics, hospitals, and pharmacies in the Middle East and India, must create her company’s budget for the 2021 fiscal year in light of the onset of Covid-19. The pandemic had... View Details

Keywords: Decision Making; Decisions; Forecasting and Prediction; Judgments; Decision Choices and Conditions; Cost vs Benefits; Budgets and Budgeting; Health Pandemics; Health Industry; Asia; India; United Arab Emirates; Dubai

February 2018 (Revised December 2020)
Case

People Analytics at Teach For America (A)

By: Jeffrey T. Polzer and Julia Kelley

As of mid-2016, national nonprofit Teach For America (TFA) had struggled with three consecutive years of declining application totals, and senior management was re-examining the organization's strategy, including recruitment and selection. A few months earlier, former... View Details

Keywords: Recruitment; Selection and Staffing; Analysis; Forecasting and Prediction

November 2017 (Revised July 2018)
Case

Royal Philips: Designing Toward Profound Change

By: Srikant M. Datar, Rajiv Lal and Caitlin N. Bowler

This case explores Royal Philips CEO Frans van Houten's bold use of design research to inform a critical strategic decision: Should Philips leave its storied lighting business behind in favor of complete focus on health technology and consumer lifestyle products?... View Details

Keywords: Design Research; Health Technology; Innovation; Design; Research; Decision Choices and Conditions; Strategy; Organizational Change and Adaptation; Transformation

20 Dec 2019
Blog Post

Aspa Lekka (MBA 2020) Talks Dreams of Becoming a CEO, Handball, and Her Hometown in Greece

Aspa Lekka (MBA 2020) was a member of the Greek National Team for handball. Upon realizing she had global ambitions of competing in a larger world, she ventured out to Berlin to join a startup as a business analyst despite her lack of... View Details

Article

Managing a Polarized Workforce: How to Foster Debate and Promote Trust

By: Julia A. Minson and Francesca Gino

One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details

Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust

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8 AM – 5 PM EDT, 04 Apr 2019
Career Events

HBS MBA Alumni Career Reboot Camp in DC

HBS MBA Alumni Career Reboot Camp is coming to Washington DC! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a... View Details

8 AM – 5 PM CET, 23 Mar 2017
Career Events

HBS Career Reboot Camp in Paris

Career Reboot Camp is coming to Paris! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

October 2020 (Revised July 2023)
Case

UCK Partners: Gong Cha

By: Victoria Ivashina and Sangyun Lee

In the Spring of 2017, Soomin Kim, Founding Partner of UCK Partners, and his team were debating the potential exit of UCK Partner’s investment in Gong Cha Korea, the sole local franchisor of the premium milk tea brand that they proprietarily sourced three years ago.... View Details

Keywords: Exit; Strategic Decision Making; Private Equity; Investment; Strategy; Investment Return; Decision Making; Bids and Bidding

16 Feb 2024
Research & Ideas

Is Your Workplace Biased Against Introverts?

passion can quietly enable organizational biases against more introspective employees, Jachimowicz and his team say, as studies show that extroverts get more attention from managers in the form of resources, raises, and promotions. The... View Details

Keywords: by Ben Rand

Teaching Interest

Leadership and Organizational Behavior (LEAD)

By: Ethan S. Bernstein

Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections). This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The course is divided into five modules:View Details

Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication

18 Mar 2020
Blog Post

Make Work from Home Work For You (And Your Team)

professionally, and as team leaders. To help you make work from home work for you, and for your team, HBS Career Coaches Mo Fong and Eileen Stephan are sharing their recommendations. Fong, HBS Career Coach and Sr. Director at Google,... View Details

Article

A Head Start on Succession

By: Joseph L. Bower

Our studies of CEO succession over the past several years have shown some improvements in the trends in CEO turnover, often resulting from outside pressures for improved oversight and better corporate governance. The next step in improving CEO succession—and ultimately... View Details

Keywords: Investment Return; Corporate Governance; Governing and Advisory Boards; Leadership Development; Management Practices and Processes; Management Succession; Management Teams; Business and Shareholder Relations

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10 Jan 2017
Blog Post

From Product Development to Business School

I sat there silently screaming. Eyes flitting across the room at the faces sitting around the table gathered for a Brita leadership team meeting. They couldn’t possibly do it, I thought to myself, clutching my 3D-printed prototype like a... View Details

Keywords: Technology; Manufacturing; Consumer Products / Retail

8 AM – 5 PM EDT, 22 Sep 2016

The HBS What's Next Workshop

While coming back to HBS to reminisce, what about a day to reflect on whats next for you? Led by Professor Tim Butler and facilitated by a team of experienced HBS career coaches, the day-long MBA Alumni "What's Next Workshop" program is based on Career &... View Details

August 2011 (Revised November 2012)
Case

Ramesh Patel at Aragon Entertainment Limited

By: Anthony J. Mayo and Joshua D. Margolis

Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations for new products or line extensions for Aragon Entertainment. Patel's co-worker and friend, Jeremy Gibson was... View Details

Keywords: Groups and Teams; Conflict and Resolution; Conflict Management; Interpersonal Communication; Spoken Communication; Communication Intention and Meaning; Jobs and Positions; Performance; Entertainment and Recreation Industry