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  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

work. Martha Lagace: Why study the press? Why is it important to understand its role? Gregory Miller: I first ran across this question in the classroom when I was teaching cases on standard accounting issues and technical accounting... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

you put together. The basic motivating pressures for change inside the boardroom, I think, should be, "How do we do a better job? And to do a better job we've got to use the limited time we have efficiently, and we've got to get the View Details
Keywords: by Martha Lagace
  • 13 Feb 2006
  • Research & Ideas

Turning High Potential into Real Reward

mainstream customers. Therefore, a key issue is who do you do business with initially who lets the venture start moving down the "right" product road map? Who do you do business with initially who can help you on the path of having the View Details
Keywords: Re: Joseph B. Lassiter; Consumer Products
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

version. Still, Kanter wonders, "Has there been sufficient time for the influencers to get used to this and help other people get used to it? And why launch on October 26? There's a lot going on in the world right now." 4.... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

customer loyalty management initiative, in and of itself, will overcome basic shortfalls in product/service delivering in a competitive situation." Robin Clark pointed out that: "Neither view is completely right or wrong. I... View Details
Keywords: by James Heskett
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

how to create culture. His work at Apple transcended business to marketing iconic products that consumers imbued with human attributes. iPod, iPhone, and iPad are more than technology. They are objects of desire. Jobs's legacy is a brand... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

time. So that's also puzzling and somewhat troubling." Early Promise In its first years of life twenty or so years ago, the biotechnology sector seemed healthy and its future looked bright. One early pioneer was the company... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

On February 14, US Airways and American Airlines put their names on a valentine to each other as they announced an $11 billion merger, a union that created the largest airline in the United States. For American, it was one more step in the View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

said: Julie Battilana: Put people and the planet at economy's core My hope is that President Biden and his team will help all of us rebuild strong democratic foundations, and place human beings and the planet back at the core of our... View Details
Keywords: by Dina Gerdeman
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which gives View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

is it a global business? Anita Elberse: The sports marketing industry, covering everything from television rights to endorsements, sponsorships, and merchandising, is an important sector and growing rapidly. In its Global Entertainment... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

There are two myths in defining creativity. One is the genius myth—that creativity is tied to genius. To the contrary, I've found that although some people have extreme levels of talent, everyone with normal human capacities is capable of... View Details
Keywords: Re: Teresa M. Amabile
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

a small sampling of the twenty-three companies pitched: Michele Honomichl GPSLink. The average corporation uses up to ten systems to manage the human resources process in moving its executives and their families both abroad and... View Details
Keywords: by Martha Lagace
  • 17 Nov 2008
  • Research & Ideas

Decoding the Artful Sidestep

the right question poorly," the authors note. "In this research we find that, at least in part, people value style over substance because the style blinds us to the lack of substance," says Rogers. The researchers' working... View Details
Keywords: by Martha Lagace
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

suggest that even those who had accepted payment during the first encounter did not view the transaction as an ordinary exchange. Rather, the willingness to let someone cut in seems to be based on seeing the situation as... View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

In the new book International Strategy: Context, Concepts, and Implications, Harvard Business School Adjunct Professor David J. Collis presents a comprehensive guide to a topic of ever-increasing relevance for managers across all sectors and industries. By View Details
Keywords: by Julia Hanna
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

Human Decision Processes Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on understanding when... View Details
Keywords: Dina Gerdeman
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

antitrust laws also don’t deal well with companies that took advantage of network effects to become huge and now are perceived as ‘too big to fail’ or to do anything about.” Does antitrust law need a high tech reset? What do you think? Original Post In 1997, a federal... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

attributes are most easily explained in terms of a spectrum, with entrepreneurial firms falling on one side and more bureaucratic firms on the other. The first attribute is pursuit of opportunity. Strategic orientation is driven either by... View Details
Keywords: by William Mahoney
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

this process as post industrialisation, it may help explain trends more effectively. "For example, the need for human beings to focus more on their intellect as opposed to physical labour are redefining our existence . It will... View Details
Keywords: by James Heskett; Service
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