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16 Sep 2002
Research & Ideas

The Irrational Quest for Charismatic CEOs

The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview about his new book, Searching for a... View Details

Keywords: by Martha Lagace

Winter 2024
Article

Return to Office Decisions: A Culture Question?

By: Yo-Jud Cheng and Boris Groysberg

Company culture is an important source of competitive advantage and differentiation. Even in times of crisis, leaders must attend to their company’s culture, designing it in alignment with their strategy and priorities. One of the most consequential decisions that... View Details

Keywords: Organizational Culture; Employee Relationship Management

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March 25, 2022
Article

Leading an Exhausted Workforce

By: Robin Abrahams and Boris Groysberg

Everyone is exhausted. People are coping with collective grief and trauma on a global scale, which means leaders have to learn and exercise new skills. The authors share steps you can take to foster healthy coping mechanisms and discourage unhealthy ones; help ward off... View Details

Keywords: Burnout; Workplace; Exhaustion; Emotions; Employees; Well-being

March 2022
Module Note

A Behavioral Science Perspective on Motivation and Incentives

By: John Beshears and Ashley Whillans

This module note for instructors describes a module that integrates insights from the behavioral science of motivation into the economic analysis of incentive systems. View Details

Keywords: Motivation; Incentives; Behavioral Science; Behavioral Economics; Motivation and Incentives; Economics; Analysis; Human Resources

2022
Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details

Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style

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Article

The Price of a CEO's Rolodex

By: Christopher Parsons, J. Engelberg and P. Gao

CEOs with large networks earn more than those with small networks. An additional connection to an executive or director outside the firm increases compensation by about $17,000 on average, more so for "important" members, such as CEOs of big firms. Pay-for-connectivity... View Details

Keywords: Networks; Executive Compensation

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1991
Article

How Management Bonus Plans Affect Reported Earnings

By: Paul M. Healy

Keywords: Management; Compensation and Benefits; Business Earnings

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June 2008 (Revised January 2010)
Supplement

Name Your Price: Compensation Negotiation at Whole Health Management (B)

By: Brian J. Hall, Deepak Malhotra and Nicole Bennett

Supplements the (A) case. View Details

Keywords: Compensation and Benefits; Negotiation; Health; Price; Health Industry

2006
Chapter

Products, Customers, and Front-Line Employees

By: Jay W. Lorsch

Keywords: Product; Customers; Employees; Interpersonal Communication

November 2002
Article

Expensing Employee Stock Options: The Battle Is Over

By: David F. Hawkins

Keywords: Employees; Stock Options

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November 2008 (Revised March 2014)
Supplement

Savage Beast (B)

By: Noam Wasserman, LP Maurice and Yael Braid

For several months, things had been spiraling downwards at Savage Beast, the music-recommendation company started three years before by Tim Westergren. The company's founder-CEO recently left due to pressures both at home and within the venture. Dozens of investors... View Details

Keywords: Business Ventures; Entrepreneurship; Compensation and Benefits; Employee Relationship Management; Lawsuits and Litigation; Groups and Teams

October 1997 (Revised November 1997)
Case

NAACP, The

By: James E. Austin, Paul Barese, Stephanie L. Woerner and Elaine V. Backman

In February 1995, the National Association for the Advancement of Colored People (NAACP), the largest civil rights organization in the United States, was in the midst of a crisis. The executive director had been fired due to financial improprieties amid charges of... View Details

Keywords: Crime and Corruption; Capital; Governance Controls; Resignation and Termination; Selection and Staffing; Rights; Leadership; Management; United States

01 Oct 2000
News

Q & A: Bain & Company's Thomas J. Tierney

for-profit. Not only must you confront most of the same issues faced by for-profits, but you must do so with more limited resources and in a more transparent environment. Two important barriers have kept some high-caliber executives from... View Details

Keywords: Peter K. Jacobs; Management, Scientific, and Technical Consulting Services; Professional Services

Article

Employee Selection as a Control System

By: Dennis Campbell

Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details

Keywords: Management Systems; Governance Controls; Employees; Selection and Staffing; Motivation and Incentives; Decision Making; Business Model

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Web

Innovation and Entrepreneurship - Edwin H. Land & Polaroid | Harvard Business School

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History Review Harvard Business Publishing Harvard Business Review HBS Working Knowledge Close Harvard... View Details

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

expedient work around? The nurses overwhelmingly chose to work around a problem, because that is what allows them to get their very demanding jobs done in the most efficient way. Tucker's future research will continue focus on how human... View Details

Keywords: by Paul Guttry

Web

Faculty - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses Faculty Faculty Michael Porter , chair of the Workshop, is the Bishop William Lawrence University... View Details

October 2020 (Revised February 2023)
Teaching Note

MobSquad

By: Prithwiraj Choudhury

Keywords: Business Ventures; Business Startups; Labor; Human Capital; Human Resources; Crisis Management; Employment Industry; Canada; United States

February 2024
Case

Chime Solutions

By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender and Mel Martin

Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details

Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States

March 2010
Teaching Note

Sheila Mason & Craig Shepherd (Abridged) (TN)

Teaching Note for [810114]. View Details

Keywords: Agreements and Arrangements; Venture Capital; Lawfulness; Attorney and Client Relationships; Employees; Resignation and Termination

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