New CEO - Publications - Faculty & Research

03 Jan 2016
Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

the New York Giants, the New England Patriots, and the New York Jets. The Cowboys franchise—winner of five Super Bowls—had fallen on hard times. In the previous three years,... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

20 Feb 2001
Research & Ideas

What’s Next for Japan

himself and coauthors Hirotaka Takeuchi and Mariko Sakakibara in their new book, Can Japan Compete?, before leading a discussion on approaches to Japan's economic recovery. The conversation sparked considerable debate around his own... View Details

Keywords: by Hilah Geer

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

chains, and speeding communications. The result: "People can spend more time thinking up new products and servicing customers, and less time checking boxes." To get there, most firms must be willing to engage in radical change and... View Details

Keywords: by Maggie Starvish

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

were convinced that their classmates had no idea what it would be like to be in a small town in New England, and to no longer have a source of employment." “We want to change the way layoffs are done” Those emails have led to a... View Details

Keywords: by Carmen Nobel; Manufacturing

05 Mar 2014
What Do You Think?

When Will the Next Dot.com Bubble Burst?

meeting room for that purpose at Flatiron Partners in New York. Companies in which Flatiron had invested scheduled the room, one after another, for their board meetings. In our case, we had moved our meeting to View Details

Keywords: by James Heskett; Publishing; Retail

21 Apr 2011
Research & Ideas

Searching for Better Practices in Social Investing

philanthropy and a search for 'give us better practices,' " said Nancy Roob, president and CEO of the Edna McConnell Clark Foundation (EMCF). Joining her on the panel were Matt Bannick (HBS MBA 1993), managing partner of Omidyar... View Details

Keywords: by Carmen Nobel; Financial Services

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

objective observer, non executive board members) serves as an effective moderator of (thinking fast) on the part of executives. The relationship between the Independent Non-Executive Chairman of a Board and the CEO is particularly... View Details

Keywords: by James Heskett

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

the head office, often the CEO. However, once the CEO or chairman is on board with the project, the case writing process flows very smoothly. The approval process may require a substantial amount of effort and calendar time up-front, but... View Details

Keywords: by Cynthia Churchwell

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

05 Oct 2009
Research & Ideas

The Vanguard Corporation

new CEO at IBM, led a conversation in which all 400,000 employees could participate on a Web chat over three days about what the company's values should be for the 21st century, a "values jam."... View Details

Keywords: by Sean Silverthorne

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss how the View Details

Keywords: by Robert S. Kaplan & David P. Norton

18 Jul 2005
Research & Ideas

Time to Rethink the Corporate Tax System?

focused on the issue, corporations are turning the tax function into a profit center, says Desai, an expert on international corporate and public finance. In this e-mail interview, he discusses new ways businesses are looking to shrink... View Details

Keywords: by Ann Cullen

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

are experts at diagnosing and solving a variety of issues for their clients, are struggling to apply their own management principles internally.” To regain equilibrium, over the past two years, some major consulting firms have meaningfully slowed recruiting and have... View Details

Keywords: by David Fubini; Consulting

23 Jan 2008
First Look

First Look: January 23, 2008

entrepreneurial program procured donations that the academic-housed program often did not attract. Specimen recipients' distinct demands partly explain these procurement behaviors. Thus, organizational efforts to meet demands seem to shape the supply. Examining... View Details

Keywords: Martha Lagace

06 Jun 2013
Op-Ed

How to Do Away with the Dangers of Outsourcing

Staffing, risks, benefits, and regulatory compliance are all increasingly externalized, most often to parts of the world where need routinely trumps prudence. Rather than manage their own corporate assets, CEOs and other top executives of... View Details

Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

makers, naysayers, and innovation blockers. Rather than try to contribute ideas, these employees create rules, regulations, and spreadsheets that enable them to prove that they play a role in the company's bottom line. But too often this basically means that they say... View Details

Keywords: by Carmen Nobel

17 Jun 2019
Research & Ideas

What Hospitals Must Learn to Compete

prevent you from actually being good at anything. Dafny: Right, success in either strategy or implementation requires making trade-offs. In the absence of those trade-offs, you have a lot of mediocrity. Sadun: I would also tell the CEO... View Details

Keywords: by Alumni Bulletin Staff; Health

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

mask." What do you think? Original Article In a new retrospective of his work titled The Essential Bennis, leadership guru Warren Bennis raises questions about the nature of leadership that are related to some we considered several... View Details

Keywords: by Jim Heskett

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

more vehicles than they can sell and—unable to make money from new cars—turn to service and trade-ins to eke out margins. And at the bottom of the chain are customers trapped in high-pressure negotiations for a car that isn't the exact... View Details