Publications

July 2011 (Revised December 2015)
Case

Assistant Professor Gyan Gupta and the Wet Noodle Class (A)

By: Dorothy Leonard and Susan S. Harmeling

Professor Gupta faces three major problems in teaching cases: 1) his students, accustomed to lectures, don't know how to conduct a case discussion; 2) the students are using the Internet to discover the outcome of managerial dilemmas posed in the case; 3) he wants to... View Details

Keywords: Business Education; Curriculum and Courses; Learning; Teaching; Cases; Outcome or Result; Internet and the Web; Theory; Education Industry

June 1989 (Revised September 1992)
Case

Dominion Motors & Controls Ltd.

The leading manufacturer of motors in Canada is threatened by a loss of market share in oilfield pumping motors because a major customer, having tested several competing motor brands, finds a competitor's motor to be superior. A central issue is whether to make a... View Details

Keywords: Product; Competition; Product Marketing; Manufacturing Industry; Canada

30 Jun 2015
News

The History and Future of Operations

18 Apr 2014
News

Making “Freemium” Work

04 Dec 2008
News

Since Enron, Little Has Changed

29 Apr 2020
News

Why Latin America Needs the Private Sector More Than Ever

12 Feb 2015
Video

Stayin’ Alive: Technology and the End of Institutions

21 Apr 2021
Video

Fireside Chat: Remote Work Revolution

March 2009
Article

Trading Restrictions and Stock Prices

By: Robin Greenwood

Firms can manipulate their stock price by limiting the ability of their investors to sell. I examine a series of corporate events in Japan in which firms actively reduced their float—the fraction of shares available to trade—for periods of one to three months, locking... View Details

Keywords: Equity; Stock Shares; Investment; Investment Return; Price; Market Transactions; Japan

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

force for quite some time.” Beckham (right) and Authentic Brands CEO Jamie Salter (middle), pictured walking with Elberse, shared business insights with MBA students during a visit in October. (Image credit: Evgenia Eliseeva) Authentic... View Details

Keywords: by Avery Forman; Sports

03 Oct 2023
What Do You Think?

Do Leaders Learn More From Success or Failure?

do you think? Share your thoughts in the comments below. References: Amy Edmondson, Right Kind of Wrong: The Science of Failing Well (Atria Books, 2023) Amy C. Edmondson, “Psychological Safety and Learning Behavior in Work Teams,”... View Details

Keywords: by James Heskett

29 Jun 2021
Blog Post

HBS Celebrates Pride Month

In recognition of Pride month, we asked a few members of PRIDE, a Student Club at HBS, to share their thoughts about the significance of this time and why it matters to them. The responses remind us that Pride month is not simply a... View Details

14 Feb 2011
Research & Ideas

Clay Christensen’s Milkshake Marketing

says. "Whereas the jobs-to-be-done point of view causes you to crawl into the skin of your customer and go with her as she goes about her day, always asking the question as she does something: Why did she do it that way?" Hiring A Milkshake In his MBA course,... View Details

Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage

May 4, 2020
Article

Your CEO Succession Plan Can't Wait

By: J. Yo-Jud Cheng, Boris Groysberg and Paul M. Healy

CEOs tend to be older, putting them at greater risk of COVID-related illness, and adding to the urgency, succession planning has long been a blind spot for most boards. From 2015 to 2016, the authors conducted a global survey to better understand the experiences,... View Details

Keywords: CEO Succession; Management Succession; Planning; Governing and Advisory Boards

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February 2000 (Revised December 2000)
Case

Staples.com

By: Thomas R. Eisenmann, Joanna M. Jacobson and Gillian Morris

Staples.com, the online unit of the U.S. office supplies retailing chain Staples, faces a range of strategic and organizational issues as it accelerates its growth. Should it pursue only existing Staples customers or consumers who do not shop in Staples stores? How... View Details

Keywords: Supply Chain; Business Units; Business Model; Growth and Development; Internet and the Web; Entrepreneurship; Business Strategy; Service Industry; United States