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  • August 2021
  • Case

Livongo: Scaling a Purpose-Driven Organization in Healthcare

By: Ranjay Gulati, Aseem Shukla and Reva Nohria
When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
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  • January 2021
  • Article

Veil-of-Ignorance Reasoning Mitigates Self-Serving Bias in Resource Allocation During the COVID-19 Crisis

By: Karen Huang, Regan Bernhard, Netta Barak-Corren, Max Bazerman and Joshua D. Greene
The COVID-19 crisis has forced healthcare professionals to make tragic decisions concerning which patients to save. Furthermore, the COVID-19 crisis has foregrounded the influence of self-serving bias in debates on how to allocate scarce resources. A utilitarian... View Details
Keywords: Self-serving Bias; Procedural Justice; Bioethics; COVID-19; Fairness; Health Pandemics; Resource Allocation; Decision Making
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  • 2014
  • Book

Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy

By: Paul B. Brown, Charles F. Kiefer and Leonard A. Schlesinger
It used to be that if you studied and worked hard, you could be assured of an extremely satisfying career. But in a world of constant layoffs and dying industries, it has become increasingly difficult to "plan" your way to success. So what is the solution? Well, when... View Details
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  • 2008
  • Working Paper

Product Development and Learning in Project Teams: The Challenges are the Benefits

By: Amy C. Edmondson and Ingrid M. Nembhard
The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
Keywords: Competency and Skills; Learning; Management Skills; Product Development; Projects; Groups and Teams; Conflict Management; Social and Collaborative Networks
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  • 08 Nov 2023

Life at HBS Chat with the European Club

Virtual Life at HBS Chats are a unique opportunity to hear directly from current HBS students regarding their MBA experience. Join a panel of students from the European Club who will share their backgrounds and how they have cultivated their personal and View Details
  • 05 Mar 2010
  • Working Paper Summaries

Will I Stay or Will I Go? Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

Keywords: by Kathleen L. McGinn & Katherine L. Milkman
  • 2023
  • Article

Benchmarking Large Language Models on CMExam—A Comprehensive Chinese Medical Exam Dataset

By: Junling Liu, Peilin Zhou, Yining Hua, Dading Chong, Zhongyu Tian, Andrew Liu, Helin Wang, Chenyu You, Zhenhua Guo, Lei Zhu and Michael Lingzhi Li
Recent advancements in large language models (LLMs) have transformed the field of question answering (QA). However, evaluating LLMs in the medical field is challenging due to the lack of standardized and comprehensive datasets. To address this gap, we introduce CMExam,... View Details
Keywords: Large Language Model; AI and Machine Learning; Analytics and Data Science; Health Industry
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  • December 2014
  • Article

Rethink What You 'Know' about High-Achieving Women

By: Robin Ely, Pamela Stone and Colleen Ammerman
On the occasion of the 50th anniversary of the admission of women to Harvard Business School's MBA program, the authors, who have spent more than 20 years studying professional women, set out to learn what HBS graduates had to say about work and family and how their... View Details
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  • February 2013
  • Article

Learning from Roger Fisher

By: James K. Sebenius
Roger Fisher's career and writings not only offer lessons about negotiation but also about how an academic, especially in a professional school such as law or business, can make an important, positive difference in the world. By his relentless engagement in vexing... View Details
Keywords: Roger Fisher; Dispute Resolution; Bargaining; Negotiation
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  • Web

Online Business Analytics Course | HBS Online

Students and Recent Graduates Those Considering Graduate School Mid-Career Professionals Prepare for your next opportunity by learning how to apply basic statistics to real business problems. Meet Arjun, an HBS Online participant who took... View Details
  • Web

Jana Kierstead | About

Executive Director, Jana leads a team of over 300 full-time professionals who manage the lifelong relationship students have with the School, from admissions and financial aid to student life and career services to reunions and lifelong... View Details
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

aluminum-siding salesmen; and David Mamet's play Glengarry Glen Ross, realtors. The figure of the professional salesperson simply does not hold the same dramatic appeal. Q: You have called your last chapter "Beyond Willy Loman."... View Details
Keywords: by Laura Linard
  • 20 Feb 2020
  • Blog Post

Black Visionary Leadership and Redefining What's Possible

“Uncharted: Black Visionary Leadership and Redefining What’s Possible,” February 28-29, combines two new events with the African American Student Union’s (AASU) 47th Annual H. Naylor Fitzhugh Conference: the Black Tech Master Series and a competition for early-stage... View Details
  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

“It’s who responds to those messages and how they get responded to that really hadn’t been looked at.” Stark numbers point to uncomfortable conclusions The study examined communication between medical professionals and more than 39,000... View Details
Keywords: by Ben Rand; Health
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

Minneapolis. “It was a big decision to stay in Silicon Valley,” Datar says. “The demand for data-science professionals is through the roof, so you have to go where the experts are. Desai credits the success of data science at Target to... View Details
Keywords: by Dina Gerdeman; Retail
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Benefit New Leaders Experienced Leaders New Leaders have zero to three years of managerial experience and two-plus years of total professional experience I loved every minute of the program, and it was such an eye-opener. The cohort teams... View Details
  • Blog

Making the Decision to Attend: Our Participants Share Their Stories

helping me secure my new position as CEO of Global Health Corps, which represents a big step forward in my career as a leader. I have been applying many of the lessons I learned, such as developing my professional narrative, building... View Details
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

When your boss asks you to meet with clients for last-minute drinks, are you tempted to clear your calendar, even if it means missing your child’s piano recital? If so, you’re among the many professionals who tend to prioritize View Details
Keywords: by Rachel Kim Raczka
  • Web

Interviewing - Alumni

professional. Dressing up for the interview even though the interviewer cannot see you can help you get into a professional state of mind. Before a Video Interview Ensure that you have a quiet space, proper lighting, and a neutral... View Details
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

States Military Academy at West Point. Using case studies (see links below), Snook's students are introduced to the coaches at pivotal moments: Knight has just been fired from Indiana and is unrepentant about his behavior. Krzyzewski is mulling a big-bucks offer to... View Details
Keywords: by Sean Silverthorne; Sports