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  • 8:30 AM – 6:45 PM EST, 09 Dec 2020
  • Virtual Programming

Building Resilient Organizations for Turbulent Times: Adding Resilience to Your Leadership Toolkit

The past year has confronted everyone with unprecedented levels and forms of stress, pressure, and adversity. How can you equip yourself and those you lead to handle situations that threaten to overwhelm even the most seasoned managers? In this workshop-style program... View Details

    Alan D. MacCormack

    Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

    Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry
    • September 2021
    • Case

    Francoise Brougher (A)

    By: Edward H. Chang, Nour Kteily and Kathleen McGinn
    Francoise Brougher was a high-powered technology executive in Silicon Valley. After successful stints at Google (where she rose to lead a $16 billion ad sales business) and Square (which she helped take public), she joined Pinterest as its first Chief Operating Officer... View Details
    Keywords: Gender Discrimination; Personal Development and Career; Gender; Prejudice and Bias; Resignation and Termination; Negotiation
    Related
    • 21 Aug 2019
    • Working Paper Summaries

    Improving Customer Compatibility with Operational Transparency

    Keywords: by Ryan W. Buell and MoonSoo Choi; Banking
    • 04 Mar 2019
    • Working Paper Summaries

    The Revision Bias

    Keywords: by Ximena Garcia-Rada, Leslie John, Ed O’Brien, and Michael I. Norton
    • 25 Mar 2014
    • News

    A fresh bite of the Apple

    • 21 Apr 2020
    • News

    To Be More Resilient in a Crisis, Focus on Meaning, Not Happiness

    • 13 Aug 2014
    • News

    Stop Asking ‘What Should I Do?’

    • 05 Aug 2016
    • News

    A Definitive Guide to the Brexit Negotiations

    • December 2023
    • Article

    Save More Today or Tomorrow: The Role of Urgency in Precommitment Design

    By: Joseph Reiff, Hengchen Dai, John Beshears, Katherine L. Milkman and Shlomo Benartzi
    To encourage farsighted behaviors, past research suggests that marketers may be wise to invite consumers to pre-commit to adopt them “later.” However, the authors propose that people will draw different inferences from different types of pre-commitment offers, and that... View Details
    Keywords: Consumer Behavior; Decision Choices and Conditions
    Related
    • Forthcoming
    • Article

    Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

    By: Maya Balakrishnan, Kris Ferreira and Jordan Tong
    Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details
    Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing
    Related
    • 04 Dec 2018
    • First Look

    New Research and Ideas, December 4, 2018

    that investors who do not hold a position in the firm are leading consumers. We show that buy-side non-holders who consume calls are more likely to hold positions in competitors and to purchase the stock in the future. In addition, many... View Details
    Keywords: Dina Gerdeman
    • 11 Jun 2024
    • In Practice

    The Harvard Business School Faculty Summer Reader 2024

    As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
    Keywords: by Avery Forman
    • May 2014 (Revised June 2014)
    • Case

    Intellectual Property Strategy at North Technology Group—Sailing Downwind

    By: Felix Oberholzer-Gee and William W. Fisher III
    North Sails is the world's leading sailmaker. The company commands a global market share of more than 50% and is largely responsible for the rapid technological progress in the sailmaking industry over the past 30 years. CEO Tom Whidden needs to consider how to best... View Details
    Keywords: Technology; Information Technology; Competitive Advantage; Intellectual Property
    Related
    • April 2020 (Revised November 2020)
    • Case

    Ping An: Pioneering the New Model of ‘Technology-driven Finance’

    By: Feng Zhu, Anthony K. Woo and Nancy Hua Dai
    In mid-December 2018, Peter Ma, Chairman and CEO of Ping An Insurance (Group) Company of China, Ltd. was considering whether the company should grow a fifth ecosystem of Smart City Services. Established in 1988, Ping An was one of the top 10 global financial... View Details
    Keywords: Business Ecosystems; Fintech; Finance; Information Technology; Business Model; Expansion; Competitive Strategy; Financial Services Industry; Technology Industry
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    • Teaching Interest

    Overview

    By: Lynda M. Applegate
    I currently teach a module in the HBS Owner President Management (OPM) program that is entitled Innovation @Work. The module is designed to provide a general manager perspective on how to lead innovation and transform organizations, industries, and society. The role... View Details
    Keywords: Innovation ＆ Entrepreneurship; General Management; Technological Innovation; Entrepreneurship; Information; Innovation and Invention; Leadership; Organizations; Risk and Uncertainty; Social Enterprise; Strategy; Technology; Computer Industry; Energy Industry; Information Industry; Technology Industry; Web Services Industry; Africa; Asia; Latin America; Middle East; North and Central America; Europe
    • May 2025
    • Case

    Wilburn Medical USA

    By: David Ager, Lynda M. Applegate and James Barnett
    In September 2024, Emily Wilburn Andrews, CEO of Wilburn Medical USA, is five years into her tenure leading the medical equipment supply company since taking over for her father, the company’s founder. She considers approaches to grow the company while maintaining the... View Details
    Keywords: Small Business; Change Management; Decision Making; Ethics; Values and Beliefs; Health; Medical Specialties; Leadership; Health Industry; United States
    Related
    • 2016
    • Article

    Vicarious Contagion Decreases Differentiation—and Comes with Costs

    By: Ovul Sezer and Michael I. Norton
    Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
    Keywords: Moral Sensibility; Behavior; Groups and Teams; Attitudes; Emotions
    Related
    • 06 Feb 2019
    • News

    Unlike Trump, most CEOs have very little ‘executive time’

    • 16 Jun 2015
    • Blog Post

    Military Alumna Reflects on Time at HBS

    my new friends caught up on the Forum’s discussion, as well as their HBS cases that day— a LEAD case about a protagonist facing a management turnaround, a TOM case about a restaurant’s operations, and a FIN case valuing a Pharma company.... View Details