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Show Results For
- All HBS Web
(3,537)
- People (10)
- News (752)
- Research (2,280)
- Events (23)
- Multimedia (29)
- Faculty Publications (1,286)
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
Investors come in more shapes and sizes than hats and tacos: Angel, VC, limited, corporate, banks, institutional, friends and family—these are just some of the categorizations... View Details
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
- Research Summary
Overview
Phil's work aims to identify the drivers of performance for healthcare organizations and providers, and the mechanisms by which this performance can change over time. In complex healthcare settings, the optimal choice of treatment can be highly ambiguous. As a... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
incentive to add more transparency on things like invoice markups and service costs? Myriad consumer websites help car buyers overcome that asymmetry with information on what dealers pay for cars, vehicle View Details
- December 1997 (Revised October 1999)
- Case
Citibank: Performance Evaluation
By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
Should We Encourage the Redistribution of Benefits of Globalization? If So, How? The benefits of globalization outweigh the costs. But the costs are not being distributed equitably among investors, workers, consumers, and the public in... View Details
- Web
Topics - HBS Working Knowledge
Design (14) Product Development (14) Product Launch (5) Product Marketing (33) Product Positioning (5) Production (8) Product (30) Profit (8) Programs (1) Project Finance (3) Projects (2) Property (1) Public Equity (1) Public Opinion (13) Public Sector (7) View Details
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
organization become “less attentive and more insensitive to others’ emotions,” quoting the authors. If their participation in the selection and promotion process also increases, what can we expect from their... View Details
Keywords: by James Heskett
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
nurturing an influential internal champion on the other side who would truly benefit from added quality and service. The supplier might induce such an advocate to persuade the agent on her behalf, directly... View Details
Keywords: by Martha Lagace
- 27 May 2015
- Blog Post
What is an HBS Section?
in such a big class?” Well, Neil Wusu (MBA 2015) and Philipp Schalli (MBA 2015) are here today to answer some of those common questions, tell you about section life, and the ways it builds a community here... View Details
- August 2022 (Revised October 2022)
- Case
Sian Flowers: Fresher by Sea?
By: Willy C. Shih, Michael W. Toffel and Pippa Tubman Armerding
The setting for this case is the Sian Flowers, a company headquartered in Kitengela, Kenya that exports roses to predominantly Europe. Because cut flowers have a limited shelf life and consumers want them to retain their appearance for as long as possible, Sian or its... View Details
Keywords: Supply Chain; Supply Chains; Sustainability; Sustainable Agriculture; Sustainability Reporting; Carbon Emissions; Supply Chain Management; Quality; Ship Transportation; Cost Management; Agriculture and Agribusiness Industry; Africa; Kenya; Netherlands; Europe
Shih, Willy C., Michael W. Toffel, and Pippa Tubman Armerding. "Sian Flowers: Fresher by Sea?" Harvard Business School Case 623-008, August 2022. (Revised October 2022.)
- Web
Resources - Christensen Center for Teaching & Learning
analysis of the elements of case studies and their teaching notes considered to be high quality by Harvard Business School faculty across departments, and on the basis of cases... View Details
- 22 Sep 2011
- Working Paper Summaries
Measuring Teamwork in Health Care Settings: A Review of Survey Instruments
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
developing problem. Yet years later the quality of the information available to the government to avoid even larger crises has not improved at all, although the number of hedge funds and their significance... View Details
Keywords: by D. Quinn Mills
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
voters have already made up their mind,” the team writes. Given the importance of a campaign’s ground game, Pons says that governments should consider ways to improve the quality of information that voters receive. That might involve... View Details
Keywords: by Danielle Kost
- 01 Jun 2023
- News
Elevator Pitch: Block by Block
Illustration by Drue Wagner Illustration by Drue Wagner Curtis Wong (MBA 2019) Founder and CEO, Cloud Apartments Concept: Cloud Apartments is a product company within the rental apartment space. Its flagship line of modular apartments,... View Details
- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
achieve at their highest level of excellence.” Attitude adjustment: “Since the pandemic, more Gen Z-ers and millennials have decided they can have a good quality of life without becoming CEO of a company.... View Details
Keywords: Deborah Blagg
- 23 Mar 2022
- Blog Post
Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit
leveraging existing technology and infrastructure to enhance the quality of early childhood education for disadvantaged kids. And while the state-run preschools View Details
- Research Summary
Overview
By: Ethan C. Rouen
Relying on empirical archival methodologies—as well as techniques in data science—to develop and structure new sources of data by which to approach questions of looming disclosure changes, Professor Rouen has focused on one of the Securities and Exchange Commission’s... View Details
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
performed in the lab, Luca extrapolates the findings to apply to consumers (receivers), who want to know the true quality of a product, while sellers (senders) hide it from them. "Customers were not inferring the worst, View Details
Keywords: by Michael Blanding