Social Influence - Publications - Faculty & Research

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2022 Symposium - Race, Gender & Equity

Internal Medicine, American Sociological Review, American Behavioral Scientist, Annals of the American Academy of Political and Social Science, Contexts, Ethnic and Racial Studies, The Journal of Marriage and Family, Sociology of Race and... View Details

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Online Transforming Customer Experiences Course | HBS Online

framework 5-6 hrs Module 3 Engage Explore customer variability’s role in influencing satisfaction and loyalty and the importance of enhancing customer compatibility as a way to manage it. Highlights Service Customization The Oberoi Group... View Details

11 Mar 2021
Blog Post

A Year as Co-Presidents: Q+A with AASU's Bukie Adebo (MBA 2021) and Alexis Jackson (MBA 2021)

Could you tell us more about the work AASU has been able to accomplish and how those events personally affected you? Alexis Jackson: The events during the summer of 2020 made us think critically about how we use our influence to drive... View Details

Student-Profile

Talia Gillis

to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details

29 Sep 2015
First Look

September 29, 2015

contractual frictions play an important role in shaping the integration choices of firms around the world. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49090 How Best-Self Activation Influences Emotions,... View Details

Keywords: Sean Silverthorne

28 May 2019
News

A More Perfect Union

become law, and it’s unclear if that would happen. But for the first time in decades Congress is making it a priority. You also have a vision for how business could have a positive influence in this space. What does that look like?... View Details

Keywords: Jen McFarland Flint; illustration by Dan Bejar

07 Apr 2015
First Look

First Look: April 7

ownership influence Chapter 11 outcomes? To answer these questions, we construct a data set that identifies the entire capital structure for 136 companies filing for U.S. Chapter 11 bankruptcy protection between 1998 and 2009 and that... View Details

Keywords: Sean Silverthorne

01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

the conference examined the application of technology in traditional businesses and the innovations that will influence the everyday activities of a broad spectrum of companies." WSA: Focus on Work/Life Balance "Women have always been... View Details

Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services

05 Jun 2019
Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

assuming that all customers are shoppers leads to overestimating their overall price sensitivity. Big lessons from a simple product In the context of retail gas, which many consumers view as a standardized product, a station’s location and amenities, in addition to... View Details

Keywords: by Kristen Senz; Energy

02 May 2005
What Do You Think?

Where is Consumer Generated Marketing Taking Us?

blogs a more representative discussion vehicle... The same will likely happen in the consumer generated marketing realm when slightly later-to-adopt consumers realize how much they can influence manufacturers...." The proper role of... View Details

Keywords: by James Heskett

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

also concerned about instability caused by migration to cities and the large (though decreasing) role of bankrupt, state-owned enterprises that continue to play a Social Security-like role in China. But the biggest source of worry is the... View Details

Keywords: by Martha Lagace

Profile

Anthony Tan

distributor in Malaysia, Tan had a bright and well assured future. But while earning his MBA at HBS in 2011, Tan was bitten by the entrepreneurial bug and began to envision the rewards of starting an enterprise from scratch, especially one that could do View Details

25 Apr 2018
Blog Post

Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

methods with an emphasis on policy and practice. When combined with Harvard Business School’s Masters in Business Administration (MBA), students will demonstrate exceptional aptitude in the areas of policy expertise and cross-disciplinary management and will assume... View Details

Keywords: Nonprofit / Government

19 Jun 2020
Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 4/5

is all too familiar and similar to how I felt seeing the human dignity stripped from Tamir Rice, George Floyd, Ahmaud Arbery, Michael Brown, and many others. There were no iPhones and no social media then, though. We watched the story of... View Details

07 Nov 2017
Blog Post

Women and the MBA: 6 Important Aspects of the HBS Program

and influence of the WSA is a huge support system in itself. I wanted to become more involved in WSA primarily because I wanted to meet all the incredible women here at HBS. In terms of HBS culture, I feel very much a part of it. That is,... View Details

01 Jun 2011
News

Where Conservation Means Business

spent a lot of time on lately is removing amber-colored dried tape anchoring the corners of early 20th-century photos from the United Fruit Company archives. Seventy-five photo albums document decades of social and business history across... View Details

Keywords: Roger thompson

23 Jun 2016
Op-Ed

Brexit: Should Britain Stay or Go?

Editor's Note: Millions of Brits are going to the polls today to take part in an historic vote on the European Union that will have a huge impact on the economic, political, and social future of the United Kingdom and its relationships... View Details

Keywords: by Geoffrey G. Jones & Dante Roscini

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

pot, “we need to channel the energy through coaching to effectively use the energy.” Shann Turnbull commented that rebel talent often encounters the real problem: us. As he put it, “humans, like all other social creatures, are hardwired... View Details