Implementation - Publications - Faculty & Research

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

Jonathan Robertson, who went on to say, "The model isn't working for phone and cable companies, not because the model is bad, and not because they aren't providing value ... but ... the implementation at the phone companies is geared... View Details

Keywords: by James Heskett

30 Oct 2017
Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

to troubleshoot the breakdown of an electric motor. This involved having to identify causes of the failure, produce remedial plans, and subsequently implement measures to fix the problem and undertake projects to prevent future failures.... View Details

Web

Summer Associates | Social Enterprise | Harvard Business School

judgment, make decisions, communicate effectively, and take responsibility while staying focused on devising and implementing action plans. Students can apply for the HBS Social Enterprise Summer Fellowship to supplement the salary from... View Details

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details

Keywords: by David A. Garvin & Michael A. Roberto

21 Feb 2005
Op-Ed

Is Business Management a Profession?

private clients (be they individuals, corporations, or other private entities) but are understood to be providing a public good—if not justice in every case, then at least the implementation of the rule of law. Likewise, physicians serve... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Citation

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* Top 10 Technology Books of 2020 (Forbes)
* 10 Best Business Books of 2020 (Inc. Magazine)
* Top Shelf Pick of Best Business Books 2020: Technology & Innovation (Strategy + Business)
* 9 Best Business Books for 2020... View Details

12 Jun 2014
Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes

Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

The Heart of Business—Leadership Principles for the Next Era of Capitalism

How to unleash “human magic" and achieve improbable results.

Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details

Web

Porter Prize Japan - Institute For Strategy And Competitiveness

Healthcare Prize What Others Are Saying Porter Prize Japan Porter Prize Japan The Porter Prize, named after Harvard Professor Michael Porter, was established to bestow recognition on Japanese companies that have achieved and maintained superior profitability in a... View Details

22 Nov 2011
Working Paper Summaries

Carbon Tariffs: Impacts on Technology Choice, Regional Competitiveness, and Global Emissions

Keywords: by David F. Drake; Manufacturing

Web

Electricity - Business & Environment

Resources “I’m committed to solving climate change by redesigning the electrical grid and implementing sustainable and resilient solutions that include not only existing renewable resources like wind and solar, but also new technologies... View Details

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

subsidiary in an international market. These sorts of assignments, almost by definition, require individuals to establish direction, communicate that direction (vision and strategies) to diverse stakeholders, and figure out how to motivate the stakeholders to View Details

Keywords: by Linda Hill

Web

HBS - The year in Review

includes reducing emissions, waste, and energy and water use; implementing green operation standards in building and campus maintenance; and promoting healthy, smart, and sustainable dining options. The campus is a living laboratory for... View Details

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

from Buy-IN: Saving Your Good Idea from Getting Shot Down By John P. Kotter and Lorne A. Whitehead Fear Mongering This kind of attack strategy is aimed at raising anxieties so that a thoughtful examination of a proposal is very difficult if not impossible. People begin... View Details

Keywords: by John Kotter & Lorne A. Whitehead

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

the right times. They'd done it by implementing techniques and technologies at an unprecedented pace; among them, the lean production method introduced by W. Edwards Deming, just-in-time manufacturing, single-source suppliers, and global... View Details

Keywords: by David Stauffer

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

learning to gain new knowledge about current and potential market segments. “It might be that people on the bus use their cell phones more,” Amano posits, “so they just tend to buy cell phones more often.” Personalization vs. privacy Managers who View Details

Keywords: by Kristen Senz

09 Apr 2014
Working Paper Summaries

Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis

Keywords: by Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack & David Dreyfus; Video Game; Web Services

Publications