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Show Results For
- All HBS Web
(5,248)
- People (30)
- News (1,951)
- Research (2,574)
- Events (10)
- Multimedia (24)
- Faculty Publications (729)
- January 2004 (Revised February 2006)
- Case
Raymond James Financial
Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry
Godes, David B. "Raymond James Financial." Harvard Business School Case 504-027, January 2004. (Revised February 2006.)
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
on,” says McDonald, the Thai-Hi T. Lee Associate Professor. “They’re thinking ‘I would rather have money than not have money,’ right? Or ‘We'd rather have a high-status venture capitalist that everybody has heard of versus not.’ But there’s this other thing lurking out... View Details
Keywords: by Rachel Layne
- 11 Apr 2024
- Blog Post
Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste
believe, adding “Historically, people have prayed for rain from the sky when they have had no access to water and have begun to feel the effects of water scarcity.” Currently, Celeste is in its pre-seed stage. Leni has found four industry... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
daily basis. A hacker-to-hacker market exists for information today, with values placed on various types of information about us. The question remains how a market for such information could be created between individuals and legitimate businesses. In a perfect world,... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser... View Details
Keywords: by Sean Silverthorne
- Blog
Eight Steps to Board Success for Female Executives
people within the firm. Step 4: Find a Network to Support Your Board Journey Tap into your network to identify peers who can give you objective, honest input regarding your aspirations, your materials, and your personal elevator pitch.... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
causal relationship between diversity and profitability, then management can safely argue that managing for diversity is a way to increase shareholder value. If, however, the relationship is negative, then... View Details
Keywords: by James Heskett
- Web
Baker Library / Bloomberg Center | About
was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus, Baker refused. After consulting... View Details
- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
Learning Teaches Us about CEO Leadership StyleResearchers turn to machine-learning technology to look for links between a CEO's communications style and company performance. Use Artificial Intelligence to Set Sales Targets That MotivateUsing AI-based advanced analytics... View Details
Keywords: by Sean Silverthorne
- 30 Jun 2008
- Research & Ideas
Rethinking Retirement Planning
place an undue burden on workers who don't have the interest, time, or expertise to manage their finances. A pioneer in translating finance and mathematics into practical, Wall Street-ready models, Merton was awarded the 1997 Nobel... View Details
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
certain amount of in-office work while the pandemic is raging can unintentionally penalize people who are immunocompromised or who have immunocompromised people in their household. On the individual level,... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
about serving other people instead of yourselves, and you’ll have plenty to do.” Both used slogans and stories, repeated over and over, to lead change. As Hesselbein put it, “the power of language is so important in this job.” In her... View Details
Keywords: Re: James L. Heskett
- 12 Jul 2011
- First Look
First Look: July 12
the Use of Unverifiable Estimates in Required Goodwill Impairment Authors:Karthik Ramanna and Ross L. Watts Publication:Review of Accounting Studies (forthcoming) Abstract SFAS 142 requires managers to estimate the current fair value of... View Details
Keywords: Carmen Nobel
- 15 Jun 2021
- News
Leading at State
government officials. “My observation was that senior military people have, in the course of their careers, received significant additional training in management and leadership,” Cox says. But the State... View Details
- 01 Dec 2019
- News
Remix
running throughout—you have to page back to an earlier chapter of Dixon’s life, in 2017. That’s when the bottom dropped out. That fall, she was raising money for a tech/beauty startup called EverythingDid, designed to help women and girls of color View Details
- 30 Mar 2010
- First Look
First Look: March 30
people believe the risk decreases (negative recency) but at the same time exhibit more cautious behavior (positive recency). The rest of the difference is consistent with two well established mechanisms: judgment error and the use of... View Details
Keywords: Sean Silverthorne
- July–August 2013
- Article
Leadership Lessons from the Chilean Mine Rescue
By: Faaiza Rashid, Amy C. Edmondson and Herman B. Leonard
Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting them out alive at less than 1%. Yet, after spending a record 69 days underground, all 33 were hoisted up to... View Details
Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard. "Leadership Lessons from the Chilean Mine Rescue." Harvard Business Review 91, nos. 7/8 (July–August 2013): 113–119.
- 11 Mar 2024
- News
In Harmony
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details
- 24 Jan 2017
- First Look
First Look at New Research: January 24, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52122 January 2017 Strategic Finance Managing Healthcare Costs and Value By: Kaplan, Robert S., Michael E. Porter, and Mark L. Frigo Abstract—Rising health care costs are a... View Details
Keywords: Sean Silverthorne
- 04 Apr 2023
- Blog Post
African American Student Union Spotlight on Tech
before and during the MBA program. McKenzie Jones (MBA 2024) Where is your hometown? My hometown is Gainesville, Florida. What was your pre-MBA industry and role? Technology, Product Marketing Manager at Google. At what point did you... View Details