Learning By Doing - Publications - Faculty & Research

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

predictions of the future. "We wanted students to understand that, as future business leaders, they are likely to face an unprecedented array of options concerning what they can do where," Rivkin says. "The idea that you might offshore... View Details

Keywords: by Julia Hanna

02 Feb 2007
What Do You Think?

Is There Too Little “Know Why” In Business?

What do you think? To read more: Michael Maccoby, Why Work: Motivating and Leading the New Generation. New York: Simon and Schuster, 1988. Original Article Two recent books offer views of the roles of managers and leaders. The first,... View Details

Keywords: by Jim Heskett

14 Feb 2011
Research & Ideas

Clay Christensen’s Milkshake Marketing

them fail. “The jobs-to-be-done point of view causes you to crawl into the skin of your customer and go with her as she goes about her day, always asking the question as she does something: Why did she do it that way?” The problem is that... View Details

Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage

02 Aug 2021
Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

laws that seek to give workers more bargaining power by requiring companies to disclose employee salaries. However, opening up the books for all to see has put 2 to 3 percent less cash in workers’ pockets, at least in the US private... View Details

Keywords: by Avery Forman

17 Feb 2020
Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

learn by doing. These tests lean toward solution building, but the idea is that you’re doing tests without building anything, or building very little, to get clarity on the... View Details

Keywords: by Julia Austin

31 May 2012
Working Paper Summaries

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

Keywords: by Alvin J. Silk; Advertising

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

Finding and nurturing future leadership talent is a primary concern for most organizations. How can they identify top people, train them, and—here's the catch—retain them? And do so in the face of ever-increasing global challenges?... View Details

Keywords: by Martha Lagace

11 Oct 2010
Research & Ideas

It Pays to Hire Women in Countries That Won’t

Call it corporate alchemy. New research finds that multinational companies can spin gender bias into gold by recruiting and hiring well-educated female managers in countries that traditionally discriminate against women. Employing women... View Details

Keywords: by Carmen Nobel

02 May 2019
Sharpening Your Skills

How To Ask Better Questions

not in having all the right answers, but rather in asking the right questions. Teaching The DealShowing emotion, asking questions, and understanding your own strengths and weaknesses can be key to a successful agreement. About the Author Kristen Senz is a writer and... View Details

Keywords: by Kristen Senz

26 Jun 2007
Working Paper Summaries

Contracting in the Self-reporting Economy

Keywords: by Romana L. Autrey & Richard Sansing; Accounting

24 Jan 2011
HBS Case

Terror at the Taj

world's collective conscience. “Not even the senior managers could explain the behavior of these employees.” A new multimedia case by HBS professor Rohit Deshpandé offers a flip side to the nightmarish scenes that unfolded in real time on... View Details

Keywords: by Julia Hanna; Accommodations

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

customer needs both today and tomorrow, and the other that is focused on crazy innovation." Leaders who strike the balance well, note O'Reilly and Tushman, do so by mitigating the effects of separation... View Details

Keywords: by Paul Michelman

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

literature on globalization. At the crudest level, historical evidence avoids spurious labeling of some phenomena as "new," and by so doing can challenge current explanations of their determinants.... View Details

Keywords: by Sean Silverthorne

25 Jul 2016
Working Paper Summaries

Bias in Official Fiscal Forecasts: Can Private Forecasts Help?

Keywords: by Jeffrey A. Frankel and Jesse Schreger

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

Recharge Your Life—and Your CareerBurning out and ready to quit? Consider an extended break instead. Drawing from research inspired by his own 900-mile journey, DJ DiDonna offers practical advice to help people chart a new path through a... View Details

Keywords: by Danielle Kost

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

doing things they will come to regret. The key is to have the self-awareness to recognize these times and listen to close colleagues who point them out. The essence of authentic leadership is emotional intelligence, or EQ, as articulated... View Details

Keywords: by Bill George

January 2000 (Revised September 2002)
Case

Hitting the Wall: Nike and International Labor Practices

By: Debora L. Spar and Jennifer Burns

In the mid-1990s Nike, one of the world's most successful footwear companies, is hit by a spate of alarmingly bad publicity. After years of high-profile media attention as the company that can "just do it," Nike is suddenly being portrayed as a firm that relies on... View Details

Keywords: Wages; Developing Countries and Economies

Citation

Educators

Purchase

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Duke do when she becomes chairman of Wells Fargo on January 1?” What do you think? ORIGINAL COLUMN Case studies used in business schools portray dilemmas faced by managers.... View Details

Keywords: by James Heskett; Banking

21 Feb 2013
Working Paper Summaries

Developing the Guts of a GUT (Grand Unified Theory): Elite Commitment and Inclusive Growth

Keywords: by Lant Pritchett & Eric D. Werker

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

survey done on nonprofit leaders, managers often cited a preference for growth by branching, i.e., replicating the organization from one site to another and maintaining central control and ownership of the new units. What Wei-Skillern and... View Details