Professional Service Firms - Publications - Faculty & Research

01 Jan 2011
News

Seth Klarman, MBA 1982

"We care about the urgent needs of our local community." The foundation bearing the family name, run by Beth, has supported medical, educational, religious, and social service organizations, including McLean and Beth Israel Deaconess... View Details

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

success—strategies that could be applied in a variety of business departments. 1. Managers must assume a new professional identity. It’s crucial for managers to acknowledge they are shedding one professional... View Details

Keywords: by Dina Gerdeman

01 Sep 2021
What Do You Think?

Can We Train for Trust?

Creating Breakthroughs in Service Firms (Oakland, CA: Berrett-Koehler Publishers, Inc., 2015). Andrew Ross Sorkin, “Seeking a Path to Trust,” The New York Times, November 12, 2019. Sandra J. Sucher and... View Details

Keywords: by James Heskett

01 Oct 1999
News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made financial services a fascinating... View Details

Keywords: Deborah E. Blagg

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

lies in finding the sweet spot between these two undesirable outcomes, and determining how compensation can motivate salespeople best. In a recent Harvard Business Review article, Chung and several executives from the consulting firm... View Details

Keywords: by Michael Blanding

Web

Baker Library / Bloomberg Center | About

was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus, Baker refused. After consulting... View Details

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

is a venture capital firm that invests in early-stage climate tech start-ups that reduce CO2 emissions by at least 2.5 Gt by 2050. The $110M fund focuses on early-stage companies commercializing novel technologies and innovating business... View Details

23 Dec 2008
First Look

First Look: December 23, 2008

high-skilled immigrants on U.S. technology formation. Specifically, we use reduced-form specifications that exploit large changes in the H-1B visa program. Fluctuations in H-1B admissions levels significantly influence the rate of Indian and Chinese patenting in cities... View Details

Keywords: Martha Lagace

May 2011
Case

Baria Planning Solutions, Inc.: Fixing the Sales Process

By: Steven C. Wheelwright and William Schmidt

Baria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales... View Details

Keywords: Quantitative Analysis; Technology; Operations Management; Product Lines; Manufacturing; Capacity Planning; Production Planning; Production; Management Practices and Processes; Service Operations; Supply Chain Management; Salesforce Management; Planning; Consulting Industry; North and Central America

Citation

Educators

Purchase

01 Jun 2002
News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

Photography by Robert Schoen Ipsita Dasgupta is truly a citizen of the world. The Calcutta native speaks six languages and has lived in Sudan, Cairo, Jakarta, and Manhattan, thanks in part to her father's peripatetic career as a senior executive for Energizer. Her... View Details

Keywords: Julia Hanna; development; leadership; social issues; management; technology; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

September 2024
Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu

In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details

Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Financial Services Industry; Southeast Asia; Indonesia; Philippines

Citation

Educators

Purchase

Fast Answer

Resources for Investment Management and Financial Analysis

firms Key members of the management team Investment bank league tables Bloomberg
Current and historical financial information on individual equities, stock market indices, fixed-income securities, currencies, commodities, and... View Details

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Productivity Implementing Strategy Featured Exercises Create a customer journey map to discover complementary products and services Establish an employee journey map to find ways to improve the employee experience Develop a value map for... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details

Keywords: by Sean Silverthorne

01 Feb 2002
News

It's academic. (Not!)

Groysberg studied was whether or not star knowledge workers can move from firm to firm and remain high performers. "It was like being in search of Bigfoot - the professional... View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Web

HBS - Financials | Supplemental Financial Information

HBP, HBS Online, and Executive Education as operating expenses, in a profit-seeking enterprise they would in large part be considered cost of goods sold. These expenses include direct costs for staff compensation, specialized outside View Details

28 May 2019
Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

reputation. Investors trust that they will provide effective monitoring, and auditors exist because of that trust. But the audit firms are large organizations and the work is complex. Mistakes happen and cause us to lose that trust. The... View Details

Keywords: by Martha Lagace; Financial Services; Financial Services

24 Jan 2011
HBS Case

Terror at the Taj

that it has to do with governance of the Tatas; two-thirds of their profits are donated to charitable causes, so the employees feel that they are working for a higher good." But the IT firm Tata Consultancy View Details

Keywords: by Julia Hanna; Accommodations

Web

Research Design - Impact Investments

the processes that drive the dual attainment of financial success and social impact across industries. Through a qualitative, empirical study, our contribution is getting behind the numbers and studying the work of impact investment companies and View Details

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

innovation, foster trust, and contribute to an organization’s agility in a fast-moving competitive landscape. It also can build cohesion among employees and provide them a shared sense of mission. Vineet Nayar, former CEO of India-based HCL Technologies, is a View Details

Keywords: by James Heskett; Financial Services

Publications